453 lines
19 KiB
JSON
453 lines
19 KiB
JSON
{
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"CONVERSATION": {
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"SELECT_A_CONVERSATION": "Please select a conversation from left pane",
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"CSAT_REPLY_MESSAGE": "Please rate the conversation",
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"404": "Sorry, we cannot find the conversation. Please try again",
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"SWITCH_VIEW_LAYOUT": "Switch the layout",
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"DASHBOARD_APP_TAB_MESSAGES": "Messages",
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"UNVERIFIED_SESSION": "The identity of this user is not verified",
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"NO_MESSAGE_1": "Ups! Nuk ka mesazhe nga klientët në kutinë tuaj hyrëse.",
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"NO_MESSAGE_2": " për të dërguar një mesazh në faqen tuaj!",
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"NO_INBOX_1": "Përshëndetje! Nuk keni shtuar ende asnjë kuti hyrëse.",
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"NO_INBOX_2": " për të filluar",
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"NO_INBOX_AGENT": "Ups! Nuk jeni pjesë e asnjë kutie hyrëse. Ju lutem kontaktoni administratorin tuaj",
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"SEARCH_MESSAGES": "Kërko mesazhe në biseda",
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"VIEW_ORIGINAL": "View original",
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"VIEW_TRANSLATED": "View translated",
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"EMPTY_STATE": {
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"CMD_BAR": "to open command menu",
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"KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"
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},
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"SEARCH": {
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"TITLE": "Kërko mesazhe",
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"RESULT_TITLE": "Search Results",
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"LOADING_MESSAGE": "Po përpunohen të dhënat...",
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"PLACEHOLDER": "Shkruani tekst për të kërkuar mesazhe",
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"NO_MATCHING_RESULTS": "No results found."
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},
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"UNREAD_MESSAGES": "Mesazhe të palexuara",
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"UNREAD_MESSAGE": "Mesazh i palexuar",
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"CLICK_HERE": "Kliko këtu",
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"LOADING_INBOXES": "Duke ngarkuar kutitë hyrëse",
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"LOADING_CONVERSATIONS": "Duke ngarkuar bisedat",
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"CANNOT_REPLY": "Nuk mund të përgjigjeni sepse",
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"24_HOURS_WINDOW": "Kufizim i dritares 24-orëshe të mesazheve",
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"48_HOURS_WINDOW": "48 hour message window restriction",
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"API_HOURS_WINDOW": "Mund t'i përgjigjeni kësaj bisede vetëm brenda {hours} orëve",
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"NOT_ASSIGNED_TO_YOU": "This conversation is not assigned to you. Would you like to assign this conversation to yourself?",
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"ASSIGN_TO_ME": "Assign to me",
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"BOT_HANDOFF_MESSAGE": "You are responding to a conversation which is currently handled by an assistant or a bot.",
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"BOT_HANDOFF_ACTION": "Mark open and assign to you",
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"BOT_HANDOFF_REOPEN_ACTION": "Mark conversation open",
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"BOT_HANDOFF_SUCCESS": "Conversation has been handed over to you",
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"BOT_HANDOFF_ERROR": "Failed to take over the conversation. Please try again.",
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"TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
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"TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
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"OLD_INSTAGRAM_INBOX_REPLY_BANNER": "Kjo llogari Instagram u migrua te kutia hyrëse e re e kanalit të Instagram-it. Të gjitha mesazhet e reja do të shfaqen atje. Nuk do të mund të dërgoni më mesazhe nga kjo bisedë.",
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"REPLYING_TO": "Po përgjigjeni tek:",
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"REMOVE_SELECTION": "Hiq përzgjedhjen",
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"DOWNLOAD": "Shkarko",
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"UNKNOWN_FILE_TYPE": "Unknown File",
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"SAVE_CONTACT": "Save Contact",
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"NO_CONTENT": "No content to display",
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"SHARED_ATTACHMENT": {
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"CONTACT": "{sender} has shared a contact",
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"LOCATION": "{sender} has shared a location",
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"FILE": "{sender} has shared a file",
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"MEETING": "{sender} has started a meeting"
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},
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"UPLOADING_ATTACHMENTS": "Duke ngarkuar bashkëngjitjet...",
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"REPLIED_TO_STORY": "Replied to your story",
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"UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.",
