{ "PROFILE_SETTINGS": { "LINK": "הגדרות פרופיל", "TITLE": "הגדרות פרופיל", "BTN_TEXT": "עדכון פרופיל", "DELETE_AVATAR": "מחק אווטר", "AVATAR_DELETE_SUCCESS": "תמונת פרופיל נמחקה בהצלחה", "AVATAR_DELETE_FAILED": "אירעה שגיאה במחיקת תמונת הפרופיל, נסה שנית", "UPDATE_SUCCESS": "הפרופיל עודכן בהצלחה", "PASSWORD_UPDATE_SUCCESS": "הסיסמא שונתה בהצלחה", "AFTER_EMAIL_CHANGED": "הפרופיל עודכן בהצלחה, יש להתחבר מחדש", "FORM": { "PICTURE": "תמונת פרופיל", "AVATAR": "תמונת פרופיל", "ERROR": "אנא תקן שגיאות בטופס", "REMOVE_IMAGE": "הסר", "UPLOAD_IMAGE": "העלה תמונה", "UPDATE_IMAGE": "עדכן תמונה", "PROFILE_SECTION": { "TITLE": "פרופיל", "NOTE": "כתובת המייל שלך משמשת להתחברות." }, "SEND_MESSAGE": { "TITLE": "מקשים חמים לשליחת הודעות", "NOTE": "תוכל לבחור מקש חם (באמצעות Enter או Cmd/Ctrl+Enter) בהתאם להעדפות הכתיבה שלך.", "UPDATE_SUCCESS": "ההגדרות עודכנו בהצלחה", "CARD": { "ENTER_KEY": { "HEADING": "אישור (↵)", "CONTENT": "שלח הודעות באמצעות הקשת Enter במקום ללחוץ על כפתור השליחה." }, "CMD_ENTER_KEY": { "HEADING": "Cmd/Ctrl + Enter (⌘ + ↵)", "CONTENT": "שלח הודעות באמצעות הקשת Cmd/Ctrl + Enter במקום ללחוץ על כפתור השליחה." } } }, "INTERFACE_SECTION": { "TITLE": "Interface", "NOTE": "Customize the look and feel of your Chatwoot dashboard.", "FONT_SIZE": { "TITLE": "Font size", "NOTE": "Adjust the text size across the dashboard based on your preference.", "UPDATE_SUCCESS": "Your font settings have been updated successfully", "UPDATE_ERROR": "There is an error while updating the font settings, please try again", "OPTIONS": { "SMALLER": "Smaller", "SMALL": "Small", "DEFAULT": "ברירת מחדל", "LARGE": "Large", "LARGER": "Larger", "EXTRA_LARGE": "Extra Large" } }, "LANGUAGE": { "TITLE": "Preferred Language", "NOTE": "Choose the language you want to use.", "UPDATE_SUCCESS": "Your Language settings have been updated successfully", "UPDATE_ERROR": "There is an error while updating the language settings, please try again", "USE_ACCOUNT_DEFAULT": "Use account default" } }, "MESSAGE_SIGNATURE_SECTION": { "TITLE": "חתימת הודעה אישית", "NOTE": "צור חתימת הודעה ייחודית שתופיע בסוף כל הודעה שתשלח מכל תיבת דואר נכנס. ניתן לכלול גם תמונה מוטמעת, הנתמכת בצ'אט חי, דוא\"ל ותיבות דואר נכנסות של API.", "BTN_TEXT": "שמירה", "API_ERROR": "לא ניתן לשמור את החתימה! אנא נסה שנית", "API_SUCCESS": "החתימה נשמרה בהצלחה", "IMAGE_UPLOAD_ERROR": "לא ניתן להעלות את התמונה! נסה שוב", "IMAGE_UPLOAD_SUCCESS": "התמונה נוספה בהצלחה. אנא לחץ על שמור כדי לשמור את החתימה", "IMAGE_UPLOAD_SIZE_ERROR": "גודל התמונה צריך להיות פחות מ-{size}MB" }, "MESSAGE_SIGNATURE": { "LABEL": "חתימת הודעה", "ERROR": "חתימת הודעה לא יכולה להיות ריקה", "PLACEHOLDER": "הכנס כאן את חתימת ההודעה האישית שלך." }, "PASSWORD_SECTION": { "TITLE": "סיסמה", "NOTE": "עדכון הסיסמה שלך יאפס את הכניסות שלך במספר מכשירים.", "BTN_TEXT": "שנה סיסמא" }, "SECURITY_SECTION": { "TITLE": "Security", "NOTE": "Manage additional security features for your account.", "MFA_BUTTON": "Manage Two-Factor Authentication" }, "ACCESS_TOKEN": { "TITLE": "אסימון", "NOTE": "משמש לחיבורי