fixes: #11834 This pull request introduces TikTok channel integration, enabling users to connect and manage TikTok business accounts similarly to other supported social channels. The changes span backend API endpoints, authentication helpers, webhook handling, configuration, and frontend components to support TikTok as a first-class channel. **Key Notes** * This integration is only compatible with TikTok Business Accounts * Special permissions are required to access the TikTok [Business Messaging API](https://business-api.tiktok.com/portal/docs?id=1832183871604753). * The Business Messaging API is region-restricted and is currently unavailable to users in the EU. * Only TEXT, IMAGE, and POST_SHARE messages are currently supported due to limitations in the TikTok Business Messaging API * A message will be successfully sent only if it contains text alone or one image attachment. Messages with multiple attachments or those combining text and attachments will fail and receive a descriptive error status. * Messages sent directly from the TikTok App will be synced into the system * Initiating a new conversation from the system is not permitted due to limitations from the TikTok Business Messaging API. **Backend: TikTok Channel Integration** * Added `Api::V1::Accounts::Tiktok::AuthorizationsController` to handle TikTok OAuth authorization initiation, returning the TikTok authorization URL. * Implemented `Tiktok::CallbacksController` to handle TikTok OAuth callback, process authorization results, create or update channel/inbox, and handle errors or denied scopes. * Added `Webhooks::TiktokController` to receive and verify TikTok webhook events, including signature verification and event dispatching. * Created `Tiktok::IntegrationHelper` module for JWT-based token generation and verification for secure TikTok OAuth state management. **Configuration and Feature Flags** * Added TikTok app credentials (`TIKTOK_APP_ID`, `TIKTOK_APP_SECRET`) to allowed configs and app config, and registered TikTok as a feature in the super admin features YAML. [[1]](diffhunk://#diff-5e46e1d248631a1147521477d84a54f8ba6846ea21c61eca5f70042d960467f4R43) [[2]](diffhunk://#diff-8bf37a019cab1dedea458c437bd93e34af1d6e22b1672b1d43ef6eaa4dcb7732R69) [[3]](diffhunk://#diff-123164bea29f3c096b0d018702b090d5ae670760c729141bd4169a36f5f5c1caR74-R79) **Frontend: TikTok Channel UI and Messaging Support** * Added `TiktokChannel` API client for frontend TikTok authorization requests. * Updated channel icon mappings and tests to include TikTok (`Channel::Tiktok`). [[1]](diffhunk://#diff-b852739ed45def61218d581d0de1ba73f213f55570aa5eec52aaa08f380d0e16R16) [[2]](diffhunk://#diff-3cd3ae32e94ef85f1f2c4435abf0775cc0614fb37ee25d97945cd51573ef199eR64-R69) * Enabled TikTok as a supported channel in contact forms, channel widgets, and feature toggles. [[1]](diffhunk://#diff-ec59c85e1403aaed1a7de35971fe16b7033d5cd763be590903ebf8f1ca25a010R47) [[2]](diffhunk://#diff-ec59c85e1403aaed1a7de35971fe16b7033d5cd763be590903ebf8f1ca25a010R69) [[3]](diffhunk://#diff-725b90ca7e3a6837ec8291e9f57094f6a46b3ee00e598d16564f77f32cf354b0R26-R29) [[4]](diffhunk://#diff-725b90ca7e3a6837ec8291e9f57094f6a46b3ee00e598d16564f77f32cf354b0R51-R54) [[5]](diffhunk://#diff-725b90ca7e3a6837ec8291e9f57094f6a46b3ee00e598d16564f77f32cf354b0R68) * Updated message meta logic to support TikTok-specific message statuses (sent, delivered, read). [[1]](diffhunk://#diff-e41239cf8dda36c1bd1066dbb17588ae8868e56289072c74b3a6d7ef5abdd696R23) [[2]](diffhunk://#diff-e41239cf8dda36c1bd1066dbb17588ae8868e56289072c74b3a6d7ef5abdd696L63-R65) [[3]](diffhunk://#diff-e41239cf8dda36c1bd1066dbb17588ae8868e56289072c74b3a6d7ef5abdd696L81-R84) [[4]](diffhunk://#diff-e41239cf8dda36c1bd1066dbb17588ae8868e56289072c74b3a6d7ef5abdd696L103-R107) * Added support for embedded message attachments (e.g., TikTok embeds) with a new `EmbedBubble` component and updated message rendering logic. [[1]](diffhunk://#diff-c3d701caf27d9c31e200c6143c11a11b9d8826f78aa2ce5aa107470e6fdb9d7fR31) [[2]](diffhunk://#diff-047859f9368a46d6d20177df7d6d623768488ecc38a5b1e284f958fad49add68R1-R19) [[3]](diffhunk://#diff-c3d701caf27d9c31e200c6143c11a11b9d8826f78aa2ce5aa107470e6fdb9d7fR316) [[4]](diffhunk://#diff-cbc85e7c4c8d56f2a847d0b01cd48ef36e5f87b43023bff0520fdfc707283085R52) * Adjusted reply policy and UI messaging for TikTok's 48-hour reply window. [[1]](diffhunk://#diff-0d691f6a983bd89502f91253ecf22e871314545d1e3d3b106fbfc76bf6d8e1c7R208-R210) [[2]](diffhunk://#diff-0d691f6a983bd89502f91253ecf22e871314545d1e3d3b106fbfc76bf6d8e1c7R224-R226) These changes collectively enable end-to-end TikTok channel support, from configuration and OAuth flow to webhook processing and frontend message handling. ------------ # TikTok App Setup & Configuration 1. Grant access to the Business Messaging API ([Documentation](https://business-api.tiktok.com/portal/docs?id=1832184145137922)) 2. Set the app authorization redirect URL to `https://FRONTEND_URL/tiktok/callback` 3. Update the installation config with TikTok App ID and Secret 4. Create a Business Messaging Webhook configuration and set the callback url to `https://FRONTEND_URL/webhooks/tiktok` ([Documentation](https://business-api.tiktok.com/portal/docs?id=1832190670631937)) . You can do this by calling `Tiktok::AuthClient.update_webhook_callback` from rails console once you finish Tiktok channel configuration in super admin ( will be automated in future ) 5. Enable TikTok channel feature in an account --------- Co-authored-by: Sojan Jose <sojan@pepalo.com> Co-authored-by: iamsivin <iamsivin@gmail.com>
189 lines
5.0 KiB
Ruby
189 lines
5.0 KiB
Ruby
# == Schema Information
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#
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# Table name: attachments
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#
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# id :integer not null, primary key
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# coordinates_lat :float default(0.0)
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# coordinates_long :float default(0.0)
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# extension :string
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# external_url :string
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# fallback_title :string
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# file_type :integer default("image")
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# meta :jsonb
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# created_at :datetime not null
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# updated_at :datetime not null
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# account_id :integer not null
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# message_id :integer not null
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#
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# Indexes
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#
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# index_attachments_on_account_id (account_id)
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# index_attachments_on_message_id (message_id)
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#
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class Attachment < ApplicationRecord
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include Rails.application.routes.url_helpers
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ACCEPTABLE_FILE_TYPES = %w[
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text/csv text/plain text/rtf
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application/json application/pdf
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application/zip application/x-7z-compressed application/vnd.rar application/x-tar
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application/msword application/vnd.ms-excel application/vnd.ms-powerpoint application/rtf
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application/vnd.oasis.opendocument.text
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application/vnd.openxmlformats-officedocument.presentationml.presentation
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application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
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application/vnd.openxmlformats-officedocument.wordprocessingml.document
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].freeze
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belongs_to :account
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belongs_to :message
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has_one_attached :file
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validate :acceptable_file
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validates :external_url, length: { maximum: Limits::URL_LENGTH_LIMIT }
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enum file_type: { :image => 0, :audio => 1, :video => 2, :file => 3, :location => 4, :fallback => 5, :share => 6, :story_mention => 7,
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:contact => 8, :ig_reel => 9, :ig_post => 10, :ig_story => 11, :embed => 12 }
