{ "INTEGRATION_SETTINGS": { "HEADER": "Integrazioni", "DESCRIPTION": "Chatwoot integrates with multiple tools and services to improve your team's efficiency. Explore the list below to configure your favorite apps.", "LEARN_MORE": "Learn more about integrations", "LOADING": "Fetching integrations", "CAPTAIN": { "DISABLED": "Captain is not enabled on your account.", "CLICK_HERE_TO_CONFIGURE": "Click here to configure", "LOADING_CONSOLE": "Loading Captain Console...", "FAILED_TO_LOAD_CONSOLE": "Failed to load Captain Console. Please refresh and try again." }, "WEBHOOK": { "SUBSCRIBED_EVENTS": "Eventi iscritti", "LEARN_MORE": "Learn more about webhooks", "FORM": { "CANCEL": "Annulla", "DESC": "Gli eventi Webhook ti forniscono le informazioni in tempo reale su ciò che sta accadendo nel tuo account Chatwoot. Per favore inserisci un URL valido per configurare un callback.", "SUBSCRIPTIONS": { "LABEL": "Eventi", "EVENTS": { "CONVERSATION_CREATED": "Conversazione creata", "CONVERSATION_STATUS_CHANGED": "Stato conversazione cambiato", "CONVERSATION_UPDATED": "Conversazione aggiornata", "MESSAGE_CREATED": "Messaggio creato", "MESSAGE_UPDATED": "Messaggio aggiornato", "WEBWIDGET_TRIGGERED": "Widget live chat aperto dall'utente", "CONTACT_CREATED": "Contact created", "CONTACT_UPDATED": "Contact updated" } }, "END_POINT": { "LABEL": "URL del webhook", "PLACEHOLDER": "Example: {webhookExampleURL}", "ERROR": "Inserisci un URL valido" }, "EDIT_SUBMIT": "Aggiorna webhook", "ADD_SUBMIT": "Crea webhook" }, "TITLE": "Webhook", "CONFIGURE": "Configura", "HEADER": "Impostazioni Webhook", "HEADER_BTN_TXT": "Aggiungi nuovo webhook", "LOADING": "Recupero dei webhooks collegati", "SEARCH_404": "Non ci sono elementi che corrispondono a questa richiesta", "SIDEBAR_TXT": "
Webhooks
I Webhooks sono callback HTTP che possono essere definiti per ogni account. Sono innescati da eventi come la creazione di messaggi in Chatwoot. Puoi creare più di un webhook per questo account.
Per creare un webhook, clicca sul pulsante Aggiungi nuovo webhook. Puoi anche rimuovere qualsiasi webhook esistente cliccando sul pulsante Elimina.
App dashboard
Le app dashboard consentono alle organizzazioni di incorporare un'applicazione all'interno del cruscotto Chatwoot per fornire il contesto per gli agenti di assistenza clienti. Questa funzione consente di creare un'applicazione in modo indipendente e incorporata all'interno della dashboard per fornire informazioni all'utente, i loro ordini, o la loro cronologia di pagamento precedente.
Quando hai incorporato la tua applicazione usando il cruscotto in Chatwoot, la tua applicazione avrà il contesto della conversazione e del contatto come evento finestra. Implementa un ascoltatore per l'evento del messaggio sulla tua pagina per ricevere il contesto.
Per aggiungere una nuova app dashboard, clicca sul pulsante 'Aggiungi una nuova app dashboard'.
