## Linear Ticket: https://linear.app/chatwoot/issue/CW-6081/review-feedback ## Description Assignment V2 Service Enhancements - Enable Assignment V2 on plan upgrade - Fix UI issue with fair distribution policy display - Add advanced assignment feature flag and enhance Assignment V2 capabilities ## Type of change - [ ] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? This has been tested using the UI. ## Checklist: - [ ] My code follows the style guidelines of this project - [ ] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [ ] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules <!-- CURSOR_SUMMARY --> --- > [!NOTE] > **Medium Risk** > Changes auto-assignment execution paths, rate limiting defaults, and feature-flag gating (including premium plan behavior), which could affect which conversations get assigned and when. UI rewires inbox settings and policy flows, so regressions are possible around navigation/linking and feature visibility. > > **Overview** > **Adds a new premium `advanced_assignment` feature flag** and uses it to gate capacity/balanced assignment features in the UI (sidebar entry, settings routes, assignment-policy landing cards) and backend (Enterprise balanced selector + capacity filtering). `advanced_assignment` is marked premium, included in Business plan entitlements, and auto-synced in Enterprise accounts when `assignment_v2` is toggled. > > **Improves Assignment V2 policy UX** by adding an inbox-level “Conversation Assignment” section (behind `assignment_v2`) that can link/unlink an assignment policy, navigate to create/edit policy flows with `inboxId` query context, and show an inbox-link prompt after creating a policy. The policy form now defaults to enabled, disables the `balanced` option with a premium badge/message when unavailable, and inbox lists support click-to-navigate. > > **Tightens/adjusts auto-assignment behavior**: bulk assignment now requires `inbox.enable_auto_assignment?`, conversation ordering uses the attached `assignment_policy` priority, and rate limiting uses `assignment_policy` config with an infinite default limit while still tracking assignments. Tests and i18n strings are updated accordingly. > > <sup>Written by [Cursor Bugbot](https://cursor.com/dashboard?tab=bugbot) for commit 23bc03bf75ee4376071e4d7fc7cd564c601d33d7. This will update automatically on new commits. Configure [here](https://cursor.com/dashboard?tab=bugbot).</sup> <!-- /CURSOR_SUMMARY --> --------- Co-authored-by: Pranav <pranav@chatwoot.com> Co-authored-by: iamsivin <iamsivin@gmail.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
62 lines
2.0 KiB
JavaScript
62 lines
2.0 KiB
JavaScript
export const FEATURE_FLAGS = {
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AGENT_BOTS: 'agent_bots',
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AGENT_MANAGEMENT: 'agent_management',
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ASSIGNMENT_V2: 'assignment_v2',
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ADVANCED_ASSIGNMENT: 'advanced_assignment',
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AUTO_RESOLVE_CONVERSATIONS: 'auto_resolve_conversations',
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AUTOMATIONS: 'automations',
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CAMPAIGNS: 'campaigns',
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WHATSAPP_CAMPAIGNS: 'whatsapp_campaign',
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CANNED_RESPONSES: 'canned_responses',
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CRM: 'crm',
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CUSTOM_ATTRIBUTES: 'custom_attributes',
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INBOX_MANAGEMENT: 'inbox_management',
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INTEGRATIONS: 'integrations',
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LABELS: 'labels',
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MACROS: 'macros',
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HELP_CENTER: 'help_center',
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REPORTS: 'reports',
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TEAM_MANAGEMENT: 'team_management',
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VOICE_RECORDER: 'voice_recorder',
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AUDIT_LOGS: 'audit_logs',
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INBOX_VIEW: 'inbox_view',
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SLA: 'sla',
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RESPONSE_BOT: 'response_bot',
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CHANNEL_EMAIL: 'channel_email',
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CHANNEL_FACEBOOK: 'channel_facebook',
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CHANNEL_TWITTER: 'channel_twitter',
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CHANNEL_WEBSITE: 'channel_website',
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CUSTOM_REPLY_DOMAIN: 'custom_reply_domain',
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CUSTOM_REPLY_EMAIL: 'custom_reply_email',
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DISABLE_BRANDING: 'disable_branding',
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EMAIL_CONTINUITY_ON_API_CHANNEL: 'email_continuity_on_api_channel',
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INBOUND_EMAILS: 'inbound_emails',
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IP_LOOKUP: 'ip_lookup',
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LINEAR: 'linear_integration',
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CAPTAIN: 'captain_integration',
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CUSTOM_ROLES: 'custom_roles',
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CHATWOOT_V4: 'chatwoot_v4',
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REPORT_V4: 'report_v4',
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CHANNEL_INSTAGRAM: 'channel_instagram',
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CHANNEL_TIKTOK: 'channel_tiktok',
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CONTACT_CHATWOOT_SUPPORT_TEAM: 'contact_chatwoot_support_team',
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CAPTAIN_V2: 'captain_integration_v2',
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CAPTAIN_TASKS: 'captain_tasks',
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SAML: 'saml',
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QUOTED_EMAIL_REPLY: 'quoted_email_reply',
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COMPANIES: 'companies',
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ADVANCED_SEARCH: 'advanced_search',
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CONVERSATION_REQUIRED_ATTRIBUTES: 'conversation_required_attributes',
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};
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export const PREMIUM_FEATURES = [
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FEATURE_FLAGS.SLA,
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FEATURE_FLAGS.CAPTAIN,
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FEATURE_FLAGS.CUSTOM_ROLES,
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FEATURE_FLAGS.AUDIT_LOGS,
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FEATURE_FLAGS.HELP_CENTER,
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FEATURE_FLAGS.SAML,
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FEATURE_FLAGS.CONVERSATION_REQUIRED_ATTRIBUTES,
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FEATURE_FLAGS.ADVANCED_ASSIGNMENT,
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];
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