API", "COPY": "עותק", "RESET": "Reset", "CONFIRM_RESET": "Are you sure?", "CONFIRM_HINT": "Click again to confirm", "RESET_SUCCESS": "Access token regenerated successfully", "RESET_ERROR": "Unable to regenerate access token. Please try again" }, "AUDIO_NOTIFICATIONS_SECTION": { "TITLE": "Audio Alerts", "NOTE": "Enable audio alerts in dashboard for new messages and conversations.", "PLAY": "Play sound", "ALERT_TYPES": { "NONE": "כלום", "MINE": "הוקצה", "ALL": "הכל", "ASSIGNED": "My assigned conversations", "UNASSIGNED": "Unassigned conversations", "NOTME": "Open conversations assigned to others" }, "ALERT_COMBINATIONS": { "NONE": "You haven't selected any options, you won't receive any audio alerts.", "ASSIGNED": "You'll receive alerts for conversations assigned to you.", "UNASSIGNED": "You'll receive alerts for any unassigned conversations.", "NOTME": "You'll receive alerts for conversations assigned to others.", "ASSIGNED+UNASSIGNED": "You'll receive alerts for your assigned conversations and any unattended ones.", "ASSIGNED+NOTME": "You'll receive alerts for conversations assigned to you and to others, but not for unassigned ones.", "NOTME+UNASSIGNED": "You'll receive alerts for unattended conversations and those assigned to others.", "ASSIGNED+NOTME+UNASSIGNED": "You'll receive alerts for all conversations." }, "ALERT_TYPE": { "TITLE": "אירועי התראה לשיחות", "NONE": "כלום", "ASSIGNED": "שיחות משוייכות", "ALL_CONVERSATIONS": "כל השיחות" }, "DEFAULT_TONE": { "TITLE": "צליל התראה:" }, "CONDITIONS": { "TITLE": "העדפות התראה:", "CONDITION_ONE": "שלח התראות קוליות רק במידה והדפדפן לא פעיל", "CONDITION_TWO": "שלח התראות כל 30 שניות עד שכל ההודעות המשוייכות נקראו" }, "SOUND_PERMISSION_ERROR": "Autoplay is disabled in your browser. To hear alerts automatically, enable sound permission in your browser settings or interact with the page.", "READ_MORE": "קרא עוד" }, "EMAIL_NOTIFICATIONS_SECTION": { "TITLE": "התראות דוא\"ל", "NOTE": "עדכן כאן את העדפות קבלת ההתראות בדוא''ל", "CONVERSATION_ASSIGNMENT": "שלח התראה באימייל כאשר שיחה מוקצית עבורי", "CONVERSATION_CREATION": "שלח התראה באימייל כאשר נפתחת שיחה חדשה", "CONVERSATION_MENTION": "שלח הודעות דחיפה כאשר אתה מוזכר בשיחה", "ASSIGNED_CONVERSATION_NEW_MESSAGE": "שלח התראה באימייל כאשר יש הודעה חדשה בשיחה המוקצית עבורי", "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "שלח הודעות דחיפה כאשר נוצרת הודעה חדשה בשיחה המיועדת עבורי", "SLA_MISSED_FIRST_RESPONSE": "שלח התראות בדוא\"ל כאשר שיחה לא עומדת בהסכם תנאי השירות (SLA) של התגובה הראשונה", "SLA_MISSED_NEXT_RESPONSE": "שלח התראות בדוא\"ל כאשר שיחה לא עומדת ב-הסכם תנאי השירות (SLA) של התגובה הבאה", "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA" }, "NOTIFICATIONS": { "TITLE": "העדפות התראות", "TYPE_TITLE": "סוג התראה", "EMAIL": "אימייל", "PUSH": "Push notification", "TYPES": { "CONVERSATION_CREATED": "שיחה חדשה נוצרה", "CONVERSATION_ASSIGNED": "שיחה הוקצתה לך", "CONVERSATION_MENTION": "הוזכרת