Webhook payloads (`message_created`, `message_updated`) started sending channel-rendered HTML in the `content` field instead of the original raw message content after PR #12878. This broke downstream agent bots and integrations that expected plain text or markdown. Closes https://linear.app/chatwoot/issue/PLA-109/webhook-payloads-send-channel-rendered-html-instead-of-raw-content ## How to reproduce 1. Connect an agent bot to a WebWidget inbox 2. Send a message with markdown formatting (e.g. `**bold**`) from the widget 3. Observe the agent bot webhook payload — `content` field contains `<p><strong>bold</strong></p>` instead of `**bold**` ## What changed Split `MessageContentPresenter` into two public methods: - `outgoing_content` — renders markdown for the target channel (used by channel delivery services) - `webhook_content` — returns raw content with CSAT survey URL when applicable, no markdown rendering (used by `webhook_data`) Updated `Message#webhook_data` to use `webhook_content` instead of `outgoing_content`. 🤖 Generated with [Claude Code](https://claude.com/claude-code) Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com> Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
97 lines
3.5 KiB
Ruby
97 lines
3.5 KiB
Ruby
require 'rails_helper'
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RSpec.describe MessageContentPresenter do
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let(:conversation) { create(:conversation) }
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let(:message) { create(:message, conversation: conversation, content_type: content_type, content: content) }
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let(:presenter) { described_class.new(message) }
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describe '#outgoing_content' do
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context 'when message is not input_csat' do
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let(:content_type) { 'text' }
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let(:content) { 'Regular message' }
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it 'returns content transformed for channel (HTML for WebWidget)' do
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expect(presenter.outgoing_content).to eq("<p>Regular message</p>\n")
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end
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end
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context 'when message is input_csat and inbox is web widget' do
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let(:content_type) { 'input_csat' }
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let(:content) { 'Rate your experience' }
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before do
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allow(message.inbox).to receive(:web_widget?).and_return(true)
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end
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it 'returns content without survey URL (HTML for WebWidget)' do
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expect(presenter.outgoing_content).to eq("<p>Rate your experience</p>\n")
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end
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end
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context 'when message is input_csat and inbox is not web widget' do
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let(:content_type) { 'input_csat' }
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let(:content) { 'Rate your experience' }
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before do
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allow(message.inbox).to receive(:web_widget?).and_return(false)
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end
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it 'returns I18n default message when no CSAT config and dynamically generates survey URL (HTML format)' do
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with_modified_env 'FRONTEND_URL' => 'https://app.chatwoot.com' do
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expected_url = "https://app.chatwoot.com/survey/responses/#{conversation.uuid}"
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expect(presenter.outgoing_content).to include(expected_url)
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expect(presenter.outgoing_content).to include('<p>')
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end
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end
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it 'returns CSAT config message when config exists and dynamically generates survey URL (HTML format)' do
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with_modified_env 'FRONTEND_URL' => 'https://app.chatwoot.com' do
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allow(message.inbox).to receive(:csat_config).and_return({ 'message' => 'Custom CSAT message' })
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expected_url = "https://app.chatwoot.com/survey/responses/#{conversation.uuid}"
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expected_content = "<p>Custom CSAT message #{expected_url}</p>\n"
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expect(presenter.outgoing_content).to eq(expected_content)
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end
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end
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end
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end
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describe '#webhook_content' do
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context 'when message is not input_csat' do
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let(:content_type) { 'text' }
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let(:content) { 'Regular **bold** message' }
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it 'returns raw content without markdown rendering' do
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expect(presenter.webhook_content).to eq('Regular **bold** message')
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end
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end
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context 'when message is input_csat and inbox is not web widget' do
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let(:content_type) { 'input_csat' }
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let(:content) { 'Rate your experience' }
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before do
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allow(message.inbox).to receive(:web_widget?).and_return(false)
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end
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it 'includes CSAT survey URL without markdown rendering' do
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with_modified_env 'FRONTEND_URL' => 'https://app.chatwoot.com' do
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expected_url = "https://app.chatwoot.com/survey/responses/#{conversation.uuid}"
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expect(presenter.webhook_content).to include(expected_url)
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expect(presenter.webhook_content).not_to include('<p>')
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end
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end
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end
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end
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describe 'delegation' do
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let(:content_type) { 'text' }
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let(:content) { 'Test message' }
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it 'delegates model methods to the wrapped message' do
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expect(presenter.content).to eq('Test message')
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expect(presenter.content_type).to eq('text')
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expect(presenter.conversation).to eq(conversation)
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end
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end
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end
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