7b512bd00e
## Linear Ticket: https://linear.app/chatwoot/issue/CW-6081/review-feedback ## Description Assignment V2 Service Enhancements - Enable Assignment V2 on plan upgrade - Fix UI issue with fair distribution policy display - Add advanced assignment feature flag and enhance Assignment V2 capabilities ## Type of change - [ ] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? This has been tested using the UI. ## Checklist: - [ ] My code follows the style guidelines of this project - [ ] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [ ] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules <!-- CURSOR_SUMMARY --> --- > [!NOTE] > **Medium Risk** > Changes auto-assignment execution paths, rate limiting defaults, and feature-flag gating (including premium plan behavior), which could affect which conversations get assigned and when. UI rewires inbox settings and policy flows, so regressions are possible around navigation/linking and feature visibility. > > **Overview** > **Adds a new premium `advanced_assignment` feature flag** and uses it to gate capacity/balanced assignment features in the UI (sidebar entry, settings routes, assignment-policy landing cards) and backend (Enterprise balanced selector + capacity filtering). `advanced_assignment` is marked premium, included in Business plan entitlements, and auto-synced in Enterprise accounts when `assignment_v2` is toggled. > > **Improves Assignment V2 policy UX** by adding an inbox-level “Conversation Assignment” section (behind `assignment_v2`) that can link/unlink an assignment policy, navigate to create/edit policy flows with `inboxId` query context, and show an inbox-link prompt after creating a policy. The policy form now defaults to enabled, disables the `balanced` option with a premium badge/message when unavailable, and inbox lists support click-to-navigate. > > **Tightens/adjusts auto-assignment behavior**: bulk assignment now requires `inbox.enable_auto_assignment?`, conversation ordering uses the attached `assignment_policy` priority, and rate limiting uses `assignment_policy` config with an infinite default limit while still tracking assignments. Tests and i18n strings are updated accordingly. > > <sup>Written by [Cursor Bugbot](https://cursor.com/dashboard?tab=bugbot) for commit 23bc03bf75ee4376071e4d7fc7cd564c601d33d7. This will update automatically on new commits. Configure [here](https://cursor.com/dashboard?tab=bugbot).</sup> <!-- /CURSOR_SUMMARY --> --------- Co-authored-by: Pranav <pranav@chatwoot.com> Co-authored-by: iamsivin <iamsivin@gmail.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
102 lines
2.4 KiB
Vue
102 lines
2.4 KiB
Vue
<script setup>
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import AssignmentPolicyCard from './AssignmentPolicyCard.vue';
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const mockInboxes = [
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{
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id: 1,
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name: 'Website Support',
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channel_type: 'Channel::WebWidget',
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inbox_type: 'Website',
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},
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{
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id: 2,
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name: 'Email Support',
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channel_type: 'Channel::Email',
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inbox_type: 'Email',
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},
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{
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id: 3,
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name: 'WhatsApp Business',
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channel_type: 'Channel::Whatsapp',
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inbox_type: 'WhatsApp',
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},
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{
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id: 4,
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name: 'Facebook Messenger',
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channel_type: 'Channel::FacebookPage',
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inbox_type: 'Messenger',
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},
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];
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const withCount = policy => ({
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...policy,
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assignedInboxCount: policy.inboxes.length,
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});
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const policyA = withCount({
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id: 1,
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name: 'Website & Email',
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description: 'Distributes conversations evenly among available agents',
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assignmentOrder: 'round_robin',
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conversationPriority: 'high',
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inboxes: [mockInboxes[0], mockInboxes[1]],
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isFetchingInboxes: false,
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});
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const policyB = withCount({
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id: 2,
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name: 'WhatsApp & Messenger',
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description: 'Assigns based on capacity and workload',
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assignmentOrder: 'capacity_based',
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conversationPriority: 'medium',
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inboxes: [mockInboxes[2], mockInboxes[3]],
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isFetchingInboxes: false,
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});
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const emptyPolicy = withCount({
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id: 3,
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name: 'No Inboxes Yet',
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description: 'Policy with no assigned inboxes',
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assignmentOrder: 'manual',
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conversationPriority: 'low',
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inboxes: [],
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isFetchingInboxes: false,
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});
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const onEdit = id => console.log('Edit policy:', id);
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const onDelete = id => console.log('Delete policy:', id);
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const onFetch = () => console.log('Fetch inboxes');
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</script>
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<template>
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<Story
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title="Components/AgentManagementPolicy/AssignmentPolicyCard"
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:layout="{ type: 'grid', width: '1200px' }"
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>
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<Variant title="Three Cards (Two with inboxes, One empty)">
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<div class="p-4 bg-n-background">
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<div class="grid grid-cols-1 gap-4">
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<AssignmentPolicyCard
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v-bind="policyA"
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@edit="onEdit"
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@delete="onDelete"
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@fetch-inboxes="onFetch"
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/>
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<AssignmentPolicyCard
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v-bind="policyB"
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@edit="onEdit"
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@delete="onDelete"
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@fetch-inboxes="onFetch"
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/>
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<AssignmentPolicyCard
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v-bind="emptyPolicy"
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@edit="onEdit"
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@delete="onDelete"
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@fetch-inboxes="onFetch"
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/>
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</div>
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</div>
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</Variant>
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</Story>
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</template>
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