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60 Commits

Author SHA1 Message Date
Tarush Nagpal
11a7414dc0 feat: Upgrade Dyte apis to v2 (#10706) 
# Pull Request Template

## Description

Dyte V1 API's are soon going to be deprecated, hence making sure we
update Chatwoot before that happens

Fixes #10704

## Type of change

Please delete options that are not relevant.

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

1. Open a new or existing conversation from the inbox
2. Press the video call icon on the message composer
3. Verify that the message dialog shows up with the join video call
button
4. Verify that clicking on join call does join the call

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] My changes generate no new warnings
- [ ] New and existing unit tests pass locally with my changes (Unable
to run this locally)

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2025-02-19 14:47:48 -08:00
Muhsin Keloth
031199f15a chore: Slack file upload changes (#10903) 
The Slack `files.upload` API endpoint is deprecated and will stop
functioning on March 11, 2025. In this PR, we have implemented the
changes for the [new file
upload](https://api.slack.com/messaging/files#uploading_files) method.
 2025-02-18 22:44:30 -08:00
Sojan Jose
12a82b6459 fix: avoid Slack file upload API for fallback messages (#10461) 
Skip calling the Slack file upload API for message types such as
fallback (e.g., Facebook and location messages) that lack actual file
data in attachments. This prevents unnecessary API calls and resolves a
Sentry error currently occurring in production.

fixes: https://github.com/chatwoot/chatwoot/issues/10460
 2024-11-26 12:56:40 +08:00
Sojan Jose
ab86f62fcc chore: Update GPT Model (#10111) 
Update the open AI model, as 3.5 is being deprecated. Provide as option to swap out models via environment variables.
 2024-09-16 09:41:20 +05:30
Muhsin Keloth
429d281501 fix: Handle OpenAI API errors (#9560) 2024-08-22 10:24:13 +05:30
Muhsin Keloth
023b3ad507 feat: Add APIs for linear integration (#9346) 2024-05-22 13:37:58 +05:30
Sojan Jose
5c9acfb4e9 chore: Handle duplicate Webhooks from slack (#9187) 
* chore: Handle duplicate Webhooks from slack

* chore: fixes

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-04-04 17:00:45 +05:30
Muhsin Keloth
6c8dacfa0d feat: Facebook delivery reports (#8136) 2023-11-20 12:22:45 +05:30
Muhsin Keloth
5f503b1a57 feat: Change slack bot and activity message appearance (#8349) 2023-11-16 12:59:52 +05:30
Pranav Raj S
653e0335c0 fix: Handle PermissionDeniedError for Dialogflow processor (#8252) 2023-10-30 13:24:03 -07:00
Muhsin Keloth
26e8877cd9 feat: Support link unfurling for all the channels within the same connected channel account. (#8033) 2023-10-08 17:55:03 +05:30
Muhsin Keloth
24fe3805d8 feat: Slack link unfurling (#7940) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-29 19:35:56 +05:30
Muhsin Keloth
0d41853b0b fix: OpenAI CE specs (#7710) 2023-08-21 12:54:35 +07:00
Sojan Jose
178bc80b25 fix: Update email alerts for Slack integration (#7739) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-08-17 11:46:37 -07:00
Muhsin Keloth
cfe86d9c06 fix: Create new slack thread if the thread identifier changes (#7702) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-08-11 14:19:49 +05:30
Muhsin Keloth
c1c3a62412 fix: Improve reply prompt (#7588) 
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
 2023-08-09 10:25:37 +05:30
Muhsin Keloth
91c1061214 feat: Add more AI options (#7502) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-07-16 12:25:16 -07:00
Muhsin Keloth
19ff738211 feat: Add more options for AI reply suggestions (#7493) 2023-07-13 10:26:25 +05:30
Pranav Raj S
21691f2407 fix: Update breaking specs on sentiment and open AI integration (#7513) 2023-07-12 14:43:11 -07:00
Pranav Raj S
09f46aa912 chore: Update onMessage event to include conversation id (#7497) 2023-07-10 15:04:31 -07:00
Shivam Mishra
a940f4c1d2 feat: Allow label suggestions with OpenAI APIs (#7428) 2023-07-10 14:40:54 +05:30
Sojan Jose
7ab7bac6bf chore: Enable the new Rubocop rules (#7122) 
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
 2023-05-19 14:37:10 +05:30
steffenhaak
132cf802d5 fix: Open AI Integration should respond in conversation language (#7092) 
Appended "Reply in the user's language." to obtain the answer in the user's language.
Fixes: https://linear.app/chatwoot/issue/CW-1735/chore-use-account-language-for-the-prompts