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"UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
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"UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
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"UNSUPPORTED_MESSAGE_TIKTOK": "This message is unsupported. You can view this message on the TikTok app.",
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"SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
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"FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
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"NO_RESPONSE": "No response",
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"RESPONSE": "Response",
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"RATING_TITLE": "Rating",
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"FEEDBACK_TITLE": "Feedback",
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"REPLY_MESSAGE_NOT_FOUND": "Message not available",
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"CARD": {
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"SHOW_LABELS": "Show labels",
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"HIDE_LABELS": "Hide labels"
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},
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"VOICE_CALL": {
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"INCOMING_CALL": "Incoming call",
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"OUTGOING_CALL": "Outgoing call",
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"CALL_IN_PROGRESS": "Call in progress",
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"NO_ANSWER": "No answer",
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"MISSED_CALL": "Missed call",
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"CALL_ENDED": "Call ended",
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"NOT_ANSWERED_YET": "Not answered yet",
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"THEY_ANSWERED": "They answered",
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"YOU_ANSWERED": "You answered"
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},
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"HEADER": {
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"RESOLVE_ACTION": "Zgjidh",
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"REOPEN_ACTION": "Rihap",
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"OPEN_ACTION": "Open",
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"MORE_ACTIONS": "Më shumë veprime",
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"OPEN": "Më shumë",
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"CLOSE": "Mbyll",
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"DETAILS": "detaje",
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"SNOOZED_UNTIL": "Snoozed until",
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"SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
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"SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week",
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"SNOOZED_UNTIL_NEXT_REPLY": "Snoozed until next reply",
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"SLA_STATUS": {
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"FRT": "FRT {status}",
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"NRT": "NRT {status}",
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"RT": "RT {status}",
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"MISSED": "missed",
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"DUE": "due"
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}
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},
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"RESOLVE_DROPDOWN": {
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"MARK_PENDING": "Mark as pending",
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"SNOOZE_UNTIL": "Snooze",
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"SNOOZE": {
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"TITLE": "Snooze until",
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"NEXT_REPLY": "Next reply",
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"TOMORROW": "Tomorrow",
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"NEXT_WEEK": "Next week"
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}
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},
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"MENTION": {
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"AGENTS": "Agents",
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"TEAMS": "Teams"
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},
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"CUSTOM_SNOOZE": {
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"TITLE": "Snooze until",
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"APPLY": "Snooze",
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"CANCEL": "Cancel"
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},
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"PRIORITY": {
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"TITLE": "Priority",
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"OPTIONS": {
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"NONE": "None",
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"URGENT": "Urgent",
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"HIGH": "High",
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"MEDIUM": "Medium",
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"LOW": "Low"
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},
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"CHANGE_PRIORITY": {
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"SELECT_PLACEHOLDER": "None",
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"INPUT_PLACEHOLDER": "Select priority",
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"NO_RESULTS": "No results found",
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"SUCCESSFUL": "Changed priority of conversation id {conversationId} to {priority}",
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"FAILED": "Couldn't change priority. Please try again."
