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52 Commits

Author SHA1 Message Date
Muhsin Keloth
031199f15a chore: Slack file upload changes (#10903) 
The Slack `files.upload` API endpoint is deprecated and will stop
functioning on March 11, 2025. In this PR, we have implemented the
changes for the [new file
upload](https://api.slack.com/messaging/files#uploading_files) method.
 2025-02-18 22:44:30 -08:00
Sojan Jose
12a82b6459 fix: avoid Slack file upload API for fallback messages (#10461) 
Skip calling the Slack file upload API for message types such as
fallback (e.g., Facebook and location messages) that lack actual file
data in attachments. This prevents unnecessary API calls and resolves a
Sentry error currently occurring in production.

fixes: https://github.com/chatwoot/chatwoot/issues/10460
 2024-11-26 12:56:40 +08:00
Shivam Mishra
64283b35a5 refactor: Use processed message content for slack (#9349) 2024-05-06 16:31:20 +05:30
Sojan Jose
5c9acfb4e9 chore: Handle duplicate Webhooks from slack (#9187) 
* chore: Handle duplicate Webhooks from slack

* chore: fixes

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-04-04 17:00:45 +05:30
Shivam Mishra
c031cb19d2 fix: downcase email before finding (#8921) 
* fix: downcase email when finding

* feat: add `from_email` class

* refactor: use `from_email`

* feat: add rule to disallow find_by email directly

* chore:  remove redundant test

Since the previous imlpmentation didn't do a case-insentive search, a new user would be created, and the error would be raised at the DB layer. With the new changes, this test case is redundant

* refactor: use from_email
 2024-02-21 18:51:00 +05:30
Muhsin Keloth
64138ef220 chore: Rescue Slack::Web::Api::Errors::NotInChannel error (#8670) 
The primary cause of this issue is when Chatwoot sends a message to a channel that has either been deleted or is unauthorized. So, we will prompt reauthorization when this error occurs.

Fixes https://linear.app/chatwoot/issue/CW-2930/slackwebapierrorsnotinchannel-not-in-channel
 2024-01-09 14:30:17 -08:00
Muhsin Keloth
5f503b1a57 feat: Change slack bot and activity message appearance (#8349) 2023-11-16 12:59:52 +05:30
Muhsin Keloth
7438f3b157 fix: Rescue slack ChannelNotFound error (#8196) 2023-10-25 13:53:30 +05:30
Muhsin Keloth
26e8877cd9 feat: Support link unfurling for all the channels within the same connected channel account. (#8033) 2023-10-08 17:55:03 +05:30
Muhsin Keloth
24fe3805d8 feat: Slack link unfurling (#7940) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-29 19:35:56 +05:30
Muhsin Keloth
cbbe939662 fix: Set avatar for users(agent/contact) in slack channels (#7960) 2023-09-26 09:38:14 +05:30
Muhsin Keloth
0dd5104acb chore: Move slack message concern to the helper (#7912) 2023-09-19 11:09:23 +05:30
Muhsin Keloth
4fa299ff15 chore: Disable archived channels from the slack integration (#7904) 2023-09-12 22:21:50 +05:30
Muhsin Keloth
ce4cfee8bd fix: Attachment sent from slack doesn't reach to chatwoot (#7852) 2023-09-05 17:23:58 +05:30
Pranav Raj S
3dd3b7b3aa fix: Rescue InvalidAuth and mark integration as inactive (#7797) 2023-08-24 17:02:24 +05:30
Sojan Jose
178bc80b25 fix: Update email alerts for Slack integration (#7739) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-08-17 11:46:37 -07:00
Muhsin Keloth
cfe86d9c06 fix: Create new slack thread if the thread identifier changes (#7702) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-08-11 14:19:49 +05:30
Pranav Raj S
04287a0924 fix: Rename channel_list to channels to avoid "no implicit conversion of nil" exception (#7700) 2023-08-09 16:11:51 -07:00
Pranav Raj S
9ddd428935 feat: Update the slack integration-flow to allow users to select the channel (#7637) 2023-07-28 14:50:30 -07:00
Tejaswini Chile
44f73e044a slack with template message link (#6811) 2023-04-03 11:32:37 +05:30
Pranav Raj S
ebc144683a chore: Update conversation thread rendering in Slack (#6812) 2023-04-02 22:26:08 -07:00
Tejaswini Chile
21da03fe5b Fix: Consider bot message on slack integration (#6793) 2023-03-31 18:56:51 +05:30
Tejaswini Chile
d8604107aa fix: Add link to conversation in slack message (#6768) 2023-03-30 13:03:19 +05:30
Tejaswini Chile
fdb067a352 fix: mentions are not rendered properly in slack (#6762) 2023-03-28 13:40:16 +05:30
Pranav Raj S
d672aa357b chore: Add subject to the slack message (#6404) 2023-02-06 12:42:06 -08:00
Pranav Raj S
38587b3aa1 fix: Update Slack integration to fix message delivery issues (#6093) 2022-12-17 16:41:11 -08:00
Jordan Brough
59b31615ed chore: Use "create!" and "save!" bang methods when not checking the result (#5358) 
* Use "create!" when not checking for errors on the result
* Use "save!" when not checking the result
 2022-09-13 17:40:06 +05:30
Yemin Sajid
7f48cffeb3 feat: Support case insensitive tags for Slack note prefix (#5123) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-07-28 09:57:39 +05:30
Sojan Jose
4187428729 chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Tejaswini Chile
f64cf85ab2 Fix: sentry issue for slack incoming files check (#4656) 
Interpreter error for nil. any? added nil. present?