בשיחה", "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation", "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation", "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA", "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA", "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA" }, "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them" }, "API": { "UPDATE_SUCCESS": "העדפות ההתראות עודכנו בהצלחה", "UPDATE_ERROR": "אירעה שגיאה בעדכון ההעדפות, אנא נסה שנית" }, "PUSH_NOTIFICATIONS_SECTION": { "TITLE": "הודעות דחיפה (Push)", "NOTE": "עדכן כאן את העדפות קבלת הודעות הדחיפה שלך", "CONVERSATION_ASSIGNMENT": "שלח התראת פוש כאשר שיחה מוקצית עבורי", "CONVERSATION_CREATION": "שלח התראת פוש כאשר נפתחת שיחה חדשה", "CONVERSATION_MENTION": "שלח הודעות דחיפה כאשר אתה מוזכר בשיחה", "ASSIGNED_CONVERSATION_NEW_MESSAGE": "שלח התראת פוש כאשר יש הודעה חדשה בשיחה המוקצית עבורי", "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "שלח הודעות דחיפה כאשר נוצרת הודעה חדשה בשיחה המיועדת עבורי", "HAS_ENABLED_PUSH": "הודעות דחיפה בדפדפן זה הופעלו.", "REQUEST_PUSH": "אפשר הודעות דחיפה", "SLA_MISSED_FIRST_RESPONSE": "Send push notifications when a conversation misses first response SLA", "SLA_MISSED_NEXT_RESPONSE": "Send push notifications when a conversation misses next response SLA", "SLA_MISSED_RESOLUTION": "Send push notifications when a conversation misses resolution SLA" }, "PROFILE_IMAGE": { "LABEL": "תמונת פרופיל" }, "NAME": { "LABEL": "שמך המלא", "ERROR": "נא הכנס שם תקני", "PLACEHOLDER": "הכנס שם מלא בבקשה" }, "DISPLAY_NAME": { "LABEL": "שם תצוגה", "ERROR": "נא הכנס שם תצוגה תקני", "PLACEHOLDER": "נא הכנס שם תצוגה, שם זה יוצג בשיחות" }, "AVAILABILITY": { "LABEL": "זמינות", "STATUS": { "ONLINE": "מחובר", "BUSY": "עסוק", "OFFLINE": "לא מחובר" }, "SET_AVAILABILITY_SUCCESS": "זמינות הוגדרה בהצלחה", "SET_AVAILABILITY_ERROR": "לא ניתן להגדיר זמינות, אנא נסה שנית", "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user" }, "EMAIL": { "LABEL": "כתובת הדוא\"ל שלך", "ERROR": "נא הכנס כתובת דוא\"ל תקינה", "PLACEHOLDER": "נא הכנס את כתובת הדוא\"ל שלך, כתובת זו תוצג בשיחות" }, "CURRENT_PASSWORD": { "LABEL": "סיסמא נוכחית", "ERROR": "אנא הזן את הסיסמה הנוכחית", "PLACEHOLDER": "אנא הזן את הסיסמה הנוכחית" }, "PASSWORD": { "LABEL": "סיסמה חדשה", "ERROR": "אנא הזן סיסמה באורך 6 או יותר", "PLACEHOLDER": "אנא הזן סיסמה חדשה" }, "PASSWORD_CONFIRMATION": { "LABEL": "תאשר סיסמא חדשה", "ERROR": "אשר את הסיסמה צריכה להתאים לסיסמה", "PLACEHOLDER": "אנא הזן מחדש את הסיסמה החדשה שלך" } } }, "SIDEBAR_ITEMS": { "CHANGE_AVAILABILITY_STATUS": "שינוי", "CHANGE_ACCOUNTS": "Switch account", "SWITCH_ACCOUNT": "Switch account", "CONTACT_SUPPORT": "Contact support", "SELECTOR_SUBTITLE": "בחר חשבון מהרשימה הבאה", "PROFILE_SETTINGS": "Profile settings", "KEYBOARD_SHORTCUTS": "Keyboard shortcuts", "APPEARANCE": "Change appearance", "SUPER_ADMIN_CONSOLE": "SuperAdmin console", "DOCS": "Read documentation", "CHANGELOG": "Changelog", "LOGOUT": "Log out" }, "APP_GLOBAL": { "TRIAL_MESSAGE": "שנותרו ימי ניסיון.", "TRAIL_BUTTON": "קנה עכשיו", "DELETED_USER": "משתמש