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}
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},
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"DELETE_CONVERSATION": {
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"TITLE": "Fshi bisedën #{conversationId}",
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"DESCRIPTION": "A jeni të sigurt se doni ta fshini këtë bisedë?",
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"CONFIRM": "Delete"
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},
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"CARD_CONTEXT_MENU": {
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"PENDING": "Mark as pending",
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"RESOLVED": "Mark as resolved",
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"MARK_AS_UNREAD": "Mark as unread",
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"MARK_AS_READ": "Mark as read",
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"REOPEN": "Reopen conversation",
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"SNOOZE": {
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"TITLE": "Snooze",
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"NEXT_REPLY": "Until next reply",
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"TOMORROW": "Until tomorrow",
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"NEXT_WEEK": "Until next week"
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},
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"ASSIGN_AGENT": "Assign agent",
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"ASSIGN_LABEL": "Assign label",
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"AGENTS_LOADING": "Loading agents...",
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"ASSIGN_TEAM": "Assign team",
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"DELETE": "Fshi bisedën",
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"OPEN_IN_NEW_TAB": "Hap në skedë të re",
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"COPY_LINK": "Kopjo lidhjen e bisedës",
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"COPY_LINK_SUCCESS": "Lidhja e bisedës u kopjua në kujtesën e përkohshme",
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"API": {
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"AGENT_ASSIGNMENT": {
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"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
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"FAILED": "Couldn't assign agent. Please try again."
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},
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"LABEL_ASSIGNMENT": {
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"SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}",
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"FAILED": "Couldn't assign label. Please try again."
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},
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"LABEL_REMOVAL": {
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"SUCCESFUL": "Removed label #{labelName} from conversation id {conversationId}",
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"FAILED": "Couldn't remove label. Please try again."
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},
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"TEAM_ASSIGNMENT": {
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"SUCCESFUL": "Assigned team \"{team}\" to conversation id {conversationId}",
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"FAILED": "Couldn't assign team. Please try again."
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}
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}
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},
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"FOOTER": {
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"MESSAGE_SIGN_TOOLTIP": "Message signature",
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"ENABLE_SIGN_TOOLTIP": "Enable signature",
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"DISABLE_SIGN_TOOLTIP": "Disable signature",
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"MSG_INPUT": "Shift + enter për rresht të ri. Fillo me '/' për të zgjedhur një Përgjigje të Gatshme.",
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"PRIVATE_MSG_INPUT": "Shift + enter për rresht të ri. Kjo do të jetë e dukshme vetëm për Agjentët",
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"MESSAGING_RESTRICTED": "You cannot reply to this conversation",
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"MESSAGING_RESTRICTED_WHATSAPP": "You can only reply using a template message due to 24-hour message window restriction",
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"MESSAGING_RESTRICTED_API": "You can only reply using a template message due to message window restriction",
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"MESSAGE_SIGNATURE_NOT_CONFIGURED": "Message signature is not configured, please configure it in profile settings.",
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"COPILOT_MSG_INPUT": "Give copilot additional prompts, or ask anything else... Press enter to send follow-up",
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"CLICK_HERE": "Click here to update",
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"WHATSAPP_TEMPLATES": "Whatsapp Templates"
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},
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"REPLYBOX": {
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"REPLY": "Përgjigju",
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"PRIVATE_NOTE": "Shënim Privat",
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"SEND": "Dërgo",
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"CREATE": "Shto Shënim",
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"INSERT_READ_MORE": "Read more",
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"DISMISS_REPLY": "Dismiss reply",
