Files
leadchat/app/models/concerns/activity_message_handler.rb
Shivam Mishra a34729c153 feat: add activity message for priority change (#6933)
* feat: add priority const

* feat: add toggle priority method

* feat: update controller route and specs

* refactor: status change method

* refactor: abstract label change and mute activity

* feat: add priority change_activity

* fix: interpolation for previous_changes

* refactor: reduce cognitive complexity of priority_change_activity

* refactor: move priority activity message handler to a separate module

* refactor: move typing logic to a service

* refactor: tests to reduce complexity

* fix: typo

* fix: constants

* fix: priority conditions

* fix: add a response

* fix: argument destructuring in I18n.t

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-04-20 16:41:53 +05:30

123 lines
4.3 KiB
Ruby

module ActivityMessageHandler
extend ActiveSupport::Concern
include PriorityActivityMessageHandler
private
def create_activity
user_name = Current.user.name if Current.user.present?
status_change_activity(user_name) if saved_change_to_status?
priority_change_activity(user_name) if saved_change_to_priority?
create_label_change(activity_message_ownner(user_name)) if saved_change_to_label_list?
end
def status_change_activity(user_name)
content = if Current.executed_by.present?
automation_status_change_activity_content
else
user_status_change_activity_content(user_name)
end
::Conversations::ActivityMessageJob.perform_later(self, activity_message_params(content)) if content
end
def user_status_change_activity_content(user_name)
if user_name
I18n.t("conversations.activity.status.#{status}", user_name: user_name)
elsif Current.contact.present? && resolved?
I18n.t('conversations.activity.status.contact_resolved', contact_name: Current.contact.name.capitalize)
elsif resolved?
I18n.t('conversations.activity.status.auto_resolved', duration: auto_resolve_duration)
end
end
def automation_status_change_activity_content
if Current.executed_by.instance_of?(AutomationRule)
I18n.t("conversations.activity.status.#{status}", user_name: 'Automation System')
elsif Current.executed_by.instance_of?(Contact)
Current.executed_by = nil
I18n.t('conversations.activity.status.system_auto_open')
end
end
def activity_message_params(content)
{ account_id: account_id, inbox_id: inbox_id, message_type: :activity, content: content }
end
def create_label_added(user_name, labels = [])
create_label_change_activity('added', user_name, labels)
end
def create_label_removed(user_name, labels = [])
create_label_change_activity('removed', user_name, labels)
end
def create_label_change_activity(change_type, user_name, labels = [])
return unless labels.size.positive?
content = I18n.t("conversations.activity.labels.#{change_type}", user_name: user_name, labels: labels.join(', '))
::Conversations::ActivityMessageJob.perform_later(self, activity_message_params(content)) if content
end
def create_muted_message
create_mute_change_activity('muted')
end
def create_unmuted_message
create_mute_change_activity('unmuted')
end
def create_mute_change_activity(change_type)
return unless Current.user
content = I18n.t("conversations.activity.#{change_type}", user_name: Current.user.name)
::Conversations::ActivityMessageJob.perform_later(self, activity_message_params(content)) if content
end
def generate_team_change_activity_key
team = Team.find_by(id: team_id)
key = team.present? ? 'assigned' : 'removed'
key += '_with_assignee' if key == 'assigned' && saved_change_to_assignee_id? && assignee
key
end
def generate_team_name_for_activity
previous_team_id = previous_changes[:team_id][0]
Team.find_by(id: previous_team_id)&.name if previous_team_id.present?
end
def create_team_change_activity(user_name)
user_name = activity_message_ownner(user_name)
return unless user_name
key = generate_team_change_activity_key
params = { assignee_name: assignee&.name, team_name: team&.name, user_name: user_name }
params[:team_name] = generate_team_name_for_activity if key == 'removed'
content = I18n.t("conversations.activity.team.#{key}", **params)
::Conversations::ActivityMessageJob.perform_later(self, activity_message_params(content)) if content
end
def generate_assignee_change_activity_content(user_name)
params = { assignee_name: assignee&.name, user_name: user_name }.compact
key = assignee_id ? 'assigned' : 'removed'
key = 'self_assigned' if self_assign? assignee_id
I18n.t("conversations.activity.assignee.#{key}", **params)
end
def create_assignee_change_activity(user_name)
user_name = activity_message_ownner(user_name)
return unless user_name
content = generate_assignee_change_activity_content(user_name)
::Conversations::ActivityMessageJob.perform_later(self, activity_message_params(content)) if content
end
def activity_message_ownner(user_name)
user_name = 'Automation System' if !user_name && Current.executed_by.present?
user_name
end
end