מחוק", "EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.", "RESEND_VERIFICATION_MAIL": "Resend verification email", "EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.", "ACCOUNT_SUSPENDED": { "TITLE": "חשבון מושעה", "MESSAGE": "החשבון שלך מושעה. אנא פנה לצוות התמיכה לקבלת מידע נוסף." } }, "COMPONENTS": { "CODE": { "BUTTON_TEXT": "עותק", "CODEPEN": "פתח ב-CodePen", "COPY_SUCCESSFUL": "הקוד הועתק ללוח בהצלחה" }, "SHOW_MORE_BLOCK": { "SHOW_MORE": "להראות יותר", "SHOW_LESS": "הראי פחות" }, "FILE_BUBBLE": { "DOWNLOAD": "הורד", "UPLOADING": "מעלה...", "INSTAGRAM_STORY_UNAVAILABLE": "הסיפור הזה כבר לא זמין." }, "LOCATION_BUBBLE": { "SEE_ON_MAP": "ראה במפה" }, "FORM_BUBBLE": { "SUBMIT": "שלח" }, "MEDIA": { "IMAGE_UNAVAILABLE": "This image is no longer available.", "LOADING_FAILED": "Loading failed" } }, "CONFIRM_EMAIL": "מאמת...", "SETTINGS": { "INBOXES": { "NEW_INBOX": "הוסף תיבת דואר נכנס" } }, "SIDEBAR": { "NO_ITEMS": "No items", "CURRENTLY_VIEWING_ACCOUNT": "צופה כרגע:", "SWITCH": "החלף", "INBOX_VIEW": "Inbox View", "CONVERSATIONS": "שיחות", "INBOX": "My Inbox", "ALL_CONVERSATIONS": "כל השיחות", "MENTIONED_CONVERSATIONS": "אִזְכּוּרים", "PARTICIPATING_CONVERSATIONS": "משתתף", "UNATTENDED_CONVERSATIONS": "ללא השגחה", "REPORTS": "דיווחים", "SETTINGS": "הגדרות", "CONTACTS": "איש קשר", "ACTIVE": "פעיל", "CAPTAIN": "Captain", "CAPTAIN_ASSISTANTS": "Assistants", "CAPTAIN_DOCUMENTS": "Documents", "CAPTAIN_RESPONSES": "FAQs", "CAPTAIN_TOOLS": "Tools", "HOME": "בית", "AGENTS": "סוכנים", "AGENT_BOTS": "בוטים", "AUDIT_LOGS": "Audit Logs", "INBOXES": "תיבות דואר נכנס", "NOTIFICATIONS": "התראות", "CANNED_RESPONSES": "תגובות מוכנות", "INTEGRATIONS": "אינטגרציות", "PROFILE_SETTINGS": "הגדרות פרופיל", "ACCOUNT_SETTINGS": "הגדרות חשבון", "APPLICATIONS": "יישומים", "LABELS": "תוויות", "CUSTOM_ATTRIBUTES": "מאפיינים בהתאמה אישית", "AUTOMATION": "אוטומציה", "MACROS": "מאקרו", "TEAMS": "צוותים", "BILLING": "חיוב", "CUSTOM_VIEWS_FOLDER": "תיקיות", "CUSTOM_VIEWS_SEGMENTS": "פלחים", "ALL_CONTACTS": "כל אנשי הקשר", "TAGGED_WITH": "מתוייג עם", "NEW_LABEL": "תווית חדשה", "NEW_TEAM": "קבוצה חדשה", "NEW_INBOX": "תיבת דואר נכנס חדשה", "REPORTS_CONVERSATION": "שיחות", "CSAT": "CSAT", "LIVE_CHAT": "Live Chat", "SMS": "SMS", "WHATSAPP": "WhatsApp", "CAMPAIGNS": "קמפיין", "ONGOING": "מתמשך", "ONE_OFF": "חד פעמי", "REPORTS_SLA": "SLA", "REPORTS_BOT": "בוט", "REPORTS_AGENT": "סוכנים", "REPORTS_LABEL": "תוויות", "REPORTS_INBOX": "תיבת הדואר הנכנס", "REPORTS_TEAM": "צוות", "AGENT_ASSIGNMENT": "Agent Assignment", "SET_AVAILABILITY_TITLE": "הגדר את עצמך בתור", "SET_YOUR_AVAILABILITY": "הגדר את הזמינות שלך", "SLA": "SLA", "CUSTOM_ROLES": "Custom Roles", "BETA": "בטא", "REPORTS_OVERVIEW": "סקירה כללית", "REAUTHORIZE": "Your inbox connection has expired, please reconnect\n to continue receiving and sending messages", "HELP_CENTER": { "TITLE": "Help Center", "ARTICLES": "Articles", "CATEGORIES": "קטגוריות", "LOCALES": "מקומיים", "SETTINGS": "הגדרות" }, "CHANNELS": "Channels", "SET_AUTO_OFFLINE": { "TEXT": "סמן באופן לא מקוון באופן