leadchat/app/javascript/dashboard/i18n/locale/en/macros.json

{
  "MACROS": {
    "HEADER": "Macros",
    "HEADER_BTN_TXT": "Add a new macro",
    "HEADER_BTN_TXT_SAVE": "Save macro",
    "LOADING": "Fetching macros",
    "SIDEBAR_TXT": "<p><b>Macros</b><p>A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click. When the agents run the macro, the actions would be performed sequentially in the order they are defined. Macros improve productivity and increase consistency in actions. </p><p>A macro can be helpful in 2 ways. </p><p><b>As an agent assist:</b> If an agent performs a set of actions multiple times, they can save it as a macro and execute all the actions together using a single click.</p><p><b>As an option to onboard a team member:</b> Every agent has to perform many different checks/actions during each conversation. Onboarding a new support team member will be easy if pre-defined macros are available on the account. Instead of describing each step in detail, the manager/team lead can point to the macros used in different scenarios.</p>",
    "ERROR": "Something went wrong. Please try again",
    "ORDER_INFO": "Macros will run in the order you add your actions. You can rearrange them by dragging them by the handle beside each node.",
    "ADD": {
      "FORM": {
        "NAME": {
          "LABEL": "Macro name",
          "PLACEHOLDER": "Enter a name for your macro",
          "ERROR": "Name is required for creating a macro"
        },
        "ACTIONS": {
          "LABEL": "Actions"
        }
      },
      "API": {
        "SUCCESS_MESSAGE": "Macro added successfully",
        "ERROR_MESSAGE": "Unable to create macro, Please try again later"
      }
    },
    "LIST": {
      "TABLE_HEADER": ["Name", "Created by", "Last updated by", "Visibility"],
      "404": "No macros found"
    },
    "DELETE": {
      "TOOLTIP": "Delete macro",
      "CONFIRM": {
        "MESSAGE": "Are you sure to delete ",
        "YES": "Yes, Delete",
        "NO": "No"
      },
      "API": {
        "SUCCESS_MESSAGE": "Macro deleted successfully",
        "ERROR_MESSAGE": "There was an error deleting the macro. Please try again later"
      }
    },
    "EDIT": {
      "TOOLTIP": "Edit macro",
      "API": {
        "SUCCESS_MESSAGE": "Macro updated successfully",
        "ERROR_MESSAGE": "Could not update Macro, Please try again later"
      }
    },
    "EDITOR": {
      "START_FLOW": "Start Flow",
      "END_FLOW": "End Flow",
      "LOADING": "Fetching macro",
      "ADD_BTN_TOOLTIP": "Add new action",
      "DELETE_BTN_TOOLTIP": "Delete Action",
      "VISIBILITY": {
        "LABEL": "Macro Visibility",
        "GLOBAL": {
          "LABEL": "Public",
          "DESCRIPTION": "This macro is available publicly for all agents in this account."
        },
        "PERSONAL": {
          "LABEL": "Private",
          "DESCRIPTION": "This macro will be private to you and not be available to others."
        }
      }
    },
    "EXECUTE": {
      "BUTTON_TOOLTIP": "Execute",
      "PREVIEW": "Preview Macro",
      "EXECUTED_SUCCESSFULLY": "Macro executed successfully"
    },
    "ERRORS": {
      "ATTRIBUTE_KEY_REQUIRED": "Attribute key is required",
      "FILTER_OPERATOR_REQUIRED": "Filter operator is required",
      "VALUE_REQUIRED": "Value is required",
      "VALUE_MUST_BE_BETWEEN_1_AND_998": "Value must be between 1 and 998",
      "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
      "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
      "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
    }
  }
}