{ "AGENT_BOTS": { "HEADER": "Bots", "LOADING_EDITOR": "Loading editor...", "HEADER_BTN_TXT": "Add bot configuration", "SIDEBAR_TXT": "

Agent Bots

Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.

You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.

Open the Agent bots handbook in another tab for a helping hand.

", "CSML_BOT_EDITOR": { "NAME": { "LABEL": "Bot name", "PLACEHOLDER": "Name your bot.", "ERROR": "Bot name is required." }, "DESCRIPTION": { "LABEL": "Bot description", "PLACEHOLDER": "What does this bot do?" }, "BOT_CONFIG": { "ERROR": "Please enter your CSML bot configuration above.", "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again." }, "SUBMIT": "Validate and save" }, "BOT_CONFIGURATION": { "TITLE": "Select an agent bot", "DESC": "Assign an Agent Bot to your inbox. They can handle initial conversations and transfer them to a live agent when necessary.", "SUBMIT": "Aggiorna", "DISCONNECT": "Disconnect bot", "SUCCESS_MESSAGE": "Successfully updated the agent bot.", "DISCONNECTED_SUCCESS_MESSAGE": "Successfully disconnected the agent bot.", "ERROR_MESSAGE": "Could not update the agent bot. Please try again.", "DISCONNECTED_ERROR_MESSAGE": "Could not disconnect the agent bot. Please try again.", "SELECT_PLACEHOLDER": "Select bot" }, "ADD": { "TITLE": "Configure new bot", "CANCEL_BUTTON_TEXT": "Annulla", "API": { "SUCCESS_MESSAGE": "Bot added successfully.", "ERROR_MESSAGE": "Could not add bot. Please try again later." } }, "LIST": { "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗", "LOADING": "Fetching bots...", "TYPE": "Bot type" }, "DELETE": { "BUTTON_TEXT": "Elimina", "TITLE": "Delete bot", "SUBMIT": "Elimina", "CANCEL_BUTTON_TEXT": "Annulla", "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.", "API": { "SUCCESS_MESSAGE": "Bot deleted successfully.", "ERROR_MESSAGE": "Could not delete bot. Please try again." } }, "EDIT": { "BUTTON_TEXT": "Modifica", "LOADING": "Fetching bots...", "TITLE": "Edit bot", "CANCEL_BUTTON_TEXT": "Annulla", "API": { "SUCCESS_MESSAGE": "Bot updated successfully.", "ERROR_MESSAGE": "Could not update bot. Please try again." } }, "TYPES": { "WEBHOOK": "Webhook bot", "CSML": "CSML bot" } } }