Files
leadchat/app/javascript/dashboard/store/modules/helpCenterArticles/actions.js
Sivin Varghese 72c9e1775b fix: Prevent article editor from resetting content while typing (#14014)
# Pull Request Template

## Description


### Description

This PR fixes an issue where the editor would reset content and move the
cursor while typing. The issue was caused by a dual debounce setup
(400ms + 2500ms) that saved content and then overwrote local state with
stale API responses while the user was still typing.

### What changed

* Editor now uses local state (`localTitle`, `localContent`) as the
source of truth while editing
* Vuex store is only used on initial load or navigation
* Replaced dual debounce with a single 500ms debounce (fewer API calls)
* `UPDATE_ARTICLE` now merges updates instead of replacing the article
  * Prevents status changes from wiping unsaved content
* Removed `updateAsync` for a simpler update flow

### How it works

User types
→ local ref updates immediately (editor reads from this)
→ 500ms debounce triggers
→ dispatches `articles/update`
→ API persists the change
→ on success: store merges the response (used by other components)
→ editor remains unaffected (continues using local state)



Fixes
https://linear.app/chatwoot/issue/CW-6727/better-syncing-of-content-the-editor-randomly-updates-the-content

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

1. Open any Help Center article for editing
2. Type continuously for a few seconds — content should not reset or
jump
3. Change article status (publish/archive/draft) while editing — content
should remain intact
4. Test on a slow network (use DevTools throttling) — typing should
remain smooth


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2026-04-14 16:48:38 +04:00

170 lines
4.9 KiB
JavaScript

import articlesAPI from 'dashboard/api/helpCenter/articles';
import { uploadExternalImage, uploadFile } from 'dashboard/helper/uploadHelper';
import { throwErrorMessage } from 'dashboard/store/utils/api';
import camelcaseKeys from 'camelcase-keys';
import types from '../../mutation-types';
export const actions = {
index: async (
{ commit },
{ pageNumber, portalSlug, locale, status, authorId, categorySlug }
) => {
try {
commit(types.SET_UI_FLAG, { isFetching: true });
const { data } = await articlesAPI.getArticles({
pageNumber,
portalSlug,
locale,
status,
authorId,
categorySlug,
});
const payload = camelcaseKeys(data.payload);
const meta = camelcaseKeys(data.meta);
const articleIds = payload.map(article => article.id);
commit(types.CLEAR_ARTICLES);
commit(types.ADD_MANY_ARTICLES, payload);
commit(types.SET_ARTICLES_META, meta);
commit(types.ADD_MANY_ARTICLES_ID, articleIds);
return articleIds;
} catch (error) {
return throwErrorMessage(error);
} finally {
commit(types.SET_UI_FLAG, { isFetching: false });
}
},
create: async ({ commit, dispatch }, { portalSlug, ...articleObj }) => {
commit(types.SET_UI_FLAG, { isCreating: true });
try {
const { data } = await articlesAPI.createArticle({
portalSlug,
articleObj,
});
const payload = camelcaseKeys(data.payload);
const { id: articleId } = payload;
commit(types.ADD_ARTICLE, payload);
commit(types.ADD_ARTICLE_ID, articleId);
commit(types.ADD_ARTICLE_FLAG, articleId);
dispatch('portals/updatePortal', portalSlug, { root: true });
return articleId;
} catch (error) {
return throwErrorMessage(error);
} finally {
commit(types.SET_UI_FLAG, { isCreating: false });
}
},
show: async ({ commit }, { id, portalSlug }) => {
commit(types.SET_UI_FLAG, { isFetching: true });
try {
const { data } = await articlesAPI.getArticle({ id, portalSlug });
const payload = camelcaseKeys(data.payload);
const { id: articleId } = payload;
commit(types.ADD_ARTICLE, payload);
commit(types.ADD_ARTICLE_ID, articleId);
commit(types.SET_UI_FLAG, { isFetching: false });
} catch (error) {
commit(types.SET_UI_FLAG, { isFetching: false });
}
},
update: async ({ commit }, { portalSlug, articleId, ...articleObj }) => {
commit(types.UPDATE_ARTICLE_FLAG, {
uiFlags: { isUpdating: true },
articleId,
});
try {
const { data } = await articlesAPI.updateArticle({
portalSlug,
articleId,
articleObj,
});
const payload = camelcaseKeys(data.payload);
commit(types.UPDATE_ARTICLE, payload);
return articleId;
} catch (error) {
return throwErrorMessage(error);
} finally {
commit(types.UPDATE_ARTICLE_FLAG, {
uiFlags: { isUpdating: false },
articleId,
});
}
},
updateArticleMeta: async ({ commit }, { portalSlug, locale }) => {
try {
const { data } = await articlesAPI.getArticles({
pageNumber: 1,
portalSlug,
locale,
});
const meta = camelcaseKeys(data.meta);
const { currentPage, ...metaWithoutCurrentPage } = meta;
commit(types.SET_ARTICLES_META, metaWithoutCurrentPage);
} catch (error) {
throwErrorMessage(error);
}
},
delete: async ({ commit }, { portalSlug, articleId }) => {
commit(types.UPDATE_ARTICLE_FLAG, {
uiFlags: {
isDeleting: true,
},
articleId,
});
try {
await articlesAPI.deleteArticle({ portalSlug, articleId });
commit(types.REMOVE_ARTICLE, articleId);
commit(types.REMOVE_ARTICLE_ID, articleId);
return articleId;
} catch (error) {
return throwErrorMessage(error);
} finally {
commit(types.UPDATE_ARTICLE_FLAG, {
uiFlags: {
isDeleting: false,
},
articleId,
});
}
},
attachImage: async (_, { file }) => {
const { fileUrl } = await uploadFile(file);
return fileUrl;
},
uploadExternalImage: async (_, { url }) => {
const { fileUrl } = await uploadExternalImage(url);
return fileUrl;
},
reorder: async (
{ commit, state },
{ portalSlug, categorySlug, reorderedGroup }
) => {
// Save old positions so we can rollback on failure
const oldPositions = Object.keys(reorderedGroup).reduce((map, id) => {
map[id] = state.articles.byId[id]?.position;
return map;
}, {});
// Update positions in the store immediately so subsequent mutations preserve correct positions
commit(types.SET_ARTICLE_POSITIONS, reorderedGroup);
try {
await articlesAPI.reorderArticles({
portalSlug,
reorderedGroup,
categorySlug,
});
} catch (error) {
commit(types.SET_ARTICLE_POSITIONS, oldPositions);
throw error;
}
},
};