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def push_event_data
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return unless file_type
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base_data.merge(metadata_for_file_type)
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end
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# NOTE: the URl returned does a 301 redirect to the actual file
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def file_url
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file.attached? ? url_for(file) : ''
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end
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# NOTE: for External services use this methods since redirect doesn't work effectively in a lot of cases
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def download_url
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ActiveStorage::Current.url_options = Rails.application.routes.default_url_options if ActiveStorage::Current.url_options.blank?
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file.attached? ? file.blob.url : ''
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end
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def thumb_url
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return '' unless file.attached? && image?
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begin
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url_for(file.representation(resize_to_fill: [250, nil]))
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rescue ActiveStorage::UnrepresentableError => e
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Rails.logger.warn "Unrepresentable image attachment: #{id} (#{file.filename}) - #{e.message}"
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''
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end
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end
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def with_attached_file?
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[:image, :audio, :video, :file].include?(file_type.to_sym)
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end
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private
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def metadata_for_file_type
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case file_type.to_sym
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when :location
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location_metadata
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when :fallback
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fallback_data
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when :contact
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contact_metadata
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when :audio
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audio_metadata
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when :embed
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embed_data
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else
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file_metadata
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end
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end
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def embed_data
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{
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data_url: external_url
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}
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end
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def audio_metadata
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audio_file_data = base_data.merge(file_metadata)
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audio_file_data.merge(
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{
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transcribed_text: meta&.[]('transcribed_text') || ''
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}
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)
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end
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def file_metadata
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metadata = {
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extension: extension,
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data_url: file_url,
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thumb_url: thumb_url,
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file_size: file.byte_size,
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width: file.metadata[:width],
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height: file.metadata[:height]
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}
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metadata[:data_url] = metadata[:thumb_url] = external_url if message.inbox.instagram? && message.incoming?
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metadata
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end
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def location_metadata
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{
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coordinates_lat: coordinates_lat,
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coordinates_long: coordinates_long,
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fallback_title: fallback_title,
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data_url: external_url
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}
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end
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def fallback_data
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{
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fallback_title: fallback_title,
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data_url: external_url
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}
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end
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def base_data
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{
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id: id,
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message_id: message_id,
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file_type: file_type,
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account_id: account_id
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}
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end
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def contact_metadata
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{
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fallback_title: fallback_title,
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meta: meta || {}
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}
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end
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def should_validate_file?
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return unless file.attached?
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# we are only limiting attachment types in case of website widget
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return unless message.inbox.channel_type == 'Channel::WebWidget'
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true
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end
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def acceptable_file
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return unless should_validate_file?
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validate_file_size(file.byte_size)
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validate_file_content_type(file.content_type)
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end
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def validate_file_content_type(file_content_type)
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errors.add(:file, 'type not supported') unless media_file?(file_content_type) || ACCEPTABLE_FILE_TYPES.include?(file_content_type)
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end
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def validate_file_size(byte_size)
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limit_mb = GlobalConfigService.load('MAXIMUM_FILE_UPLOAD_SIZE', 40).to_i
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limit_mb = 40 if limit_mb <= 0
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errors.add(:file, 'size is too big') if byte_size > limit_mb.megabytes
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end
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def media_file?(file_content_type)
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file_content_type.start_with?('image/', 'video/', 'audio/')
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end
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end
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Attachment.include_mod_with('Concerns::Attachment')
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