Vishnu Narayanan aaf70cf1cf feat: add push notification when SLA missed (#9078) ...

* feat: add push notification when SLA missed

* chore: sent notification only for inbox members

* feat: add conv particpants+admins to SLA notification list

* chore: add spec to ensure notification is created

* chore: refactor to multiple alerts for SLA conditions

* chore: add sla_policy as secondary_actor in notification

2024-03-11 21:49:41 +05:30

..

channel

chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864)

2024-02-07 13:36:04 +04:00

concerns

feat: Ability to block contacts permanently (#8922)

2024-02-21 14:18:42 -08:00

integrations

fix: Handle PermissionDeniedError for Dialogflow processor (#8252)

2023-10-30 13:24:03 -07:00

access_token.rb

Feature: Access tokens for API access (#604)

2020-03-11 00:02:15 +05:30

account_user.rb

feat: Audit Logs for Account User Changes (#7405)

2023-06-28 22:42:06 +05:30

account.rb

fix: support_email and inbound_email_domain returning empty string (#8963)

2024-02-19 15:43:35 +05:30

agent_bot_inbox.rb

Feature: Access tokens for API access (#604)

2020-03-11 00:02:15 +05:30

agent_bot.rb

fix: Delete agent bots without deleting the messages (#7754)

2023-08-17 13:48:49 -07:00

application_record.rb

chore: Add max length validation to text fields (#7073)

2023-05-12 22:12:21 +05:30

article.rb

chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864)

2024-02-07 13:36:04 +04:00

attachment.rb

feat: Add a placeholder for image attachments in conversations view (#8969)

2024-02-27 14:46:16 -08:00

automation_rule.rb

feat: sla-2 add automation backend support for SLA (#8775)

2024-02-01 15:42:12 +05:30

campaign.rb

feat: Allow wildcard URL in the campaigns (#6056)

2022-12-09 16:43:09 -08:00

canned_response.rb

chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864)

2024-02-07 13:36:04 +04:00

category.rb

feat: Adds the ability to set an emoji for help center category (#8111)

2023-10-20 13:52:30 +05:30

contact_inbox.rb

feat: Add job to remove stale contact inboxes (#8096)

2023-11-06 20:24:30 -08:00

contact.rb

fix: remove rubocop rule (#8985)

2024-02-22 13:36:15 +05:30

conversation_participant.rb

chore: Add controllers for conversation participants (#6462)

2023-02-15 16:33:31 -08:00

conversation.rb

feat: Ability to block contacts permanently (#8922)

2024-02-21 14:18:42 -08:00

csat_survey_response.rb

chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864)

2024-02-07 13:36:04 +04:00

custom_attribute_definition.rb

feat: Support Regex validation for custom attributes (#7856)

2024-01-23 18:01:57 +04:00

custom_filter.rb

fix: Revert the changes for SyncCustomFilterCountJob (#8238)

2023-10-27 10:45:48 -07:00

dashboard_app.rb

fix: validate url for Dashboard Apps [CW-2979] (#8736)

2024-01-18 17:48:30 +05:30

data_import.rb

chore: Add delay before running dataimport job (#8039)

2023-10-03 22:18:57 -07:00

email_template.rb

feat: Customisable Email Templates (#1095)

2020-08-06 15:21:06 +05:30

folder.rb

feat: Portal endpoint (#4633)

2022-05-16 13:59:59 +05:30

inbox_member.rb

feat: auditlog for team and inbox member updates (#7516)

2023-08-15 19:55:19 -07:00

inbox.rb

feat(perf): update query to do a simpler search [CW-2997] (#8763)

2024-01-23 14:20:00 +04:00

installation_config.rb

chore: Enable the new Rubocop rules (#7122)

2023-05-19 14:37:10 +05:30

integrations.rb

Feature: Slack integration (#783)

2020-06-12 23:12:47 +05:30

jsonb_attributes_length_validator.rb

Fix: added validation for custom and additional attribute (#4260)

2022-03-24 15:38:28 +05:30

kbase.rb

Feature: Knowledge Base APIs (#1002)

2020-09-26 02:32:34 +05:30

label.rb

feat: multiple UX improvements to labels (#7358)

2023-06-25 18:49:49 +05:30

macro.rb

chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864)

2024-02-07 13:36:04 +04:00

mention.rb

fix: Notification page breakages (#5236)

2022-08-10 13:46:46 +02:00

message.rb

chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864)

2024-02-07 13:36:04 +04:00

note.rb

fix: Notification page breakages (#5236)

2022-08-10 13:46:46 +02:00

notification_setting.rb

fix: Specify external db with non-standard port (#2711)

2021-07-28 19:36:51 +05:30

notification_subscription.rb

fix: Change the column identifier from string to text to avoid overflow (#9073)

2024-03-07 11:13:01 +05:30

notification.rb

feat: add push notification when SLA missed (#9078)

2024-03-11 21:49:41 +05:30

platform_app_permissible.rb

fix: SuperAdmin Improvements (#3733)

2022-01-11 19:00:00 -08:00

platform_app.rb

Chore: Replaced dependent destroy with dependent destroy_async in all models (#3249)

2021-11-18 10:32:29 +05:30

portal_member.rb

feat: CRUD operation for associated articles to current article (#4912)

2022-07-04 20:29:44 +05:30

portal.rb

feat: Link help center portal to an Inbox (#6903)

2023-04-24 12:49:52 +05:30

related_category.rb

feat: CRUD operation for associated articles to current article (#4912)

2022-07-04 20:29:44 +05:30

reporting_event.rb

feat: add index to reporting events [CW-1960] (#7294)

2023-06-12 18:23:42 +05:30

super_admin.rb

chore: Remove message_signature_enabled from users (#3982)

2022-02-15 12:10:53 +05:30

team_member.rb

feat: auditlog for team and inbox member updates (#7516)

2023-08-15 19:55:19 -07:00

team.rb

feat: Add audit trail events for team (#7285)

2023-06-09 17:30:36 -07:00

telegram_bot.rb

chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864)

2024-02-07 13:36:04 +04:00

user.rb

fix: remove rubocop rule (#8985)

2024-02-22 13:36:15 +05:30

webhook.rb

feat: Add inbox webhook events (#8006)

2023-09-28 15:28:10 -07:00

working_hour.rb

chore: Replace deprecated functions (#5611)

2022-10-12 14:55:59 -07:00