class Captain::Conversation::ResponseBuilderJob < ApplicationJob MAX_MESSAGE_LENGTH = 10_000 def perform(conversation, assistant) @conversation = conversation @inbox = conversation.inbox @assistant = assistant Current.executed_by = @assistant ActiveRecord::Base.transaction do generate_and_process_response end rescue StandardError => e handle_error(e) ensure Current.executed_by = nil end private delegate :account, :inbox, to: :@conversation def generate_and_process_response @response = Captain::Llm::AssistantChatService.new(assistant: @assistant).generate_response( @conversation.messages.incoming.last.content, collect_previous_messages ) return process_action('handoff') if handoff_requested? create_messages Rails.logger.info("[CAPTAIN][ResponseBuilderJob] Incrementing response usage for #{account.id}") account.increment_response_usage end def collect_previous_messages @conversation .messages .where(message_type: [:incoming, :outgoing]) .where(private: false) .map do |message| { content: message_content(message), role: determine_role(message) } end end def message_content(message) return message.content if message.content.present? return 'User has shared an attachment' if message.attachments.any? 'User has shared a message without content' end def determine_role(message) return 'system' if message.content.blank? message.message_type == 'incoming' ? 'user' : 'system' end def handoff_requested? @response['response'] == 'conversation_handoff' end def process_action(action) case action when 'handoff' I18n.with_locale(@assistant.account.locale) do create_handoff_message @conversation.bot_handoff! end end end def create_handoff_message create_outgoing_message(@assistant.config['handoff_message'].presence || I18n.t('conversations.captain.handoff')) end def create_messages validate_message_content!(@response['response']) create_outgoing_message(@response['response']) end def validate_message_content!(content) raise ArgumentError, 'Message content cannot be blank' if content.blank? end def create_outgoing_message(message_content) @conversation.messages.create!( message_type: :outgoing, account_id: account.id, inbox_id: inbox.id, sender: @assistant, content: message_content ) end def handle_error(error) log_error(error) process_action('handoff') true end def log_error(error) ChatwootExceptionTracker.new(error, account: account).capture_exception end end