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0ea616a6eaeb0398b474d46192d142bf43c3d1f0
leadchat/config/features.yml
Aman Kumar 0ea616a6ea feat: WhatsApp campaigns (#11910) 
# Pull Request Template

## Description

This PR adds support for WhatsApp campaigns to Chatwoot, allowing
businesses to reach their customers through WhatsApp. The implementation
includes backend support for WhatsApp template messages, frontend UI
components, and integration with the existing campaign system.

Fixes #8465

Fixes https://linear.app/chatwoot/issue/CW-3390/whatsapp-campaigns

## Type of change

- [x] New feature (non-breaking change which adds functionality)
- [ ] Bug fix (non-breaking change which fixes an issue)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

- Tested WhatsApp campaign creation UI flow
- Verified backend API endpoints for campaign creation
- Tested campaign service integration with WhatsApp templates
- Validated proper filtering of WhatsApp campaigns in the store

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

## What we have changed:

We have added support for WhatsApp campaigns as requested in the
discussion.
Ref: https://github.com/orgs/chatwoot/discussions/8465

**Note:** This implementation doesn't exactly match the maintainer's
specification and variable support is missing. This is an initial
implementation that provides the core WhatsApp campaign functionality.

### Changes included:

**Backend:**
- Added `template_params` column to campaigns table (migration + schema)
- Created `Whatsapp::OneoffCampaignService` for WhatsApp campaign
execution
- Updated campaign model to support WhatsApp inbox types
- Added template_params support to campaign controller and API

**Frontend:**
- Added WhatsApp campaign page, dialog, and form components
- Updated campaign store to filter WhatsApp campaigns separately
- Added WhatsApp-specific routes and empty state
- Updated i18n translations for WhatsApp campaigns
- Modified sidebar to include WhatsApp campaigns navigation

This provides a foundation for WhatsApp campaigns that can be extended
with variable support and other enhancements in future iterations.

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
2025-07-16 09:04:02 +05:30

189 lines
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# DO NOT change the order of features EVER
############################################
# name: the name to be used internally in the code
# display_name: the name to be used in the UI
# enabled: whether the feature is enabled by default
# help_url: the url to the help center article
# chatwoot_internal: whether the feature is internal to Chatwoot and should not be shown in the UI for other self hosted installations
# deprecated: purpose of feature flag is done, no need to show it in the UI anymore
- name: inbound_emails
display_name: Inbound Emails
enabled: true
- name: channel_email
display_name: Email Channel
enabled: true
help_url: https://chwt.app/hc/email
- name: channel_facebook
display_name: Facebook Channel
enabled: true
help_url: https://chwt.app/hc/fb
- name: channel_twitter
display_name: Twitter Channel
enabled: true
deprecated: true
- name: ip_lookup
display_name: IP Lookup
enabled: false
- name: disable_branding
display_name: Disable Branding
enabled: false
premium: true
- name: email_continuity_on_api_channel
display_name: Email Continuity on API Channel
enabled: false
- name: help_center
display_name: Help Center
enabled: true
help_url: https://chwt.app/hc/help-center
- name: agent_bots
display_name: Agent Bots
enabled: true
help_url: https://chwt.app/hc/agent-bots
- name: macros
display_name: Macros
enabled: true
- name: agent_management
display_name: Agent Management
enabled: true
- name: team_management
display_name: Team Management
enabled: true
help_url: https://chwt.app/hc/teams
- name: inbox_management
display_name: Inbox Management
enabled: true
- name: labels
display_name: Labels
enabled: true
help_url: https://chwt.app/hc/labels
- name: custom_attributes
display_name: Custom Attributes
enabled: true
help_url: https://chwt.app/hc/custom-attributes
- name: automations
display_name: Automations
enabled: true
- name: canned_responses
display_name: Canned Responses
enabled: true
help_url: https://chwt.app/hc/canned
- name: integrations
display_name: Integrations
enabled: true
help_url: https://chwt.app/hc/integrations
- name: voice_recorder
display_name: Voice Recorder
enabled: true
- name: mobile_v2
display_name: Mobile App V2
enabled: false
deprecated: true
- name: channel_website
display_name: Website Channel
enabled: true
- name: campaigns
display_name: Campaigns
enabled: true
help_url: https://chwt.app/hc/campaigns
- name: reports
display_name: Reports
enabled: true
help_url: https://chwt.app/hc/reports
- name: crm
display_name: CRM
enabled: true
- name: auto_resolve_conversations
display_name: Auto Resolve Conversations
enabled: true
- name: custom_reply_email
display_name: Custom Reply Email
enabled: false
- name: custom_reply_domain
display_name: Custom Reply Domain
enabled: false
- name: audit_logs
display_name: Audit Logs
enabled: false
premium: true
- name: response_bot
display_name: Response Bot
enabled: false
premium: true
deprecated: true
- name: message_reply_to
display_name: Message Reply To
enabled: false
help_url: https://chwt.app/hc/reply-to
deprecated: true
- name: insert_article_in_reply
display_name: Insert Article in Reply
enabled: false
deprecated: true
- name: inbox_view
display_name: Inbox View
enabled: false
chatwoot_internal: true
- name: sla
display_name: SLA
enabled: false
premium: true
help_url: https://chwt.app/hc/sla
- name: help_center_embedding_search
display_name: Help Center Embedding Search
enabled: false
premium: true
chatwoot_internal: true
- name: linear_integration
display_name: Linear Integration
enabled: false
- name: captain_integration
display_name: Captain
enabled: false
premium: true
- name: custom_roles
display_name: Custom Roles
enabled: false
premium: true
- name: chatwoot_v4
display_name: Chatwoot V4
enabled: true
- name: report_v4
display_name: Report V4
enabled: true
deprecated: true
- name: contact_chatwoot_support_team
display_name: Contact Chatwoot Support Team
enabled: true
chatwoot_internal: true
- name: shopify_integration
display_name: Shopify Integration
enabled: false
chatwoot_internal: true
- name: search_with_gin
display_name: Search messages with GIN
enabled: false
chatwoot_internal: true
- name: channel_instagram
display_name: Instagram Channel
enabled: true
- name: crm_integration
display_name: CRM Integration
enabled: false
- name: channel_voice
display_name: Voice Channel
enabled: false
chatwoot_internal: true
- name: notion_integration
display_name: Notion Integration
enabled: false
- name: captain_integration_v2
display_name: Captain V2
enabled: false
premium: true
- name: whatsapp_embedded_signup
display_name: WhatsApp Embedded Signup
enabled: false
- name: whatsapp_campaign
display_name: WhatsApp Campaign
enabled: false
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