", "DESCRIPTION": "Le app dashboard consentono alle organizzazioni di incorporare un'applicazione all'interno della dashboard per fornire il contesto per gli agenti di assistenza clienti. Questa funzione consente di creare un'applicazione in modo indipendente e incorporare che per fornire informazioni sull'utente, i suoi ordini o la loro cronologia di pagamento precedente.", "LEARN_MORE": "Learn more about Dashboard Apps", "LIST": { "404": "Non ci sono ancora app dashboard configurate su questo account", "LOADING": "Recupero delle app dashboard...", "TABLE_HEADER": { "NAME": "Nome", "ENDPOINT": "Endpoint" }, "EDIT_TOOLTIP": "Modifica app", "DELETE_TOOLTIP": "Elimina app" }, "FORM": { "TITLE_LABEL": "Nome", "TITLE_PLACEHOLDER": "Inserisci un nome per la tua app dashboard", "TITLE_ERROR": "È richiesto un nome per l'app dashboard", "URL_LABEL": "Endpoint", "URL_PLACEHOLDER": "Inserisci l'URL dell'endpoint dove la tua app è ospitata", "URL_ERROR": "È richiesto un URL valido" }, "CREATE": { "HEADER": "Aggiungi una nuova app dashboard", "FORM_SUBMIT": "Invia", "FORM_CANCEL": "Annulla", "API_SUCCESS": "App dashboard configurata con successo", "API_ERROR": "Non siamo riusciti a creare un'app. Riprova più tardi" }, "UPDATE": { "HEADER": "Modifica app dashboard", "FORM_SUBMIT": "Aggiorna", "FORM_CANCEL": "Annulla", "API_SUCCESS": "App dashboard aggiornata con successo", "API_ERROR": "Non è stato possibile aggiornare l'app. Riprova più tardi" }, "DELETE": { "CONFIRM_YES": "Sì, eliminalo", "CONFIRM_NO": "No, mantienilo", "TITLE": "Conferma eliminazione", "MESSAGE": "Sei sicuro di voler eliminare l'app - {appName}?", "API_SUCCESS": "App dashboard cancellata con successo", "API_ERROR": "Non è stato possibile eliminare l'app. Riprova più tardi" } }, "LINEAR": { "ADD_OR_LINK_BUTTON": "Create/Link Linear Issue", "LOADING": "Fetching linear issues...", "LOADING_ERROR": "There was an error fetching the linear issues, please try again", "CREATE": "Crea", "LINK": { "SEARCH": "Search issues", "SELECT": "Select issue", "TITLE": "Link", "EMPTY_LIST": "No linear issues found", "LOADING": "Loading", "ERROR": "There was an error fetching the linear issues, please try again", "LINK_SUCCESS": "Issue linked successfully", "LINK_ERROR": "There was an error linking the issue, please try again", "LINK_TITLE": "Conversation (#{conversationId}) with {name}" }, "ADD_OR_LINK": { "TITLE": "Create/link linear issue", "DESCRIPTION": "Create Linear issues from conversations, or link existing ones for seamless tracking.", "FORM": { "TITLE": { "LABEL": "Titolo", "PLACEHOLDER": "Enter title", "REQUIRED_ERROR": "Il titolo è obbligatorio" }, "DESCRIPTION": { "LABEL": "Descrizione", "PLACEHOLDER": "Enter description" }, "TEAM": { "LABEL": "Team", "PLACEHOLDER": "Seleziona team", "SEARCH": "Search team", "REQUIRED_ERROR": "Team is required" }, "ASSIGNEE": { "LABEL": "Assignee", "PLACEHOLDER": "Select assignee", "SEARCH": "Search assignee" }, "PRIORITY": { "LABEL": "Priorità", "PLACEHOLDER": "Select priority", "SEARCH": "Search priority" }, "LABEL": { "LABEL": "Etichetta", "PLACEHOLDER": "Select label", "SEARCH": "Search label" }, "STATUS": { "LABEL": "Stato", "PLACEHOLDER": "Select status", "SEARCH": "Search status" }, "PROJECT": { "LABEL": "Project", "PLACEHOLDER": "Select project", "SEARCH": "Search project" } }, "CREATE": "Crea", "CANCEL": "annulla", "CREATE_SUCCESS": "Issue created successfully", "CREATE_ERROR": "There was an error creating the issue, please try again", "LOADING_TEAM_ERROR": "There was an error fetching the