Files
leadchat/app/services/messages/markdown_renderers/telegram_renderer.rb
Sivin Varghese 399c91adaa feat: Standardize rich editor across all channels (#12600)
# Pull Request Template

## Description

This PR includes,

1. **Channel-specific formatting and menu options** for the rich reply
editor.
2. **Removal of the plain reply editor** and full **standardization** on
the rich reply editor across all channels.
3. **Fix for multiple canned responses insertion:**
* **Before:** The plain editor only allowed inserting canned responses
at the beginning of a message, making it impossible to combine multiple
canned responses in a single reply. This caused inconsistent behavior
across the app.
* **Solution:** Replaced the plain reply editor with the rich
(ProseMirror) editor to ensure a unified experience. Agents can now
insert multiple canned responses at any cursor position.
4. **Floating editor menu** for the reply box to improve accessibility
and overall user experience.
5. **New Strikethrough formatting option** added to the editor menu.

---

**Editor repo PR**:
https://github.com/chatwoot/prosemirror-schema/pull/36

Fixes https://github.com/chatwoot/chatwoot/issues/12517,
[CW-5924](https://linear.app/chatwoot/issue/CW-5924/standardize-the-editor),
[CW-5679](https://linear.app/chatwoot/issue/CW-5679/allow-inserting-multiple-canned-responses-in-a-single-message)

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Screenshot
**Dark**
<img width="850" height="345" alt="image"
src="https://github.com/user-attachments/assets/47748e6c-380f-44a3-9e3b-c27e0c830bd0"
/>

**Light**
<img width="850" height="345" alt="image"
src="https://github.com/user-attachments/assets/6746cf32-bf63-4280-a5bd-bbd42c3cbe84"
/>


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com>
2025-12-08 14:43:45 +05:30

61 lines
1.1 KiB
Ruby

class Messages::MarkdownRenderers::TelegramRenderer < Messages::MarkdownRenderers::BaseMarkdownRenderer
def initialize
super
@list_item_number = 0
end
def strong(_node)
out('<strong>', :children, '</strong>')
end
def emph(_node)
out('<em>', :children, '</em>')
end
def code(node)
out('<code>', node.string_content, '</code>')
end
def link(node)
out('<a href="', node.url, '">', :children, '</a>')
end
def strikethrough(_node)
out('<del>', :children, '</del>')
end
def blockquote(_node)
out('<blockquote>', :children, '</blockquote>')
end
def code_block(node)
out('<pre>', node.string_content, '</pre>')
end
def list(node)
@list_type = node.list_type
@list_item_number = @list_type == :ordered_list ? node.list_start : 0
out(:children)
cr
end
def list_item(_node)
if @list_type == :ordered_list
out("#{@list_item_number}. ", :children)
@list_item_number += 1
else
out('• ', :children)
end
cr
end
def header(_node)
out('<strong>', :children, '</strong>')
cr
end
def softbreak(_node)
out("\n")
end
end