{ "SLA": { "HEADER": "SLA", "HEADER_BTN_TXT": "Add SLA", "LOADING": "Fetching SLAs", "SEARCH_404": "Neexistují žádné položky odpovídající tomuto dotazu", "SIDEBAR_TXT": "

SLA

Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.

These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!

", "LIST": { "404": "There are no SLAs available in this account.", "TITLE": "Manage SLA", "DESC": "SLAs: Friendly promises for great service!", "TABLE_HEADER": [ "Název", "Description", "FRT", "NRT", "RT", "Pracovní doba" ] }, "FORM": { "NAME": { "LABEL": "SLA Name", "PLACEHOLDER": "SLA Name", "REQUIRED_ERROR": "SLA name is required", "MINIMUM_LENGTH_ERROR": "Minimum length 2 is required", "VALID_ERROR": "Only Alphabets, Numbers, Hyphen and Underscore are allowed" }, "DESCRIPTION": { "LABEL": "Description", "PLACEHOLDER": "SLA for premium customers" }, "FIRST_RESPONSE_TIME": { "LABEL": "First Response Time(Seconds)", "PLACEHOLDER": "300 for 5 minutes" }, "NEXT_RESPONSE_TIME": { "LABEL": "Next Response Time(Seconds)", "PLACEHOLDER": "600 for 10 minutes" }, "RESOLUTION_TIME": { "LABEL": "Resolution Time(Seconds)", "PLACEHOLDER": "86400 for 1 day" }, "BUSINESS_HOURS": { "LABEL": "Pracovní doba", "PLACEHOLDER": "Only during business hours" }, "EDIT": "Upravit", "CREATE": "Create", "DELETE": "Vymazat", "CANCEL": "Zrušit" }, "ADD": { "TITLE": "Add SLA", "DESC": "SLAs: Friendly promises for great service!", "API": { "SUCCESS_MESSAGE": "SLA added successfully", "ERROR_MESSAGE": "Došlo k chybě, zkuste to prosím znovu" } }, "EDIT": { "TITLE": "Edit SLA", "API": { "SUCCESS_MESSAGE": "SLA updated successfully", "ERROR_MESSAGE": "Došlo k chybě, zkuste to prosím znovu" } } } }