Vishnu Narayanan 16282f6a66 feat: Add push/email notification support for SLA (#9140) ...

* feat: update SLA evaluation logic

* Update enterprise/app/services/sla/evaluate_applied_sla_service.rb

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

* chore: refactor spec to bring down expecations in a single block

* chore: fix process_account_applied_sla spec

* chore: add spec to test multiple nrt misses

* feat: persist sla notifications

* feat: revert persist sla notifications

* feat: add SLA push/email notification support

* chore: refactor sla_status to include active_with_misses

* chore: add support for sla push/email notifications

* chore: refactor

* chore: add liquid templates

* chore: add spec for liquid templates

* chore: add spec for sla email notifications

* chore: add spec for SlaPolicyDrop

* chore: refactor to ee namespace

* chore: set enterprise test type to mailer

* feat: enable sla notification settings only if SLA enabled

* chore: refactor

* chore: fix spec

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

2024-03-29 20:27:21 +11:00

..

actions

fix: Migrate notes when merging the contacts (#8749)

2024-01-20 10:32:18 +04:00

assets

chore: Contact import improvements (#7787)

2023-08-23 23:24:47 -07:00

builders

fix: Avoid duplicate invitation emails when adding an agent (#9131)

2024-03-26 18:58:45 -07:00

channels

chore: Enable the new Rubocop rules (#7122)

2023-05-19 14:37:10 +05:30

configs

chore: Enable the new Rubocop rules (#7122)

2023-05-19 14:37:10 +05:30

controllers

fix: Update validations for filter service (#8239)

2024-03-20 16:29:36 +05:30

cypress

chore: Upgrade Cypress to 13.4.0 (#8271)

2023-10-31 19:39:34 -07:00

dispatchers

Non blocking event dispatch (#652)

2020-03-29 19:18:30 +05:30

drops

feat: Add the support for custom attributes in message variables (#8511)

2023-12-08 14:13:35 -08:00

enterprise

feat: Add push/email notification support for SLA (#9140)

2024-03-29 20:27:21 +11:00

factories

feat: add sla events table (#9126)

2024-03-20 11:59:37 +05:30

finders

fix: Inbox view Read/Snoozed display filters (#8907)

2024-02-17 13:59:25 +05:30

fixtures

fix: Raise error if email to_header is invalid (#8688)

2024-02-20 17:03:39 -08:00

helpers

feat: Add contact helper (#8989)

2024-03-06 17:39:39 +05:30

integration

Fix url in emails, add frontendURL helper (#19)

2019-08-25 19:59:28 +05:30

jobs

fix: downcase email before finding (#8921)

2024-02-21 18:51:00 +05:30

lib

chore: Unset Redis config after spec (#8685)

2024-01-10 15:32:48 -08:00

listeners

feat(ee): Add reporting events for bots (#9027)

2024-02-27 14:53:28 -08:00

mailboxes

fix: inline attachments not handled if tag was missing (#9068)

2024-03-06 17:15:29 +05:30

mailers

feat: Export contact improvements (#8895)

2024-02-20 17:11:03 +05:30

models

feat: disable automation rules if condition fails multiple times (#9017)

2024-03-28 13:14:16 +05:30

policies

Feature: Ability to switch between multiple accounts (#881)

2020-05-26 22:38:48 +05:30

presenters

feat: Improve the rendering of CSV exports (#8914)

2024-02-12 20:01:58 -08:00

requests/api/v1

feat: Update the slack integration-flow to allow users to select the channel (#7637)

2023-07-28 14:50:30 -07:00

services

feat: Ability filter blocked contacts (#9048)

2024-03-20 18:11:50 +05:30

support

feat: Slack link unfurling (#7940)

2023-09-29 19:35:56 +05:30

workers

fix: Capture delivery errors to avoid false positives (#8790)

2024-01-26 14:22:18 +04:00

cypress.config.js

chore: Upgrade Cypress to 13.4.0 (#8271)

2023-10-31 19:39:34 -07:00

rails_helper.rb

feat: locking and retry in FB message parsing (#7701)

2023-08-23 09:48:17 +07:00

spec_helper.rb

feat(ee): Add reporting events for bots (#9027)

2024-02-27 14:53:28 -08:00

test_helper.rb

Chore: Setup test coverage in codeclimate [#332] (#333)

2019-12-02 08:57:11 +05:30