Converting https://github.com/chatwoot/chatwoot/issues/7802#issuecomment-2171005257 to a PR Co-authored-by: Nickson Yap <hi@nickson.me>
141 lines
4.2 KiB
Ruby
141 lines
4.2 KiB
Ruby
module ConversationReplyMailerHelper
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def prepare_mail(cc_bcc_enabled)
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@options = {
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to: to_emails,
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from: email_from,
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reply_to: email_reply_to,
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subject: mail_subject,
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message_id: custom_message_id,
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in_reply_to: in_reply_to_email
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}
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if cc_bcc_enabled
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@options[:cc] = cc_bcc_emails[0]
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@options[:bcc] = cc_bcc_emails[1]
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end
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ms_smtp_settings
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google_smtp_settings
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set_delivery_method
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# Email type detection logic:
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# - email_reply: Sets @message with a single message
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# - Other actions: Set @messages with a collection of messages
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#
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# So this check implicitly determines we're handling an email_reply
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# and not one of the other email types (summary, transcript, etc.)
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process_attachments_as_files_for_email_reply if @message&.attachments.present?
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mail(@options)
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end
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def process_attachments_as_files_for_email_reply
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# Attachment processing for direct email replies (when replying to a single message)
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#
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# How attachments are handled:
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# 1. Total file size (<20MB): Added directly to the email as proper attachments
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# 2. Total file size (>20MB): Added to @large_attachments to be displayed as links in the email
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@options[:attachments] = []
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@large_attachments = []
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current_total_size = 0
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@message.attachments.each do |attachment|
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raw_data = attachment.file.download
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attachment_name = attachment.file.filename.to_s
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file_size = raw_data.bytesize
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# Attach files directly until we hit 20MB total
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# After reaching 20MB, send remaining files as links
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if current_total_size + file_size <= 20.megabytes
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mail.attachments[attachment_name] = raw_data
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@options[:attachments] << { name: attachment_name }
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current_total_size += file_size
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else
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@large_attachments << attachment
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end
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end
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end
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private
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def google_smtp_settings
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return unless @inbox.email? && @channel.imap_enabled && @inbox.channel.google?
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smtp_settings = base_smtp_settings('smtp.gmail.com')
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@options[:delivery_method] = :smtp
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@options[:delivery_method_options] = smtp_settings
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end
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def ms_smtp_settings
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return unless @inbox.email? && @channel.imap_enabled && @inbox.channel.microsoft?
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smtp_settings = base_smtp_settings('smtp.office365.com')
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@options[:delivery_method] = :smtp
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@options[:delivery_method_options] = smtp_settings
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end
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def base_smtp_settings(domain)
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{
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address: domain,
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port: 587,
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user_name: @channel.imap_login,
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password: @channel.provider_config['access_token'],
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domain: domain,
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tls: false,
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enable_starttls_auto: true,
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openssl_verify_mode: 'none',
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open_timeout: 15,
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read_timeout: 15,
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authentication: 'xoauth2'
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}
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end
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def set_delivery_method
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return unless @inbox.inbox_type == 'Email' && @channel.smtp_enabled
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smtp_settings = {
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address: @channel.smtp_address,
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port: @channel.smtp_port,
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user_name: @channel.smtp_login,
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password: @channel.smtp_password,
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domain: @channel.smtp_domain,
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tls: @channel.smtp_enable_ssl_tls,
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enable_starttls_auto: @channel.smtp_enable_starttls_auto,
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openssl_verify_mode: @channel.smtp_openssl_verify_mode,
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authentication: @channel.smtp_authentication
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}
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@options[:delivery_method] = :smtp
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@options[:delivery_method_options] = smtp_settings
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end
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def email_smtp_enabled
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@inbox.inbox_type == 'Email' && @channel.smtp_enabled
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end
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def email_imap_enabled
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@inbox.inbox_type == 'Email' && @channel.imap_enabled
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end
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def email_oauth_enabled
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@inbox.inbox_type == 'Email' && (@channel.microsoft? || @channel.google?)
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end
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def email_from
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email_oauth_enabled || email_smtp_enabled ? channel_email_with_name : from_email_with_name
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end
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def email_reply_to
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email_imap_enabled ? @channel.email : reply_email
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end
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# Use channel email domain in case of account email domain is not set for custom message_id and in_reply_to
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def channel_email_domain
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return @account.inbound_email_domain if @account.inbound_email_domain.present?
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email = @inbox.channel.try(:email)
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email.present? ? email.split('@').last : raise(StandardError, 'Channel email domain not present.')
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end
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end
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