Previously, all incoming messages from Facebook channel with
instagram_id had their attachment data_url and thumb_url overridden with
external_url. This caused issues for non-Instagram conversations
originating from Facebook Message where the file URL should be used
instead.
Narrows the override to only apply when the conversation type is
instagram_direct_message, which is the only case where Instagram's CDN
URLs need to be used directly.
Fixes
https://linear.app/chatwoot/issue/CW-6722/videos-are-missing-in-facebook-conversation
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Co-authored-by: Muhsin <12408980+muhsin-k@users.noreply.github.com>
Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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