Fixes: https://sentry.io/share/issue/48c10d26490f4bdaab78c82244fcea98/
 2022-05-09 23:54:45 +05:30
Tejaswini Chile
0eeab8c56c Fix: slack repeated callback event message for attached files (#4610) 2022-05-09 19:18:30 +05:30
Sojan Jose
c9a8796a36 chore: Sentry Issue fixes (#4618) 
Address the following sentry issues

fixes: #4616, #4617
 2022-05-05 00:31:11 +05:30
Tejaswini Chile
cb38ec3267 chore: Allow Facebook channel to receive standby messages (#4511) 2022-04-28 01:14:03 +05:30
Sojan Jose
2c73df4292 Chore: Provide fixed attachment URLs for Channels (#4507) 
Prior to this change, The attachment URL sent from Chatwoot to 3rd party integrations like Whatsapp and Facebook
involved a 301 redirect before the original content is served. This causes intermittent breakages for the sent attachments.

fixes: #3632
ref: https://blog.saeloun.com/2021/09/14/rails-7-adds-expiring-urls-to-active-storage.html
 2022-04-20 22:42:13 +05:30
Vishnu Narayanan
8155024b6a feat: fix logging levels (#4314) 
https://ruby-doc.org/stdlib-2.7.0/libdoc/logger/rdoc/Logger.html

Fixes https://github.com/chatwoot/chatwoot/issues/4313
 2022-03-28 18:14:30 +05:30
Tejaswini Chile
000c7603d6 feat/3247 Escape html tags from the slack messages (#3306) 2021-11-01 12:08:10 +05:30
Tejaswini Chile
b1b0268705 feat: Support sending and receiving attachments in Slack Integration (#3022) 
- Process incoming slack attachments
- Send attachments from chatwoot to slack
 2021-09-18 00:49:01 +05:30
Sojan Jose
a14f4ede87 chore: Sidebar icons for new inboxes (#3016) 
- Sidebar icons for line and telegram inboxes
- Sentry fix for contact IP lookup job
 2021-09-15 18:12:56 +05:30
Pranav Raj S
5726447e47 fix: Unescape Slack incoming messages (#2604) 2021-07-09 17:45:02 +05:30
Sojan Jose
d5215fea93 feat: APIs for Integration Hooks (#2250) 
- Introduces JSON Schema validations via JSONSchemer
- Add CRUD APIs for integration hooks
 2021-05-17 10:32:59 +05:30
Muyi
da94e65d20 fixed slack channel builder so that the channel list can have more th… (#1725) 
fixed slack channel builder so that the channel list can have more than 100 elements

Co-authored-by: xinruiyang <xinruiyang@deepmap.ai>
 2021-02-10 20:22:06 +05:30
Pranav Raj S
88c4b63eec chore: Add slack external_source_id for outgoing messages (#1503) 2020-12-10 22:53:49 +05:30
Sojan Jose
eb2ded6f65 feat: Agent & Inbox Report APIs (#1391) 2020-11-16 19:41:52 +05:30
Pranav Raj S
2babfd6148 fix: Add a check for thread_ts (#1389) 
- If no thread timestamp is available, ignore the message
- Add specs to cover the case
 2020-11-09 22:01:57 +05:30
Abhishek
ff96d43953 feat: notify on slack disconnect (#1323) 2020-10-28 00:22:57 +05:30
Sojan Jose
afc062537c chore: Fix integration hooks destroy method (#1224) 2020-09-12 23:09:55 +05:30
Pranav Raj S
d18c8fc08a chore: Add message_echo listener for Facebook (#1192) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2020-09-04 19:13:47 +05:30
Sojan Jose
85ae6d92b9 feat: Enable Slack Integration in all channels (#1175) 2020-08-29 01:39:41 +05:30
Sojan Jose
cc02611007 Chore: Convert Message Sender to polymorphic (#740) 
Fixes #680
 2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e Chore: Routine Bugfixes and enhancements (#979) 
- Fix slack scopes
- Docs for authentication
Fixes: #704 , #973
 2020-06-25 23:35:16 +05:30