Files
leadchat/app/javascript/dashboard/store/modules/SLAReports.js
Muhsin Keloth 1038d1500e feat: SLA reports view (#9189)
* feat: SLA report table


* feat: Add SLA popover card

* feat: Update popover position

* feat: Add loader

* Update SLACardLabel.vue

* feat: Update column order

* chore: fix conditions

* Update SLATable.vue

* chore: enable reports in ui

* chore: Revamp report SLA apis

* chore: revert download method

* chore: improve the code

* Update enterprise/app/views/api/v1/accounts/applied_slas/download.csv.erb

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* chore: style fixes

* chore: fix specs

* feat: Add number of conversations

* chore: review comments

* fix: translation

* Update app/javascript/dashboard/i18n/locale/en/report.json

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* Update app/javascript/dashboard/i18n/locale/en/report.json

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* Update app/javascript/dashboard/i18n/locale/en/report.json

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* Update SLAReportItem.vue

* Update report.json

* Update package.json

* chore: review comments

* chore: remove unused translation

* feat: Add TableHeaderCell component

* chore: more review fixes

* Update app/javascript/dashboard/components/widgets/TableHeaderCell.vue

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>

* Update TableHeaderCell.vue

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-04-09 10:14:36 +10:00

103 lines
2.2 KiB
JavaScript

import * as MutationHelpers from 'shared/helpers/vuex/mutationHelpers';
import types from '../mutation-types';
import SLAReportsAPI from '../../api/slaReports';
export const state = {
records: [],
metrics: {
numberOfConversations: 0,
numberOfSLAMisses: 0,
hitRate: '0%',
},
uiFlags: {
isFetching: false,
isFetchingMetrics: false,
},
meta: {
count: 0,
currentPage: 1,
},
};
export const getters = {
getAll(_state) {
return _state.records;
},
getMeta(_state) {
return _state.meta;
},
getMetrics(_state) {
return _state.metrics;
},
getUIFlags(_state) {
return _state.uiFlags;
},
};
export const actions = {
get: async function getResponses({ commit }, params) {
commit(types.SET_SLA_REPORTS_UI_FLAG, { isFetching: true });
try {
const response = await SLAReportsAPI.get(params);
const { payload, meta } = response.data;
commit(types.SET_SLA_REPORTS, payload);
commit(types.SET_SLA_REPORTS_META, meta);
} catch (error) {
throw new Error(error);
} finally {
commit(types.SET_SLA_REPORTS_UI_FLAG, { isFetching: false });
}
},
getMetrics: async function getMetrics({ commit }, params) {
commit(types.SET_SLA_REPORTS_UI_FLAG, { isFetchingMetrics: true });
try {
const response = await SLAReportsAPI.getMetrics(params);
commit(types.SET_SLA_REPORTS_METRICS, response.data);
} catch (error) {
// Ignore error
} finally {
commit(types.SET_SLA_REPORTS_UI_FLAG, { isFetchingMetrics: false });
}
},
};
export const mutations = {
[types.SET_SLA_REPORTS_UI_FLAG](_state, data) {
_state.uiFlags = {
..._state.uiFlags,
...data,
};
},
[types.SET_SLA_REPORTS]: MutationHelpers.set,
[types.SET_SLA_REPORTS_METRICS](
_state,
{
number_of_sla_misses: numberOfSLAMisses,
hit_rate: hitRate,
total_applied_slas: numberOfConversations,
}
) {
_state.metrics = {
numberOfSLAMisses,
hitRate,
numberOfConversations,
};
},
[types.SET_SLA_REPORTS_META](_state, { count, current_page: currentPage }) {
_state.meta = {
count,
currentPage,
};
},
};
export default {
namespaced: true,
state,
getters,
actions,
mutations,
};