אוטומטי", "INFO_TEXT": "תן למערכת לסמן אותך באופן אוטומטי במצב לא מקוון כשאתה לא משתמש באפליקציה או בלוח המחוונים.", "INFO_SHORT": "Automatically mark offline when you aren't using the app." }, "DOCS": "קרא מסמכים", "SECURITY": "Security" }, "BILLING_SETTINGS": { "TITLE": "חיוב", "DESCRIPTION": "Manage your subscription here, upgrade your plan and get more for your team.", "CURRENT_PLAN": { "TITLE": "תוכנית נוכחית", "PLAN_NOTE": "אתה רשום כעת לתוכנית **{plan}** עם רישיונות **{quantity}**", "SEAT_COUNT": "Number of seats", "RENEWS_ON": "Renews on" }, "VIEW_PRICING": "View Pricing", "MANAGE_SUBSCRIPTION": { "TITLE": "נהל את המנוי שלך", "DESCRIPTION": "הצג את החשבוניות הקודמות שלך, ערוך את פרטי החיוב שלך או בטל את המנוי שלך.", "BUTTON_TXT": "עבור לפורטל החיובים" }, "CAPTAIN": { "TITLE": "Captain", "DESCRIPTION": "Manage usage and credits for Captain AI.", "BUTTON_TXT": "Buy more credits", "DOCUMENTS": "Documents", "RESPONSES": "Responses", "UPGRADE": "Captain is not available on the free plan, upgrade now to get access to assistants, copilot and more." }, "CHAT_WITH_US": { "TITLE": "זקוק לעזרה?", "DESCRIPTION": "האם אתה נתקל בבעיות כלשהן בחיוב? אנחנו כאן כדי לעזור.", "BUTTON_TXT": "דבר איתנו" }, "NO_BILLING_USER": "חשבון החיוב שלך מוגדר. אנא רענן את הדף ונסה שוב." }, "SECURITY_SETTINGS": { "TITLE": "Security", "DESCRIPTION": "Manage your account security settings.", "LINK_TEXT": "Learn more about SAML SSO", "SAML": { "TITLE": "SAML SSO", "NOTE": "Configure SAML single sign-on for your account. Users will authenticate through your identity provider instead of using email/password.", "ACS_URL": { "LABEL": "ACS URL", "TOOLTIP": "Assertion Consumer Service URL - Configure this URL in your IdP as the destination for SAML responses" }, "SSO_URL": { "LABEL": "SSO URL", "HELP": "The URL where SAML authentication requests will be sent", "PLACEHOLDER": "https://your-idp.com/saml/sso" }, "CERTIFICATE": { "LABEL": "Signing certificate in PEM format", "HELP": "The public certificate from your identity provider used to verify SAML responses", "PLACEHOLDER": "-----BEGIN CERTIFICATE-----\nMIIC..." }, "FINGERPRINT": { "LABEL": "Fingerprint", "TOOLTIP": "SHA-1 fingerprint of the certificate - Use this to verify the certificate in your IdP configuration" }, "COPY_SUCCESS": "הקוד הועתק ללוח בהצלחה", "SP_ENTITY_ID": { "LABEL": "SP Entity ID", "HELP": "Unique identifier for this application as a service provider (auto-generated).", "TOOLTIP": "Unique identifier for Chatwoot as the Service Provider - Configure this in your IdP settings" }, "IDP_ENTITY_ID": { "LABEL": "Identity Provider Entity ID", "HELP": "Unique identifier for your identity provider (usually found in IdP configuration)", "PLACEHOLDER": "https://your-idp.com/saml" }, "UPDATE_BUTTON": "Update SAML Settings", "API": { "SUCCESS": "SAML settings updated successfully", "ERROR": "Failed to update SAML settings", "ERROR_LOADING": "Failed to load SAML settings", "DISABLED": "SAML settings disabled successfully" }, "VALIDATION": { "REQUIRED_FIELDS": "SSO