2e95d3a173
Resolves issue when receiving a message from Brazil Whatsapp number. Fixes: #5840 Co-authored-by: Sojan <sojan@pepalo.com>
90 lines
2.9 KiB
Ruby
90 lines
2.9 KiB
Ruby
module Whatsapp::IncomingMessageServiceHelpers
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def download_attachment_file(attachment_payload)
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Down.download(inbox.channel.media_url(attachment_payload[:id]), headers: inbox.channel.api_headers)
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end
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def conversation_params
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{
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account_id: @inbox.account_id,
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inbox_id: @inbox.id,
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contact_id: @contact.id,
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contact_inbox_id: @contact_inbox.id
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}
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end
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def processed_params
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@processed_params ||= params
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end
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def account
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@account ||= inbox.account
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end
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def message_type
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@processed_params[:messages].first[:type]
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end
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def message_content(message)
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# TODO: map interactive messages back to button messages in chatwoot
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message.dig(:text, :body) ||
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message.dig(:button, :text) ||
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message.dig(:interactive, :button_reply, :title) ||
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message.dig(:interactive, :list_reply, :title) ||
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message.dig(:name, :formatted_name)
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end
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def file_content_type(file_type)
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return :image if %w[image sticker].include?(file_type)
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return :audio if %w[audio voice].include?(file_type)
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return :video if ['video'].include?(file_type)
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return :location if ['location'].include?(file_type)
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return :contact if ['contacts'].include?(file_type)
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:file
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end
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def unprocessable_message_type?(message_type)
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%w[reaction ephemeral unsupported].include?(message_type)
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end
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def brazil_phone_number?(phone_number)
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phone_number.match(/^55/)
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end
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# ref: https://github.com/chatwoot/chatwoot/issues/5840
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def normalised_brazil_mobile_number(phone_number)
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# DDD : Area codes in Brazil are popularly known as "DDD codes" (códigos DDD) or simply "DDD", from the initials of "direct distance dialing"
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# https://en.wikipedia.org/wiki/Telephone_numbers_in_Brazil
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ddd = phone_number[2, 2]
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# Remove country code and DDD to obtain the number
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number = phone_number[4, phone_number.length - 4]
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normalised_number = "55#{ddd}#{number}"
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# insert 9 to convert the number to the new mobile number format
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normalised_number = "55#{ddd}9#{number}" if normalised_number.length != 13
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normalised_number
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end
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def processed_waid(waid)
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# in case of Brazil, we need to do additional processing
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# https://github.com/chatwoot/chatwoot/issues/5840
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if brazil_phone_number?(waid)
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# check if there is an existing contact inbox with the normalised waid
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# We will create conversation against it
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contact_inbox = inbox.contact_inboxes.find_by(source_id: normalised_brazil_mobile_number(waid))
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# if there is no contact inbox with the waid without 9,
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# We will create contact inboxes and contacts with the number 9 added
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waid = contact_inbox.source_id if contact_inbox.present?
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end
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waid
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end
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def error_webhook_event?(message)
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message.key?('errors')
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end
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def log_error(message)
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Rails.logger.warn "Whatsapp Error: #{message['errors'][0]['title']} - contact: #{message['from']}"
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end
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end
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