Shivam Mishra
4c10845acd
fix: [CW-44] don't count private message as first reply (#6707)
* fix: don't count private message as first reply
* fix: update first_human_response_logic
* refactor: separate valid_first_reply method
* test: valid first reply
* feat: add check for automation rule
* test: update step that creates data
* fix: add boundary condition in case first_reply_created_at is not present
* test: fix report builder
* refactor: conditions
* test: remove second message condition
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