URL, Identity Provider Entity ID, and Certificate are required fields", "SSO_URL_ERROR": "Please enter a valid SSO URL", "CERTIFICATE_ERROR": "Certificate is required", "IDP_ENTITY_ID_ERROR": "Identity Provider Entity ID is required" }, "ENTERPRISE_PAYWALL": { "AVAILABLE_ON": "The SAML SSO feature is only available in the Enterprise plans.", "UPGRADE_PROMPT": "Upgrade to an Enterprise plan to access SAML single sign-on and other advanced security features.", "ASK_ADMIN": "Please reach out to your administrator for the upgrade." }, "PAYWALL": { "TITLE": "Upgrade to enable SAML SSO", "AVAILABLE_ON": "The SAML SSO feature is only available in the Enterprise plans.", "UPGRADE_PROMPT": "Upgrade your plan to get access to SAML single sign-on and other advanced features.", "UPGRADE_NOW": "Upgrade now", "CANCEL_ANYTIME": "You can change or cancel your plan anytime" }, "ATTRIBUTE_MAPPING": { "TITLE": "SAML Attribute Setup", "DESCRIPTION": "The following attribute mappings must be configured in your identity provider" }, "INFO_SECTION": { "TITLE": "Service Provider Information", "TOOLTIP": "Copy these values and configure them in your Identity Provider to establish the SAML connection" } } }, "CREATE_ACCOUNT": { "NO_ACCOUNT_WARNING": "אה הו! לא הצלחנו למצוא חשבונות Chatwoot. נא ליצור חשבון חדש כדי להמשיך.", "NEW_ACCOUNT": "חשבון חדש", "SELECTOR_SUBTITLE": "צור חשבון חדש", "API": { "SUCCESS_MESSAGE": "החשבון נוצר בהצלחה", "EXIST_MESSAGE": "החשבון כבר קיים", "ERROR_MESSAGE": "לא ניתן להתחבר לשרת Woot, נסה שוב מאוחר יותר" }, "FORM": { "NAME": { "LABEL": "שם החברה", "PLACEHOLDER": "וויין אנטרפרייז" }, "SUBMIT": "שלח", "CANCEL": "ביטול" } }, "KEYBOARD_SHORTCUTS": { "TOGGLE_MODAL": "הצג את כל קיצורי הדרך", "TITLE": { "OPEN_CONVERSATION": "שיחה פתוחה", "RESOLVE_AND_NEXT": "פתור ועבור להבא", "NAVIGATE_DROPDOWN": "נווט בפריטים הנפתחים", "RESOLVE_CONVERSATION": "פתור שיחה", "GO_TO_CONVERSATION_DASHBOARD": "עבור ללוח המחוונים לשיחה", "ADD_ATTACHMENT": "הוסף קובץ מצורף", "GO_TO_CONTACTS_DASHBOARD": "עבור ללוח המחוונים של אנשי קשר", "TOGGLE_SIDEBAR": "החלפת סרגל צד", "GO_TO_REPORTS_SIDEBAR": "עבור לסרגל הצד של דוחות", "MOVE_TO_NEXT_TAB": "עבור ללשונית הבאה ברשימת השיחות", "GO_TO_SETTINGS": "לך להגדרות", "SWITCH_TO_PRIVATE_NOTE": "עבור להערה פרטית", "SWITCH_TO_REPLY": "עבור לתשובה", "TOGGLE_SNOOZE_DROPDOWN": "החלפת תפריט נודניק" } }, "ASSIGNMENT_POLICY": { "INDEX": { "HEADER": { "TITLE": "Agent assignment", "DESCRIPTION": "Define policies to effectively manage workload and route conversations based on the needs of inboxes and agents. Learn more here" }, "ASSIGNMENT_POLICY": { "TITLE": "Assignment policy", "DESCRIPTION": "Manage how conversations get assigned in inboxes.", "FEATURES": [ "Assign by conversations evenly or by available capacity", "Add fair distribution rules to avoid overloading any agent", "Add inboxes to a policy - one policy per inbox" ] }, "AGENT_CAPACITY_POLICY": { "TITLE": "Agent capacity policy", "DESCRIPTION": "Manage workload for agents.", "FEATURES": [ "Define maximum conversations