This PR introduces internal feature flags for testing purposes. These
flags will not be displayed on regular instances to prevent customer
confusion.
Additionally, a new feature flag, `contact_chatwoot_support_team`, has
been added for Chatwoot Cloud. This flag disables contact support for
third-party onboarded accounts, as support will be handled by the
original affiliate team.
Co-authored-by: Pranav <pranav@chatwoot.com>
Added a command to sync files in the locale/*/ folder. Run `pnpm
sync:i18n` would copy index.js in `dashboard/locale/en` to every other
folder `dashboard/locale/*/`
---------
Co-authored-by: Pranav <pranavrajs@gmail.com>
This PR updates the report pages for agents, inboxes, and teams by
replacing charts with aggregate values (under a feature flag). Users can
click on any item to view more details if needed. Most users seem to
prefer aggregate values, so this change will likely stay.
The PR also includes a few fixes:
- The summary reports now use the same logic for both the front-end and
CSV exports.
- Fixed an issue where a single quote was being added to values with
hyphens in CSV files. Now, ‘n/a’ is used when no value is available.
- Fixed a bug where the average value was calculated incorrectly when
multiple accounts were present.
These changes should make reports easier to use and more consistent.
### Agents:
<img width="1438" alt="Screenshot 2025-01-26 at 10 47 18 AM"
src="https://github.com/user-attachments/assets/bf2fcebc-6207-4701-9703-5c2110b7b8a0"
/>
### Inboxes
<img width="1438" alt="Screenshot 2025-01-26 at 10 47 10 AM"
src="https://github.com/user-attachments/assets/b83e1cf2-fd14-4e8e-8dcd-9033404a9f22"
/>
### Teams:
<img width="1436" alt="Screenshot 2025-01-26 at 10 47 01 AM"
src="https://github.com/user-attachments/assets/96b1ce07-f557-42ca-8143-546a111d6458"
/>
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
- Fixed Firecrawl webhook payloads to ensure proper data handling and
delivery.
- Removed unused Robin AI code to improve codebase cleanliness and
maintainability.
- Implement authentication for the Firecrawl endpoint to improve
security. A key is generated to secure the webhook URLs from FireCrawl.
---------
Co-authored-by: Pranav <pranavrajs@gmail.com>
This pull request introduces several changes to implement and manage
usage limits for the Captain AI service. The key changes include adding
configuration for plan limits, updating error messages, modifying
controllers and models to handle usage limits, and updating tests to
ensure the new functionality works correctly.
## Implementation Checklist
- [x] Ability to configure captain limits per check
- [x] Update response for `usage_limits` to include captain limits
- [x] Methods to increment or reset captain responses limits in the
`limits` column for the `Account` model
- [x] Check documents limit using a count query
- [x] Ensure Captain hand-off if a limit is reached
- [x] Ensure limits are enforced for Copilot Chat
- [x] Ensure limits are reset when stripe webhook comes in
- [x] Increment usage for FAQ generation and Contact notes
- [x] Ensure documents limit is enforced
These changes ensure that the Captain AI service operates within the defined usage limits for different subscription plans, providing appropriate error messages and handling when limits are exceeded.
Migration Guide: https://chwt.app/v4/migration
This PR imports all the work related to Captain into the EE codebase. Captain represents the AI-based features in Chatwoot and includes the following key components:
- Assistant: An assistant has a persona, the product it would be trained on. At the moment, the data at which it is trained is from websites. Future integrations on Notion documents, PDF etc. This PR enables connecting an assistant to an inbox. The assistant would run the conversation every time before transferring it to an agent.
- Copilot for Agents: When an agent is supporting a customer, we will be able to offer additional help to lookup some data or fetch information from integrations etc via copilot.
- Conversation FAQ generator: When a conversation is resolved, the Captain integration would identify questions which were not in the knowledge base.
- CRM memory: Learns from the conversations and identifies important information about the contact.