teams, please try again", "LOADING_TEAM_ENTITIES_ERROR": "There was an error fetching the team entities, please try again" }, "ISSUE": { "STATUS": "Stato", "PRIORITY": "Priorità", "ASSIGNEE": "Assignee", "LABELS": "Etichette", "CREATED_AT": "Created at {createdAt}" }, "UNLINK": { "TITLE": "Unlink", "SUCCESS": "Issue unlinked successfully", "ERROR": "There was an error unlinking the issue, please try again" } } }, "CAPTAIN": { "NAME": "Captain", "COPILOT": { "SEND_MESSAGE": "Invia messaggio...", "LOADER": "Captain is thinking", "YOU": "You", "USE": "Use this", "RESET": "Reset" }, "PAYWALL": { "TITLE": "Upgrade to use Captain AI", "AVAILABLE_ON": "Captain is not available on the free plan.", "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.", "UPGRADE_NOW": "Upgrade now", "CANCEL_ANYTIME": "You can change or cancel your plan anytime" }, "ENTERPRISE_PAYWALL": { "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.", "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.", "ASK_ADMIN": "Please reach out to your administrator for the upgrade." }, "BANNER": { "RESPONSES": "You've used over 80% of your response limit. To continue using Captain AI, please upgrade.", "DOCUMENTS": "Document limit reached. Upgrade to continue using Captain AI." }, "FORM": { "CANCEL": "annulla", "CREATE": "Crea", "EDIT": "Aggiorna" }, "ASSISTANTS": { "HEADER": "Assistants", "ADD_NEW": "Create a new assistant", "DELETE": { "TITLE": "Are you sure to delete the assistant?", "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.", "CONFIRM": "Yes, delete", "SUCCESS_MESSAGE": "The assistant has been successfully deleted", "ERROR_MESSAGE": "There was an error deleting the assistant, please try again." }, "FORM_DESCRIPTION": "Fill out the details below to name your assistant, describe its purpose, and specify the product it will support.", "CREATE": { "TITLE": "Create an assistant", "SUCCESS_MESSAGE": "The assistant has been successfully created", "ERROR_MESSAGE": "There was an error creating the assistant, please try again." }, "FORM": { "NAME": { "LABEL": "Assistant Name", "PLACEHOLDER": "Enter a name for the assistant", "ERROR": "Please provide a name for the assistant" }, "DESCRIPTION": { "LABEL": "Assistant Description", "PLACEHOLDER": "Describe how and where this assistant will be used", "ERROR": "A description is required" }, "PRODUCT_NAME": { "LABEL": "Product Name", "PLACEHOLDER": "Enter the name of the product this assistant is designed for", "ERROR": "The product name is required" }, "FEATURES": { "TITLE": "Funzionalità", "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations", "ALLOW_MEMORIES": "Capture key details as memories from customer interactions." } }, "EDIT": { "TITLE": "Update the assistant", "SUCCESS_MESSAGE": "The assistant has been successfully updated", "ERROR_MESSAGE": "There was an error updating the assistant, please try again." }, "OPTIONS": { "EDIT_ASSISTANT": "Edit Assistant", "DELETE_ASSISTANT": "Delete Assistant", "VIEW_CONNECTED_INBOXES": "View connected inboxes" }, "EMPTY_STATE": { "TITLE": "No assistants available", "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations." } }, "DOCUMENTS": { "HEADER": "Documents", "ADD_NEW": "Create a new document", "RELATED_RESPONSES": { "TITLE": "Related FAQs", "DESCRIPTION": "These FAQs are generated directly from the document." }, "FORM_DESCRIPTION": "Enter the URL of the document to add it as a knowledge source and choose the assistant to associate it with.", "CREATE": { "TITLE": "Add a document", "SUCCESS_MESSAGE": "The