per inbox", "Create exceptions based on labels and time", "Add agents to a policy - one policy per agent" ] } }, "AGENT_ASSIGNMENT_POLICY": { "INDEX": { "HEADER": { "TITLE": "Assignment policy", "CREATE_POLICY": "New policy" }, "CARD": { "ORDER": "Order", "PRIORITY": "Priority", "ACTIVE": "פעיל", "INACTIVE": "Inactive", "POPOVER": "Added inboxes", "EDIT": "ערוך" }, "NO_RECORDS_FOUND": "No assignment policies found" }, "CREATE": { "HEADER": { "TITLE": "Create assignment policy" }, "CREATE_BUTTON": "Create policy", "API": { "SUCCESS_MESSAGE": "Assignment policy created successfully", "ERROR_MESSAGE": "Failed to create assignment policy" } }, "EDIT": { "HEADER": { "TITLE": "Edit assignment policy" }, "EDIT_BUTTON": "Update policy", "CONFIRM_ADD_INBOX_DIALOG": { "TITLE": "Add inbox", "DESCRIPTION": "{inboxName} inbox is already linked to another policy. Are you sure you want to link it to this policy? It will be unlinked from the other policy.", "CONFIRM_BUTTON_LABEL": "Continue", "CANCEL_BUTTON_LABEL": "ביטול" }, "API": { "SUCCESS_MESSAGE": "Assignment policy updated successfully", "ERROR_MESSAGE": "Failed to update assignment policy" }, "INBOX_API": { "ADD": { "SUCCESS_MESSAGE": "Inbox added to policy successfully", "ERROR_MESSAGE": "Failed to add inbox to policy" }, "REMOVE": { "SUCCESS_MESSAGE": "Inbox removed from policy successfully", "ERROR_MESSAGE": "Failed to remove inbox from policy" } } }, "FORM": { "NAME": { "LABEL": "Policy name:", "PLACEHOLDER": "Enter policy name" }, "DESCRIPTION": { "LABEL": "תיאור:", "PLACEHOLDER": "Enter description" }, "STATUS": { "LABEL": "מצב:", "PLACEHOLDER": "Select status", "ACTIVE": "Policy is active", "INACTIVE": "Policy is inactive" }, "ASSIGNMENT_ORDER": { "LABEL": "Assignment order", "ROUND_ROBIN": { "LABEL": "Round robin", "DESCRIPTION": "Assign conversations evenly among agents." }, "BALANCED": { "LABEL": "Balanced", "DESCRIPTION": "Assign conversations based on available capacity." } }, "ASSIGNMENT_PRIORITY": { "LABEL": "Assignment priority", "EARLIEST_CREATED": { "LABEL": "Earliest created", "DESCRIPTION": "The conversation that was created first gets assigned first." }, "LONGEST_WAITING": { "LABEL": "Longest waiting", "DESCRIPTION": "The conversation waiting the longest gets assigned first." } }, "FAIR_DISTRIBUTION": { "LABEL": "Fair distribution policy", "DESCRIPTION": "Set the maximum number of conversations that can be assigned per agent within a time window to avoid overloading any one agent. This required field defaults to 100 conversations per hour.", "INPUT_MAX": "Assign max", "DURATION": "Conversations per agent in every" }, "INBOXES": { "LABEL": "Added inboxes", "DESCRIPTION": "Add inboxes for which this policy will be applicable.", "ADD_BUTTON": "Add inbox", "DROPDOWN": { "SEARCH_PLACEHOLDER": "Search and select inboxes to add", "ADD_BUTTON": "הוסף" }, "EMPTY_STATE": "No inboxes added to this policy, add an inbox to get started", "API": { "SUCCESS_MESSAGE": "Inbox successfully added to policy", "ERROR_MESSAGE": "Failed