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111 Commits

Author SHA1 Message Date
Tarush Nagpal
11a7414dc0 feat: Upgrade Dyte apis to v2 (#10706) 
# Pull Request Template

## Description

Dyte V1 API's are soon going to be deprecated, hence making sure we
update Chatwoot before that happens

Fixes #10704

## Type of change

Please delete options that are not relevant.

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

1. Open a new or existing conversation from the inbox
2. Press the video call icon on the message composer
3. Verify that the message dialog shows up with the join video call
button
4. Verify that clicking on join call does join the call

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] My changes generate no new warnings
- [ ] New and existing unit tests pass locally with my changes (Unable
to run this locally)

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2025-02-19 14:47:48 -08:00
Muhsin Keloth
031199f15a chore: Slack file upload changes (#10903) 
The Slack `files.upload` API endpoint is deprecated and will stop
functioning on March 11, 2025. In this PR, we have implemented the
changes for the [new file
upload](https://api.slack.com/messaging/files#uploading_files) method.
 2025-02-18 22:44:30 -08:00
Sivin Varghese
932244a1ec feat: Add support for Arcade videos on articles (#10585) 
Fixes
https://linear.app/chatwoot/issue/CW-3779/add-support-for-arcade-videos-on-articles-loom-alternative

**Loom video**

https://www.loom.com/share/917bdecb4eaf4d3f9782b4fa84ee4bd4?sid=d11f0d71-0cf5-424a-9268-9d9fb3797ee2


Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-12-17 17:17:42 +05:30
Sojan Jose
12a82b6459 fix: avoid Slack file upload API for fallback messages (#10461) 
Skip calling the Slack file upload API for message types such as
fallback (e.g., Facebook and location messages) that lack actual file
data in attachments. This prevents unnecessary API calls and resolves a
Sentry error currently occurring in production.

fixes: https://github.com/chatwoot/chatwoot/issues/10460
 2024-11-26 12:56:40 +08:00
Sojan Jose
4a7a0427e9 feat: Provision captain accounts automatically (#10168) 
- Provision accounts on Chatwoot cloud automatically if the feature is enabled
 2024-09-26 19:21:29 -07:00
Sojan Jose
ab86f62fcc chore: Update GPT Model (#10111) 
Update the open AI model, as 3.5 is being deprecated. Provide as option to swap out models via environment variables.
 2024-09-16 09:41:20 +05:30
Muhsin Keloth
429d281501 fix: Handle OpenAI API errors (#9560) 2024-08-22 10:24:13 +05:30
Muhsin Keloth
a55fffab3a chore: Linear integration fixes (#9538) 2024-05-29 11:28:13 +05:30
Sivin Varghese
7c5e67bf28 feat: Adds backend support for rendering tables in articles (#9526) 2024-05-24 08:44:01 +05:30
Muhsin Keloth
023b3ad507 feat: Add APIs for linear integration (#9346) 2024-05-22 13:37:58 +05:30
Sojan Jose
a2d0e60a88 fix: Get online status from db when not present in cache [CW-3233] (#9477) 
Previously, we returned the static value 'online' when the status was
not present in the Redis cache. This PR changes it to fall back to the
DB value and updates the cache in such cases.

fixes:
https://linear.app/chatwoot/issue/CW-3233/write-a-back-up-for-online-status-in-case-if-redis-keys-are-not
 2024-05-15 21:23:19 -07:00
Muhsin Keloth
d7e928df26 feat: Add loom video embed support for help center articles (#9288) 
* feat: Add loom support for helpcenter articles

* fix: responsiveness

* fix: style issues

* fix: review comments

* Update custom_markdown_renderer.rb
 2024-04-24 11:44:10 +05:30
Sojan Jose
5c9acfb4e9 chore: Handle duplicate Webhooks from slack (#9187) 
* chore: Handle duplicate Webhooks from slack

* chore: fixes

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-04-04 17:00:45 +05:30
Sojan Jose
35c26367da chore: Unset Redis config after spec (#8685) 
The sentinel configuration set in this specification seems to be affecting other specifications. So, let's ensure that the memoised config variable gets unset after execution of the spec.
 2024-01-10 15:32:48 -08:00
Nithin David Thomas
f002870c6a feat: Super admin design improvements (#8517) 
- Revamp the super admin design
- Introduce a new settings page for support and billing settings
- Move the access tokens into users, agent bots and platform app show pages


Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-12-08 19:40:35 -08:00
Muhsin Keloth
6c8dacfa0d feat: Facebook delivery reports (#8136) 2023-11-20 12:22:45 +05:30
Muhsin Keloth
5f503b1a57 feat: Change slack bot and activity message appearance (#8349) 2023-11-16 12:59:52 +05:30
Sivin Varghese
950f085e80 feat: Updated the design of the category page (#8165) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-11-08 18:03:16 -08:00
Muhsin Keloth
b4d20689b7 feat: Mark the messages as failed if the API channel webhooks fail for any reason. (#8277) 2023-11-04 12:26:28 +05:30
Shivam Mishra
36b6c0cb9c feat: support image height in markdown rendering of messages (#8177) 
- This PR adds BaseMarkdownRenderer, it takes all the required attributes from the image node, parses the cw_image_height query and renders it.
 2023-11-02 13:51:54 -07:00
Pranav Raj S
653e0335c0 fix: Handle PermissionDeniedError for Dialogflow processor (#8252) 2023-10-30 13:24:03 -07:00
Muhsin Keloth
26e8877cd9 feat: Support link unfurling for all the channels within the same connected channel account. (#8033) 2023-10-08 17:55:03 +05:30
Muhsin Keloth
24fe3805d8 feat: Slack link unfurling (#7940) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-29 19:35:56 +05:30
Nithin David Thomas
53dc38e650 fix: Renders youtube and vimeo links within blank lines as embeds (#7422) 
Within the article we are now rendering every link for youtube and vimeo as embeds. This isn't a good solution, as users might need to have plain links as well. This fix will render only links within two blank lines as embeds.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-09-21 00:16:03 -07:00
Shivam Mishra
26ef21a243 feat: locking and retry in FB message parsing (#7701) 2023-08-23 09:48:17 +07:00
Muhsin Keloth
0d41853b0b fix: OpenAI CE specs (#7710) 2023-08-21 12:54:35 +07:00
Sojan Jose
178bc80b25 fix: Update email alerts for Slack integration (#7739) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-08-17 11:46:37 -07:00
Muhsin Keloth
cfe86d9c06 fix: Create new slack thread if the thread identifier changes (#7702) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-08-11 14:19:49 +05:30
Muhsin Keloth
c1c3a62412 fix: Improve reply prompt (#7588) 
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
 2023-08-09 10:25:37 +05:30
Muhsin Keloth
91c1061214 feat: Add more AI options (#7502) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-07-16 12:25:16 -07:00
Muhsin Keloth
19ff738211 feat: Add more options for AI reply suggestions (#7493) 2023-07-13 10:26:25 +05:30
Pranav Raj S
21691f2407 fix: Update breaking specs on sentiment and open AI integration (#7513) 2023-07-12 14:43:11 -07:00
Pranav Raj S
09f46aa912 chore: Update onMessage event to include conversation id (#7497) 2023-07-10 15:04:31 -07:00
Shivam Mishra
a940f4c1d2 feat: Allow label suggestions with OpenAI APIs (#7428) 2023-07-10 14:40:54 +05:30
Pranav Raj S
022f4f899f Revert "feat: Support Azure single-tenant application using the Graph… (#7436) 2023-06-29 16:50:18 -07:00
Tejaswini Chile
d05c953eef feat: Support Azure single-tenant application using the Graph API (#6728) (#6878) 2023-06-28 08:13:08 +05:30
Nithin David Thomas
e6a49b5800 feat: Shows Youtube and Vimeo links as embeds [cw-1393] (#7330) 
This change will render the youbtube, vimeo and .mp4 urls as embedded in the article page in the help centre.

Fixes: https://linear.app/chatwoot/issue/CW-1393/help-center-support-video-upload-in-articles

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-06-21 20:28:28 +05:30
Nithin David Thomas
d2aa19579e feat: Adds support for superscript in help center articles (#7279) 
- Adds support for superscript when rendering article markdown
- Chatwoot Markdown Render to render markdown everywhere

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-06-14 15:39:00 +05:30
Sojan Jose
7ab7bac6bf chore: Enable the new Rubocop rules (#7122) 
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
 2023-05-19 14:37:10 +05:30
steffenhaak
132cf802d5 fix: Open AI Integration should respond in conversation language (#7092) 
Appended "Reply in the user's language." to obtain the answer in the user's language.
Fixes: https://linear.app/chatwoot/issue/CW-1735/chore-use-account-language-for-the-prompts


Co-authored-by: Sojan <sojan@pepalo.com>
 2023-05-18 18:50:48 +05:30
Sojan Jose
022383d942 chore: Upgrade to Rails 7 (#6719) 
fixes: #6736
 2023-05-06 10:44:52 +05:30
Sojan Jose
02c467b6db chore: GPT Reply suggestion & summarize endpoints (#7011) 
Adds additional endpoints for OpenAI integration which will allow
- Reply Suggestions
- Summarization

ref: #6436
fixes: https://linear.app/chatwoot/issue/CW-1596/backend-for-generating-conversation-summary
 2023-04-28 19:57:25 +05:30
Muhsin Keloth
92fa9c4fdc feat: Ability to improve drafts in the editor using GPT integration (#6957) 
ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration

---------

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-04-24 23:52:23 +05:30
Tejaswini Chile
6a0ca35de4 Feat: detect language of the message content (#6660) 2023-04-04 08:57:27 +05:30
Pranav Raj S
ebc144683a chore: Update conversation thread rendering in Slack (#6812) 2023-04-02 22:26:08 -07:00
Tejaswini Chile
21da03fe5b Fix: Consider bot message on slack integration (#6793) 2023-03-31 18:56:51 +05:30
Tejaswini Chile
d8604107aa fix: Add link to conversation in slack message (#6768) 2023-03-30 13:03:19 +05:30
Tejaswini Chile
fdb067a352 fix: mentions are not rendered properly in slack (#6762) 2023-03-28 13:40:16 +05:30
Tejaswini Chile
f2684545d9 fix: Handle dialogflow hook without setting and credentials (#6638) 2023-03-09 20:11:08 +05:30
Tejaswini Chile
a4fc0eef4b fix: Exception tracking for dialogflow bot service (#6593) 2023-03-02 21:33:07 +05:30