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"REPLYING_TO": "Replying to:",
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"TIP_EMOJI_ICON": "Shfaq përzgjedhësin e emoji-ve",
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"TIP_ATTACH_ICON": "Attach files",
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"TIP_AUDIORECORDER_ICON": "Record audio",
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"TIP_AUDIORECORDER_PERMISSION": "Allow access to audio",
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"TIP_AUDIORECORDER_ERROR": "Could not open the audio",
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"DRAG_DROP": "Drag and drop here to attach",
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"START_AUDIO_RECORDING": "Start audio recording",
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"STOP_AUDIO_RECORDING": "Stop audio recording",
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"COPILOT_THINKING": "Copilot is thinking",
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"EMAIL_HEAD": {
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"TO": "TO",
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"ADD_BCC": "Add bcc",
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"CC": {
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"LABEL": "CC",
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"PLACEHOLDER": "Emails separated by commas",
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"ERROR": "Please enter valid email addresses"
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},
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"BCC": {
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"LABEL": "BCC",
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"PLACEHOLDER": "Emails separated by commas",
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"ERROR": "Please enter valid email addresses"
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}
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},
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"UNDEFINED_VARIABLES": {
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"TITLE": "Undefined variables",
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"MESSAGE": "You have {undefinedVariablesCount} undefined variables in your message: {undefinedVariables}. Would you like to send the message anyway?",
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"CONFIRM": {
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"YES": "Send",
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"CANCEL": "Cancel"
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}
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},
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"QUOTED_REPLY": {
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"ENABLE_TOOLTIP": "Include quoted email thread",
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"DISABLE_TOOLTIP": "Don't include quoted email thread",
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"REMOVE_PREVIEW": "Remove quoted email thread",
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"COLLAPSE": "Collapse preview",
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"EXPAND": "Expand preview"
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}
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},
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"VISIBLE_TO_AGENTS": "Shënim privat: Vetëm ju dhe ekipi juaj mund ta shihni",
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"CHANGE_STATUS": "Statusi i bisedës u ndryshua",
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"CHANGE_STATUS_FAILED": "Conversation status change failed",
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"CHANGE_AGENT": "Përgjegjësi i bisedës u ndryshua",
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"CHANGE_AGENT_FAILED": "Assignee change failed",
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"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
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"ASSIGN_LABEL_FAILED": "Label assignment failed",
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"CHANGE_TEAM": "Conversation team changed",
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"SUCCESS_DELETE_CONVERSATION": "Biseda u fshi me sukses",
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"FAIL_DELETE_CONVERSATION": "Biseda nuk u fshi dot! Provoni përsëri",
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"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
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"FILE_TYPE_NOT_SUPPORTED": "This {fileName} file type is not supported in this conversation",
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"MESSAGE_ERROR": "Unable to send this message, please try again later",
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"SENT_BY": "Dërguar nga:",
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"BOT": "Bot",
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"NATIVE_APP": "Native app",
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"NATIVE_APP_ADVISORY": "This message was sent from the native app. Reply from Chatwoot to maintain the message window.",
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"SEND_FAILED": "Couldn't send message! Try again",
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"TRY_AGAIN": "retry",
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"ASSIGNMENT": {
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"SELECT_AGENT": "Zgjidh agjentin",
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"REMOVE": "Hiq",
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"ASSIGN": "Cakto"
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},
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"CONTEXT_MENU": {
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"COPY": "Copy",
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"REPLY_TO": "Reply to this message",
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"DELETE": "Delete",
