require 'rails_helper' RSpec.describe Integrations::Openai::ProcessorService do subject { described_class.new(hook: hook, event: event) } let(:account) { create(:account) } let(:hook) { create(:integrations_hook, :openai, account: account) } # Mock RubyLLM objects let(:mock_chat) { instance_double(RubyLLM::Chat) } let(:mock_context) { instance_double(RubyLLM::Context) } let(:mock_config) { OpenStruct.new } let(:mock_response) do instance_double( RubyLLM::Message, content: 'This is a reply from openai.', input_tokens: nil, output_tokens: nil ) end let(:mock_empty_response) do instance_double( RubyLLM::Message, content: '', input_tokens: nil, output_tokens: nil ) end let(:conversation) { create(:conversation, account: account) } before do allow(RubyLLM).to receive(:context).and_yield(mock_config).and_return(mock_context) allow(mock_context).to receive(:chat).and_return(mock_chat) allow(mock_chat).to receive(:with_instructions).and_return(mock_chat) allow(mock_chat).to receive(:add_message).and_return(mock_chat) allow(mock_chat).to receive(:ask).and_return(mock_response) end describe '#perform' do context 'when event name is label_suggestion with labels with < 3 messages' do let(:event) { { 'name' => 'label_suggestion', 'data' => { 'conversation_display_id' => conversation.display_id } } } it 'returns nil' do create(:label, account: account) create(:label, account: account) expect(subject.perform).to be_nil end end context 'when event name is label_suggestion with labels with >3 messages' do let(:event) { { 'name' => 'label_suggestion', 'data' => { 'conversation_display_id' => conversation.display_id } } } before do create(:message, account: account, conversation: conversation, message_type: :incoming, content: 'hello agent') create(:message, account: account, conversation: conversation, message_type: :outgoing, content: 'hello customer') create(:message, account: account, conversation: conversation, message_type: :incoming, content: 'hello agent 2') create(:message, account: account, conversation: conversation, message_type: :incoming, content: 'hello agent 3') create(:message, account: account, conversation: conversation, message_type: :incoming, content: 'hello agent 4') create(:label, account: account) create(:label, account: account) hook.settings['label_suggestion'] = 'true' end it 'returns the label suggestions' do result = subject.perform expect(result).to eq({ message: 'This is a reply from openai.' }) end it 'returns empty string if openai response is blank' do allow(mock_chat).to receive(:ask).and_return(mock_empty_response) result = subject.perform expect(result[:message]).to eq('') end end context 'when event name is label_suggestion with no labels' do let(:event) { { 'name' => 'label_suggestion', 'data' => { 'conversation_display_id' => conversation.display_id } } } it 'returns nil' do result = subject.perform expect(result).to be_nil end end context 'when event name is not one that can be processed' do let(:event) { { 'name' => 'unknown', 'data' => {} } } it 'returns nil' do expect(subject.perform).to be_nil end end context 'when hook is not enabled' do let(:event) { { 'name' => 'label_suggestion', 'data' => { 'conversation_display_id' => conversation.display_id } } } before do create(:message, account: account, conversation: conversation, message_type: :incoming, content: 'hello agent') create(:message, account: account, conversation: conversation, message_type: :outgoing, content: 'hello customer') create(:message, account: account, conversation: conversation, message_type: :incoming, content: 'hello agent 2') create(:message, account: account, conversation: conversation, message_type: :incoming, content: 'hello agent 3') create(:message, account: account, conversation: conversation, message_type: :incoming, content: 'hello agent 4') create(:label, account: account) create(:label, account: account) hook.settings['label_suggestion'] = nil end it 'returns nil' do expect(subject.perform).to be_nil end end end end