34 lines
893 B
Ruby
34 lines
893 B
Ruby
class MessageContentPresenter < SimpleDelegator
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def outgoing_content
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Messages::MarkdownRendererService.new(
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content_with_survey_link,
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conversation.inbox.channel_type,
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conversation.inbox.channel
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).render
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end
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def webhook_content
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Messages::WebhookContentNormalizer.normalize(content_with_survey_link)
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end
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private
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def content_with_survey_link
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if should_append_survey_link?
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survey_link = survey_url(conversation.uuid)
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custom_message = inbox.csat_config&.dig('message')
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custom_message.present? ? "#{custom_message} #{survey_link}" : I18n.t('conversations.survey.response', link: survey_link)
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else
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content
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end
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end
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def should_append_survey_link?
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input_csat? && !inbox.web_widget?
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end
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def survey_url(conversation_uuid)
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"#{ENV.fetch('FRONTEND_URL', nil)}/survey/responses/#{conversation_uuid}"
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end
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end
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