aaeea6c9bf
Fixes https://github.com/chatwoot/chatwoot/issues/13354 Fixes https://linear.app/chatwoot/issue/CW-6394/story-responses-are-not-being-shown-in-the-ui When someone replies to your Instagram story, agents in Chatwoot only see the reply text with no story image and no indication that it was a story reply. This makes it impossible to understand what the customer is responding to the message looks like a random text with no context. For example, if a customer replies "Love this!" to your story, the agent just sees "Love this!" with no way to know which story triggered the conversation. This PR fixes the issue by storing the story attachment and adding a context label. <img width="1408" height="2052" alt="CleanShot 2026-01-27 at 19 19 38@2x" src="https://github.com/user-attachments/assets/341afea9-98e3-4e47-b2fa-ef77fe32851f" />
93 lines
1.8 KiB
JavaScript
93 lines
1.8 KiB
JavaScript
export const MESSAGE_TYPES = {
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INCOMING: 0,
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OUTGOING: 1,
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ACTIVITY: 2,
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TEMPLATE: 3,
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};
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export const MESSAGE_VARIANTS = {
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USER: 'user',
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AGENT: 'agent',
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ACTIVITY: 'activity',
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PRIVATE: 'private',
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BOT: 'bot',
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ERROR: 'error',
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TEMPLATE: 'template',
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EMAIL: 'email',
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UNSUPPORTED: 'unsupported',
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};
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export const SENDER_TYPES = {
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CONTACT: 'Contact',
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USER: 'User',
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AGENT_BOT: 'agent_bot',
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CAPTAIN_ASSISTANT: 'captain_assistant',
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};
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export const ORIENTATION = {
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LEFT: 'left',
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RIGHT: 'right',
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CENTER: 'center',
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};
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export const MESSAGE_STATUS = {
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SENT: 'sent',
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DELIVERED: 'delivered',
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READ: 'read',
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FAILED: 'failed',
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PROGRESS: 'progress',
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};
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export const ATTACHMENT_TYPES = {
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IMAGE: 'image',
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AUDIO: 'audio',
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VIDEO: 'video',
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FILE: 'file',
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LOCATION: 'location',
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FALLBACK: 'fallback',
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SHARE: 'share',
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STORY_MENTION: 'story_mention',
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CONTACT: 'contact',
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IG_REEL: 'ig_reel',
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EMBED: 'embed',
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IG_POST: 'ig_post',
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IG_STORY: 'ig_story',
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IG_STORY_REPLY: 'ig_story_reply',
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};
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export const CONTENT_TYPES = {
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TEXT: 'text',
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INPUT_TEXT: 'input_text',
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INPUT_TEXTAREA: 'input_textarea',
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INPUT_EMAIL: 'input_email',
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INPUT_SELECT: 'input_select',
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CARDS: 'cards',
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FORM: 'form',
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ARTICLE: 'article',
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INCOMING_EMAIL: 'incoming_email',
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INPUT_CSAT: 'input_csat',
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INTEGRATIONS: 'integrations',
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STICKER: 'sticker',
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VOICE_CALL: 'voice_call',
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};
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export const MEDIA_TYPES = [
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ATTACHMENT_TYPES.IMAGE,
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ATTACHMENT_TYPES.VIDEO,
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ATTACHMENT_TYPES.AUDIO,
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ATTACHMENT_TYPES.IG_REEL,
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];
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export const VOICE_CALL_STATUS = {
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IN_PROGRESS: 'in-progress',
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RINGING: 'ringing',
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COMPLETED: 'completed',
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NO_ANSWER: 'no-answer',
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FAILED: 'failed',
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};
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export const VOICE_CALL_DIRECTION = {
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INBOUND: 'inbound',
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OUTBOUND: 'outbound',
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};
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