---------
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
- Throttle reports API requests at the account level
- Throttle reports API requests at the user level for dashboard users as
well as API users
Co-authored-by: Sojan Jose <sojan@pepalo.com>
The Inbox Overview section is being updated to offer a more detailed
report, showing an overall view of the account grouped by inboxes. To
view detailed reports and access specific graphs for individual inboxes,
click on the inbox name to navigate to its dedicated report page.
---------
Co-authored-by: Sojan Jose <sojan@pepalo.com>
- add judoscaler gem to allow judoscale use in heroku environments
- This will allow auto scaling for both web and worker dynos across both
standard-1x/2x and performance dynos
- This will scaling in response to queue time rather than response
time(heroku default)
- This also allows you to scale multiple dynos in and out at once,
rather than scaling them one at a time, as is the default.
Ref
----
1. https://judoscale.com/
2. https://devcenter.heroku.com/articles/judoscale
40 % of Chatwoot's current log volume is from state transition logs generated by `rack-timeout`, which are logged at the `INFO` level. This PR reduce the noise in logs and set RACK::TIMEOUT to log at `error` level
This PR has the initial version of the new sidebar targeted for the next major redesign of the app. This PR includes the following changes
- Components in the `layouts-next` and `base-next` directories in `dashboard/components`
- Two generic components `Avatar` and `Icon`
- `SidebarGroup` component to manage expandable sidebar groups with nested navigation items. This includes handling active states, transitions, and permissions.
- `SidebarGroupHeader` component to display the header of each navigation group with optional icons and active state indication.
- `SidebarGroupLeaf` component for individual navigation items within a group, supporting icons and active state.
- `SidebarGroupSeparator` component to visually separate nested navigation items. (They look a lot like header)
- `SidebarGroupEmptyLeaf` component to render empty state of any navigation groups.
----
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
The current task for loading `GeoLite2-City.mmdb` doesn't work for all build types. This PR addresses this and move the task to initializer to ensure consistency across environments.
---------
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Sojan Jose <sojan.official@gmail.com>
The integrations are displayed based on whether the integration object
is available on the API. Since there are chances where empty objects can
be returned, the check for the presence was done based on the
"integration.name". The name was empty (this should be investigated) in
the zh_CN locale, which led to the feature being disabled for a user.
In this PR, I just added the string which should enable the feature. In
the followups, I will add a better check for the presence of the
integration object.
This PR addresses several issues related to logging:
- Enabling Lograge broke certain non-API URLs, such as password reset.
This occurred due to the user ID tagging we had in Lograge, which has
now been limited to API pages only.
- Disabled the start and done logs in Sidekiq.
- Investigated why Sidekiq logs weren’t being output as JSON. This is
due to the use of ActiveJob instead of Sidekiq for the job base classes.
**Potential Options for Converting ActiveJob Logs to JSON:**
- https://glozer.rocks/ojb
- https://learnedreverie.medium.com/activejob-logs-as-json-6912403d8c81
- https://github.com/roidrage/lograge/pull/226
Combine integrations and applications page into one page.
<img width="1182" alt="Screenshot 2024-07-23 at 3 30 51 PM"
src="https://github.com/user-attachments/assets/50920a6f-606f-44b3-b1e4-641046a14444">
Major changes:
- The app enabled?, active? checks are all moved to backend.
- The dashboard_apps integration is also now part of the apps.yml file.
- Updated the header design for the new settings pages.
- Merged the folders integrationapps and integrations.
- Updated the copy to match the size of the card and provide clear
instruction.
- Only the list page is updated in this PR, rest of the pages are yet to
be migrated.
| Integration | Verified |
| -- | -- |
| Dashboard Apps | ✅ |
| Dyte | ✅ |
| Slack | ✅ |
| Webhooks | ✅ |
| Dialogflow | ✅ |
| Google Translate | ✅ |
| OpenAI | ✅ |
| Linear | ✅ |
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
This PR would update the logos for the integrations (also add the dark mode variants to be used in the future) and updates the logic for enabled / active attributes in the apps.
