399c91adaa
# Pull Request Template ## Description This PR includes, 1. **Channel-specific formatting and menu options** for the rich reply editor. 2. **Removal of the plain reply editor** and full **standardization** on the rich reply editor across all channels. 3. **Fix for multiple canned responses insertion:** * **Before:** The plain editor only allowed inserting canned responses at the beginning of a message, making it impossible to combine multiple canned responses in a single reply. This caused inconsistent behavior across the app. * **Solution:** Replaced the plain reply editor with the rich (ProseMirror) editor to ensure a unified experience. Agents can now insert multiple canned responses at any cursor position. 4. **Floating editor menu** for the reply box to improve accessibility and overall user experience. 5. **New Strikethrough formatting option** added to the editor menu. --- **Editor repo PR**: https://github.com/chatwoot/prosemirror-schema/pull/36 Fixes https://github.com/chatwoot/chatwoot/issues/12517, [CW-5924](https://linear.app/chatwoot/issue/CW-5924/standardize-the-editor), [CW-5679](https://linear.app/chatwoot/issue/CW-5679/allow-inserting-multiple-canned-responses-in-a-single-message) ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? ### Screenshot **Dark** <img width="850" height="345" alt="image" src="https://github.com/user-attachments/assets/47748e6c-380f-44a3-9e3b-c27e0c830bd0" /> **Light** <img width="850" height="345" alt="image" src="https://github.com/user-attachments/assets/6746cf32-bf63-4280-a5bd-bbd42c3cbe84" /> ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Pranav <pranav@chatwoot.com> Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com>
65 lines
1.9 KiB
Ruby
65 lines
1.9 KiB
Ruby
class Messages::MarkdownRendererService
|
|
CHANNEL_RENDERERS = {
|
|
'Channel::Email' => :render_html,
|
|
'Channel::WebWidget' => :render_html,
|
|
'Channel::Telegram' => :render_telegram_html,
|
|
'Channel::Whatsapp' => :render_whatsapp,
|
|
'Channel::FacebookPage' => :render_instagram,
|
|
'Channel::Instagram' => :render_instagram,
|
|
'Channel::Line' => :render_line,
|
|
'Channel::TwitterProfile' => :render_plain_text,
|
|
'Channel::Sms' => :render_plain_text,
|
|
'Channel::TwilioSms' => :render_plain_text
|
|
}.freeze
|
|
|
|
def initialize(content, channel_type)
|
|
@content = content
|
|
@channel_type = channel_type
|
|
end
|
|
|
|
def render
|
|
return @content if @content.blank?
|
|
|
|
renderer_method = CHANNEL_RENDERERS[@channel_type]
|
|
renderer_method ? send(renderer_method) : @content
|
|
end
|
|
|
|
private
|
|
|
|
def commonmarker_doc
|
|
@commonmarker_doc ||= CommonMarker.render_doc(@content, [:DEFAULT, :STRIKETHROUGH_DOUBLE_TILDE])
|
|
end
|
|
|
|
def render_html
|
|
markdown_renderer = BaseMarkdownRenderer.new
|
|
doc = CommonMarker.render_doc(@content, :DEFAULT, [:strikethrough])
|
|
markdown_renderer.render(doc)
|
|
end
|
|
|
|
def render_telegram_html
|
|
renderer = Messages::MarkdownRenderers::TelegramRenderer.new
|
|
doc = CommonMarker.render_doc(@content, [:STRIKETHROUGH_DOUBLE_TILDE], [:strikethrough])
|
|
renderer.render(doc).gsub(/\n+\z/, '')
|
|
end
|
|
|
|
def render_whatsapp
|
|
renderer = Messages::MarkdownRenderers::WhatsAppRenderer.new
|
|
renderer.render(commonmarker_doc).gsub(/\n+\z/, '')
|
|
end
|
|
|
|
def render_instagram
|
|
renderer = Messages::MarkdownRenderers::InstagramRenderer.new
|
|
renderer.render(commonmarker_doc).gsub(/\n+\z/, '')
|
|
end
|
|
|
|
def render_line
|
|
renderer = Messages::MarkdownRenderers::LineRenderer.new
|
|
renderer.render(commonmarker_doc).gsub(/\n+\z/, '')
|
|
end
|
|
|
|
def render_plain_text
|
|
renderer = Messages::MarkdownRenderers::PlainTextRenderer.new
|
|
renderer.render(commonmarker_doc).gsub(/\n+\z/, '')
|
|
end
|
|
end
|