48627da0f9
- Enables outbound voice calls in voice channel . We are only caring about wiring the logic to trigger outgoing calls to the call button introduced in previous PRs. We will connect it to call component in subsequent PRs ref: #11602 ## Screens <img width="2304" height="1202" alt="image" src="https://github.com/user-attachments/assets/b91543a8-8d4e-4229-bd80-9727b42c7b0f" /> <img width="2304" height="1200" alt="image" src="https://github.com/user-attachments/assets/1a1dad2a-8cb2-4aa2-9702-c062416556a7" /> --------- Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: iamsivin <iamsivin@gmail.com> Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
76 lines
2.1 KiB
Ruby
76 lines
2.1 KiB
Ruby
class Contacts::ContactableInboxesService
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pattr_initialize [:contact!]
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def get
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account = contact.account
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account.inboxes.filter_map { |inbox| get_contactable_inbox(inbox) }
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end
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private
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def get_contactable_inbox(inbox)
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case inbox.channel_type
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when 'Channel::TwilioSms'
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twilio_contactable_inbox(inbox)
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when 'Channel::Whatsapp'
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whatsapp_contactable_inbox(inbox)
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when 'Channel::Sms'
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sms_contactable_inbox(inbox)
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when 'Channel::Email'
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email_contactable_inbox(inbox)
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when 'Channel::Api'
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api_contactable_inbox(inbox)
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when 'Channel::WebWidget'
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website_contactable_inbox(inbox)
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end
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end
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def website_contactable_inbox(inbox)
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latest_contact_inbox = inbox.contact_inboxes.where(contact: @contact).last
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return unless latest_contact_inbox
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# FIXME : change this when multiple conversations comes in
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return if latest_contact_inbox.conversations.present?
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{ source_id: latest_contact_inbox.source_id, inbox: inbox }
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end
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def api_contactable_inbox(inbox)
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latest_contact_inbox = inbox.contact_inboxes.where(contact: @contact).last
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source_id = latest_contact_inbox&.source_id || SecureRandom.uuid
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{ source_id: source_id, inbox: inbox }
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end
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def email_contactable_inbox(inbox)
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return if @contact.email.blank?
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{ source_id: @contact.email, inbox: inbox }
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end
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def whatsapp_contactable_inbox(inbox)
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return if @contact.phone_number.blank?
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# Remove the plus since thats the format 360 dialog uses
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{ source_id: @contact.phone_number.delete('+'), inbox: inbox }
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end
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def sms_contactable_inbox(inbox)
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return if @contact.phone_number.blank?
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{ source_id: @contact.phone_number, inbox: inbox }
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end
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def twilio_contactable_inbox(inbox)
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return if @contact.phone_number.blank?
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case inbox.channel.medium
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when 'sms'
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{ source_id: @contact.phone_number, inbox: inbox }
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when 'whatsapp'
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{ source_id: "whatsapp:#{@contact.phone_number}", inbox: inbox }
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end
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end
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end
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Contacts::ContactableInboxesService.prepend_mod_with('Contacts::ContactableInboxesService')
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