document has been successfully created", "ERROR_MESSAGE": "There was an error creating the document, please try again." }, "FORM": { "URL": { "LABEL": "URL", "PLACEHOLDER": "Enter the URL of the document", "ERROR": "Please provide a valid URL for the document" }, "ASSISTANT": { "LABEL": "Assistant", "PLACEHOLDER": "Select the assistant", "ERROR": "The assistant field is required" } }, "DELETE": { "TITLE": "Are you sure to delete the document?", "DESCRIPTION": "This action is permanent. Deleting this document will permanently erase all generated knowledge.", "CONFIRM": "Yes, delete", "SUCCESS_MESSAGE": "The document has been successfully deleted", "ERROR_MESSAGE": "There was an error deleting the document, please try again." }, "OPTIONS": { "VIEW_RELATED_RESPONSES": "View Related Responses", "DELETE_DOCUMENT": "Delete Document" }, "EMPTY_STATE": { "TITLE": "No documents available", "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant." } }, "RESPONSES": { "HEADER": "FAQs", "ADD_NEW": "Create new FAQ", "DOCUMENTABLE": { "CONVERSATION": "Conversation #{id}" }, "DELETE": { "TITLE": "Are you sure to delete the FAQ?", "DESCRIPTION": "", "CONFIRM": "Yes, delete", "SUCCESS_MESSAGE": "FAQ deleted successfully", "ERROR_MESSAGE": "There was an error deleting the FAQ, please try again." }, "FILTER": { "ASSISTANT": "Assistant: {selected}", "STATUS": "Status: {selected}", "ALL_ASSISTANTS": "Tutti" }, "STATUS": { "TITLE": "Stato", "PENDING": "In sospeso", "APPROVED": "Approved", "ALL": "Tutti" }, "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.", "CREATE": { "TITLE": "Add an FAQ", "SUCCESS_MESSAGE": "The response has been added successfully.", "ERROR_MESSAGE": "An error occurred while adding the response. Please try again." }, "FORM": { "QUESTION": { "LABEL": "Question", "PLACEHOLDER": "Enter the question here", "ERROR": "Please provide a valid question." }, "ANSWER": { "LABEL": "Answer", "PLACEHOLDER": "Enter the answer here", "ERROR": "Please provide a valid answer." }, "ASSISTANT": { "LABEL": "Assistant", "PLACEHOLDER": "Select an assistant", "ERROR": "Please select an assistant." } }, "EDIT": { "TITLE": "Update the FAQ", "SUCCESS_MESSAGE": "The FAQ has been successfully updated", "ERROR_MESSAGE": "There was an error updating the FAQ, please try again", "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved" }, "OPTIONS": { "APPROVE": "Mark as approved", "EDIT_RESPONSE": "Edit FAQ", "DELETE_RESPONSE": "Delete FAQ" }, "EMPTY_STATE": { "TITLE": "No FAQs Found", "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually." } }, "INBOXES": { "HEADER": "Connected Inboxes", "ADD_NEW": "Connect a new inbox", "OPTIONS": { "DISCONNECT": "Disconnetti" }, "DELETE": { "TITLE": "Are you sure to disconnect the inbox?", "DESCRIPTION": "", "CONFIRM": "Yes, delete", "SUCCESS_MESSAGE": "The inbox was successfully disconnected.", "ERROR_MESSAGE": "There was an error disconnecting the inbox, please try again." }, "FORM_DESCRIPTION": "Choose an inbox to connect with the assistant.", "CREATE": { "TITLE": "Connect an Inbox", "SUCCESS_MESSAGE": "The inbox was successfully connected.", "ERROR_MESSAGE": "An error occurred while connecting the inbox. Please try again." }, "FORM": { "INBOX": { "LABEL": "Casella", "PLACEHOLDER": "Choose the inbox to deploy the assistant.", "ERROR": "An inbox selection is required." } }, "EMPTY_STATE": { "TITLE": "No Connected Inboxes", "SUBTITLE": "Connecting an inbox allows the assistant to handle initial questions from your customers before transferring them to you." } } } }