Commit Graph

12 Commits

Author SHA1 Message Date
Muhsin Keloth
b3d0af84c4 fix(widget): Queue SDK-set conversation attributes and labels for first message (#13912)
### Description

When integrating the web widget via the JS SDK, customers call
setConversationCustomAttributes and setLabel on chatwoot:ready — before
any conversation exists. These API calls silently fail because the
backend endpoints require an existing conversation. When the visitor
sends their first message, the conversation is created without those
attributes/labels, so the message_created webhook payload is missing the
expected metadata.

This change queues SDK-set conversation custom attributes and labels in
the widget store when no conversation exists yet, and includes them in
the API request when the first message (or attachment) creates the
conversation. The backend now permits and applies these params during
conversation creation — before the message is saved and webhooks fire.

###  How to test

  1. Configure a web widget without a pre-chat form.
2. Open the widget on a test page and run the following in the browser
console after chatwoot:ready:
`window.$chatwoot.setConversationCustomAttributes({ plan: 'enterprise'
});`
`window.$chatwoot.setLabel('vip');` // must be a label that exists in
the account
  3. Send the first message from the widget.
4. Verify in the Chatwoot dashboard that the conversation has plan:
enterprise in custom attributes and the vip label applied.
5. Set up a webhook subscriber for `message_created` confirm the first
payload includes the conversation metadata.
6. Verify that calling `setConversationCustomAttributes` / `setLabel` on
an existing conversation still works as before (direct API path, no
regression).
  7. Verify the pre-chat form flow still works as expected.
2026-04-02 12:09:24 +04:00
Shivam Mishra
a88d155dd7 feat: update tool-chain to latest (#7975)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-09-27 14:02:34 +05:30
Muhsin Keloth
708bddf4db feat: Refetch the latest messages on action cable reconnect in widget (#6996) 2023-05-12 14:05:22 +05:30
Muhsin Keloth
b56512eb56 fix: Hide deleted messages on widget side (#2614) 2021-07-15 14:27:37 +05:30
Pranav Raj S
037ffc7419 feat: Add a pre-chat form on widget (#1769) 2021-02-16 00:14:13 +05:30
Sojan Jose
b6e8173b24 feat: HMAC verification for web widget (#1643)
* feat: HMAC verification for web widget. Let you verify the authenticated contact via HMAC on the web widget to prevent data tampering.
* Add docs for identity-validation

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 22:44:03 +05:30
Ronald Walker
10a1758261 Bug: Fix false positive in #toggleAgentTypingStatus spec (#899) 2020-05-29 12:37:18 +05:30
Nithin David Thomas
5bc8219db5 Feature: Typing Indicator on widget and dashboard (#811)
* Adds typing indicator for widget
* typing indicator for agents in dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-04 23:07:56 +05:30
Sony Mathew
818c769bb7 Chore: Message to support multiple attachments (#730)
* Changes for the message to have multiple attachments
* changed the message association to attachments from has_one to has_many
* changed all the references of this association in building and fetching to reflect this change

* Added number of attachments validation to the message model

* Modified the backend responses and endpoints to reflect multiple attachment support (#737)

* Changing the frontend components for multiple attachments
* changed the request structure to reflect the multiple attachment structures
* changed the message bubbles to support multiple attachments
* bugfix: agent side attachment was not showing because of a missing await
* broken message was shown because of the store filtering
* Added documentation for ImageMagick

* spec fixes

* refactored code to reflect more apt namings

* Added updated message listener for the dashboard (#727)
* Added the publishing for message updated event
* Implemented the listener for dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-17 21:15:20 +05:30
Nithin David Thomas
7fcd2d0e85 Feature: Support file type messages on widget and dashboard (#659)
- Adds support for file upload

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-02 12:28:38 +05:30
Nithin David Thomas
6c4e1fdaac Feature: Send images from widget 2020-03-30 12:15:06 +05:30
Pranav Raj S
2b41e91768 [Enhancement] Fetch previous messages in the conversation (#355)
* Fetch previous messages in the conversation

* Add specs for conversation store

* Fix codeclimate issues

* Exclude specs folder

* Exclude globally

* Fix path in exclude patterns

* Add endPoints spec

* Add snapshots for Spinner

* Add specs for actions
2019-12-11 20:57:06 +05:30