tags:
  - Reports
operationId: get-first-response-time-distribution
summary: Get first response time distribution by channel
security:
  - userApiKey: []
description: |
  Get the distribution of first response times grouped by channel type.
  Returns conversation counts in different time buckets (0-1h, 1-4h, 4-8h, 8-24h, 24h+) for each channel type.

  **Note:** This API endpoint is available only in Chatwoot version 4.11.0 and above.
responses:
  '200':
    description: Success
    content:
      application/json:
        schema:
          $ref: '#/components/schemas/first_response_time_distribution'
  '403':
    description: Access denied
    content:
      application/json:
        schema:
          $ref: '#/components/schemas/bad_request_error'