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"CREATE_A_CANNED_RESPONSE": "Add to canned responses",
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"TRANSLATE": "Translate",
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"COPY_PERMALINK": "Copy link to the message",
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"LINK_COPIED": "Message URL copied to the clipboard",
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"DELETE_CONFIRMATION": {
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"TITLE": "Are you sure you want to delete this message?",
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"MESSAGE": "You cannot undo this action",
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"DELETE": "Delete",
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"CANCEL": "Cancel"
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}
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},
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"SIDEBAR": {
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"CONTACT": "Contact",
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"COPILOT": "Copilot"
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},
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"VOICE_WIDGET": {
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"INCOMING_CALL": "Incoming call",
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"OUTGOING_CALL": "Outgoing call",
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"CALL_IN_PROGRESS": "Call in progress",
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"NOT_ANSWERED_YET": "Not answered yet",
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"HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
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"REJECT_CALL": "Reject",
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"JOIN_CALL": "Join call",
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"END_CALL": "End call"
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}
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},
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"EMAIL_TRANSCRIPT": {
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"TITLE": "Dërgo transkriptin e bisedës",
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"DESC": "Dërgo një kopje të transkriptit të bisedës në adresën e specifikuar të emailit",
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"SUBMIT": "Dërgo",
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"CANCEL": "Anulo",
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"SEND_EMAIL_SUCCESS": "Transkripti i bisedës u dërgua me sukses",
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"SEND_EMAIL_ERROR": "Ndodhi një gabim, ju lutem provoni sërish",
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"SEND_EMAIL_PAYMENT_REQUIRED": "Email transcript is not available on your current plan. Please upgrade to use this feature.",
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"FORM": {
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"SEND_TO_CONTACT": "Dërgo transkriptin te klienti",
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"SEND_TO_AGENT": "Dërgo transkriptin te agjenti i caktuar",
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"SEND_TO_OTHER_EMAIL_ADDRESS": "Dërgo transkriptin në një adresë tjetër emaili",
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"EMAIL": {
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"PLACEHOLDER": "Shkruani një adresë emaili",
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"ERROR": "Ju lutem shkruani një adresë emaili të vlefshme"
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}
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}
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},
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"ONBOARDING": {
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"TITLE": "Hey 👋, Welcome to {installationName}!",
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"DESCRIPTION": "Thanks for signing up. We want you to get the most out of {installationName}. Here are a few things you can do in {installationName} to make the experience delightful.",
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"GREETING_MORNING": "👋 Good morning, {name}. Welcome to {installationName}.",
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"GREETING_AFTERNOON": "👋 Good afternoon, {name}. Welcome to {installationName}.",
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"GREETING_EVENING": "👋 Good evening, {name}. Welcome to {installationName}.",
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"READ_LATEST_UPDATES": "Read our latest updates",
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"ALL_CONVERSATION": {
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"TITLE": "All your conversations in one place",
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"DESCRIPTION": "View all the conversations from your customers in one single dashboard. You can filter the conversations by the incoming channel, label and status.",
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"NEW_LINK": "Click here to create an inbox"
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},
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"TEAM_MEMBERS": {
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"TITLE": "Invite your team members",
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"DESCRIPTION": "Since you are getting ready to talk to your customer, bring in your teammates to assist you. You can invite your teammates by adding their email addresses to the agent list.",
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"NEW_LINK": "Click here to invite a team member"
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},
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"LABELS": {
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"TITLE": "Organize conversations with labels",