Co-authored-by: Sojan <sojan@pepalo.com>
 2023-05-18 18:50:48 +05:30
Sojan Jose
022383d942 chore: Upgrade to Rails 7 (#6719) 
fixes: #6736
 2023-05-06 10:44:52 +05:30
Sojan Jose
02c467b6db chore: GPT Reply suggestion & summarize endpoints (#7011) 
Adds additional endpoints for OpenAI integration which will allow
- Reply Suggestions
- Summarization

ref: #6436
fixes: https://linear.app/chatwoot/issue/CW-1596/backend-for-generating-conversation-summary
 2023-04-28 19:57:25 +05:30
Muhsin Keloth
92fa9c4fdc feat: Ability to improve drafts in the editor using GPT integration (#6957) 
ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration

---------

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-04-24 23:52:23 +05:30
Tejaswini Chile
6a0ca35de4 Feat: detect language of the message content (#6660) 2023-04-04 08:57:27 +05:30
Pranav Raj S
ebc144683a chore: Update conversation thread rendering in Slack (#6812) 2023-04-02 22:26:08 -07:00
Tejaswini Chile
21da03fe5b Fix: Consider bot message on slack integration (#6793) 2023-03-31 18:56:51 +05:30
Tejaswini Chile
d8604107aa fix: Add link to conversation in slack message (#6768) 2023-03-30 13:03:19 +05:30
Tejaswini Chile
fdb067a352 fix: mentions are not rendered properly in slack (#6762) 2023-03-28 13:40:16 +05:30
Tejaswini Chile
f2684545d9 fix: Handle dialogflow hook without setting and credentials (#6638) 2023-03-09 20:11:08 +05:30
Tejaswini Chile
a4fc0eef4b fix: Exception tracking for dialogflow bot service (#6593) 2023-03-02 21:33:07 +05:30
Pranav Raj S
d672aa357b chore: Add subject to the slack message (#6404) 2023-02-06 12:42:06 -08:00
Pranav Raj S
cbfbe6dbad feat: Add backend APIs for Dyte integration (#6197) 
- The backend changes required for Dyte Integration.
 2023-01-09 12:37:18 +05:30
Pranav Raj S
38587b3aa1 fix: Update Slack integration to fix message delivery issues (#6093) 2022-12-17 16:41:11 -08:00
Yemin Sajid
7f48cffeb3 feat: Support case insensitive tags for Slack note prefix (#5123) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-07-28 09:57:39 +05:30
Sojan Jose
4187428729 chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Pranav Raj S
b7606e4dd2 feat: Add native support for CSML in agent_bot API (#4913) 2022-06-23 19:17:46 +05:30
Tejaswini Chile
f64cf85ab2 Fix: sentry issue for slack incoming files check (#4656) 
Interpreter error for nil. any? added nil. present?

Fixes: https://sentry.io/share/issue/48c10d26490f4bdaab78c82244fcea98/
 2022-05-09 23:54:45 +05:30
Tejaswini Chile
0eeab8c56c Fix: slack repeated callback event message for attached files (#4610) 2022-05-09 19:18:30 +05:30
Sojan Jose
eb0da2026f chore: Bundle update (#4038) 
- address the nokogiri security issues
 2022-02-22 16:06:04 +05:30
Pranav Raj S
8dcb4a5ed4 chore: Add resolve action in Dialogflow Integration (#3900) 2022-02-03 12:05:39 +05:30
Muhsin Keloth
cf5f6d5a74 feat: enable Dialogflow integration all inboxes except email (#3285) 
Fixes #2461

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2021-11-12 17:53:03 +05:30
Sojan Jose
a4c87f2052 chore: Handle attachments in Whatsapp Channel (#3299) 
send and receive attachments in 360Dialog WhatsApp channels
 2021-11-11 13:03:48 +05:30
Sojan Jose
e669f6766f chore: Fix Dialogflow issue (#3210) 2021-10-14 13:17:09 +05:30
Tejaswini Chile
b1b0268705 feat: Support sending and receiving attachments in Slack Integration (#3022) 
- Process incoming slack attachments
- Send attachments from chatwoot to slack
 2021-09-18 00:49:01 +05:30
Sojan Jose
a7ca55c080 chore: Change the conversation bot status to pending (#2677) 
fixes: #2649
 2021-07-21 22:02:43 +05:30
Pranav Raj S
5726447e47 fix: Unescape Slack incoming messages (#2604) 2021-07-09 17:45:02 +05:30
Pranav Raj S
0d02142925 feat: Support messages along with the actions in Dialogflow response (#2579) 2021-07-07 10:04:48 +05:30