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# Pull Request Template ## Description This PR reverts the plain text editor back to the **advanced editor**, which was previously removed in [https://github.com/chatwoot/chatwoot/pull/13058](https://github.com/chatwoot/chatwoot/pull/13058). All channels now use the **ProseMirror editor**, with formatting applied based on each channel’s configuration. This PR also fixes issues where **new lines were not properly preserved during Markdown serialization**, for both: * `Enter or CMD/Ctrl+enter` (new paragraph) * `Shift+Enter` (`hard_break`) Additionally, it resolves related **[Sentry issue](https://chatwoot-p3.sentry.io/issues/?environment=production&project=4507182691975168&query=is%3Aunresolved%20markdown&referrer=issue-list&statsPeriod=7d)**. With these changes: * Line breaks and spacing are now preserved correctly when saving canned responses. * When editing a canned response, the content retains the exact spacing and formatting as saved in editor. * Canned responses are now correctly converted to plain text where required and displayed consistently in the canned response list. ### https://github.com/chatwoot/prosemirror-schema/pull/38 --- ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>