to add inbox to policy" } } }, "DELETE_POLICY": { "SUCCESS_MESSAGE": "Assignment policy deleted successfully", "ERROR_MESSAGE": "Failed to delete assignment policy" } }, "AGENT_CAPACITY_POLICY": { "INDEX": { "HEADER": { "TITLE": "Agent capacity", "CREATE_POLICY": "New policy" }, "CARD": { "POPOVER": "Added agents", "EDIT": "ערוך" }, "NO_RECORDS_FOUND": "No agent capacity policies found" }, "CREATE": { "HEADER": { "TITLE": "Create agent capacity policy" }, "CREATE_BUTTON": "Create policy", "API": { "SUCCESS_MESSAGE": "Agent capacity policy created successfully", "ERROR_MESSAGE": "Failed to create agent capacity policy" } }, "EDIT": { "HEADER": { "TITLE": "Edit agent capacity policy" }, "EDIT_BUTTON": "Update policy", "CONFIRM_ADD_AGENT_DIALOG": { "TITLE": "Add agent", "DESCRIPTION": "{agentName} is already linked to another policy. Are you sure you want to link it to this policy? It will be unlinked from the other policy.", "CONFIRM_BUTTON_LABEL": "Continue", "CANCEL_BUTTON_LABEL": "ביטול" }, "API": { "SUCCESS_MESSAGE": "Agent capacity policy updated successfully", "ERROR_MESSAGE": "Failed to update agent capacity policy" }, "AGENT_API": { "ADD": { "SUCCESS_MESSAGE": "Agent added to policy successfully", "ERROR_MESSAGE": "Failed to add agent to policy" }, "REMOVE": { "SUCCESS_MESSAGE": "Agent removed from policy successfully", "ERROR_MESSAGE": "Failed to remove agent from policy" } } }, "FORM": { "NAME": { "LABEL": "Policy name:", "PLACEHOLDER": "Enter policy name" }, "DESCRIPTION": { "LABEL": "תיאור:", "PLACEHOLDER": "Enter description" }, "INBOX_CAPACITY_LIMIT": { "LABEL": "Inbox capacity limits", "ADD_BUTTON": "Add inbox", "FIELD": { "SELECT_INBOX": "Select inbox", "MAX_CONVERSATIONS": "Max conversations", "SET_LIMIT": "Set limit" }, "EMPTY_STATE": "No inbox limit set" }, "EXCLUSION_RULES": { "LABEL": "Exclusion rules", "DESCRIPTION": "Conversations that satisfy the following conditions would not count towards agent capacity", "TAGS": { "LABEL": "Exclude conversations tagged with specific labels", "ADD_TAG": "add tag", "DROPDOWN": { "SEARCH_PLACEHOLDER": "Search and select tags to add" }, "EMPTY_STATE": "No tags added to this policy." }, "DURATION": { "LABEL": "Exclude conversations older than a specified duration", "PLACEHOLDER": "Set time" } }, "USERS": { "LABEL": "Assigned agents", "DESCRIPTION": "Add agents for which this policy will be applicable.", "ADD_BUTTON": "Add agent", "DROPDOWN": { "SEARCH_PLACEHOLDER": "Search and select agents to add", "ADD_BUTTON": "הוסף" }, "EMPTY_STATE": "No agents added", "API": { "SUCCESS_MESSAGE": "Agent successfully added to policy", "ERROR_MESSAGE": "Failed to add agent to policy" } } }, "DELETE_POLICY": { "SUCCESS_MESSAGE": "Agent capacity policy deleted successfully", "ERROR_MESSAGE": "Failed to delete agent capacity policy" } }, "DELETE_POLICY": { "TITLE": "Delete policy", "DESCRIPTION": "Are you sure you want to delete this policy? This action cannot be undone.", "CONFIRM_BUTTON_LABEL": "מחק", "CANCEL_BUTTON_LABEL": "ביטול" } } }