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"DESCRIPTION": "Labels provide an easier way to categorize your conversation. Create some labels like #support-enquiry, #billing-question etc., so that you can use them in a conversation later.",
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"NEW_LINK": "Click here to create tags"
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},
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"CANNED_RESPONSES": {
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"TITLE": "Create canned responses",
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"DESCRIPTION": "Pre-written quick reply templates help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a response.",
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"NEW_LINK": "Click here to create a canned response"
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}
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},
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"CONVERSATION_SIDEBAR": {
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"ASSIGNEE_LABEL": "Assigned Agent",
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"SELF_ASSIGN": "Assign to me",
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"TEAM_LABEL": "Assigned Team",
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"SELECT": {
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"PLACEHOLDER": "None"
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},
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"ACCORDION": {
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"CONTACT_DETAILS": "Contact Details",
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"CONVERSATION_ACTIONS": "Conversation Actions",
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"CONVERSATION_LABELS": "Conversation Labels",
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"CONVERSATION_INFO": "Conversation Information",
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"CONTACT_NOTES": "Shënime kontakti",
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"CONTACT_ATTRIBUTES": "Contact Attributes",
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"PREVIOUS_CONVERSATION": "Previous Conversations",
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"MACROS": "Macros",
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"LINEAR_ISSUES": "Çështje të lidhura në Linear",
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"SHOPIFY_ORDERS": "Shopify Orders"
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},
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"SHOPIFY": {
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"ORDER_ID": "Order #{id}",
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"ERROR": "Error loading orders",
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"NO_SHOPIFY_ORDERS": "No orders found",
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"FINANCIAL_STATUS": {
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"PENDING": "Pending",
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"AUTHORIZED": "Authorized",
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"PARTIALLY_PAID": "Partially Paid",
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"PAID": "Paid",
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"PARTIALLY_REFUNDED": "Partially Refunded",
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"REFUNDED": "Refunded",
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"VOIDED": "Voided"
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},
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"FULFILLMENT_STATUS": {
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"FULFILLED": "Fulfilled",
|
|
"PARTIALLY_FULFILLED": "Partially Fulfilled",
|
|
"UNFULFILLED": "Unfulfilled"
|
|
}
|
|
}
|
|
},
|
|
"CONVERSATION_CUSTOM_ATTRIBUTES": {
|
|
"ADD_BUTTON_TEXT": "Create attribute",
|
|
"NO_RECORDS_FOUND": "No attributes found",
|
|
"UPDATE": {
|
|
"SUCCESS": "Attribute updated successfully",
|
|
"ERROR": "Unable to update attribute. Please try again later"
|
|
},
|
|
"ADD": {
|
|
"TITLE": "Add",
|
|
"SUCCESS": "Attribute added successfully",
|
|
"ERROR": "Unable to add attribute. Please try again later"
|
|
},
|
|
"DELETE": {
|
|
"SUCCESS": "Attribute deleted successfully",
|
|
"ERROR": "Unable to delete attribute. Please try again later"
|
|
},
|
|
"ATTRIBUTE_SELECT": {
|
|
"TITLE": "Add attributes",
|
|
"PLACEHOLDER": "Search attributes",
|
|
"NO_RESULT": "No attributes found"
|
|
}
|
|
},
|
|
"EMAIL_HEADER": {
|
|
"FROM": "From",
|
|
"TO": "To",
|
|
"BCC": "Bcc",
|
|
"CC": "Cc",
|
|
"SUBJECT": "Subject",
|
|
"EXPAND": "Expand email"
|
|
},
|
|
"CONVERSATION_PARTICIPANTS": {
|
|
"SIDEBAR_MENU_TITLE": "Participating",
|
|
"SIDEBAR_TITLE": "Conversation participants",
|
|
"NO_RECORDS_FOUND": "No results found",
|
|
"ADD_PARTICIPANTS": "Select participants",
|
|
"REMANING_PARTICIPANTS_TEXT": "+{count} others",
|
|
"REMANING_PARTICIPANT_TEXT": "+{count} other",
|
|
"TOTAL_PARTICIPANTS_TEXT": "{count} people are participating.",
|
|
"TOTAL_PARTICIPANT_TEXT": "{count} person is participating.",
|
|
"NO_PARTICIPANTS_TEXT": "No one is participating!.",
|
|
"WATCH_CONVERSATION": "Join conversation",
|
|
"YOU_ARE_WATCHING": "You are participating",
|
|
"API": {
|
|
"ERROR_MESSAGE": "Could not update, try again!",
|
|
"SUCCESS_MESSAGE": "Participants updated!"
|
|
}
|
|
},
|
|
"TRANSLATE_MODAL": {
|
|
"TITLE": "View translated content",
|
|
"DESC": "You can view the translated content in each langauge.",
|
|
"ORIGINAL_CONTENT": "Original Content",
|
|
"TRANSLATED_CONTENT": "Translated Content",
|
|
"NO_TRANSLATIONS_AVAILABLE": "No translations are available for this content"
|
|
},
|
|
"TYPING": {
|
|
"ONE": "{user} is typing",
|
|
"TWO": "{user} and {secondUser} are typing",
|
|
"MULTIPLE": "{user} and {count} others are typing"
|
|
},
|
|
"COPILOT": {
|
|
"TRY_THESE_PROMPTS": "Try these prompts"
|
|
},
|
|
"GALLERY_VIEW": {
|
|
"ERROR_DOWNLOADING": "Unable to download attachment. Please try again"
|
|
}
|
|
}
|