Commit Graph

852 Commits

Author SHA1 Message Date
Pranav Raj S
d7566c453d chore: Take the count directly rather than grouping the conversations (#7535) 2023-07-19 12:12:30 -07:00
Vishnu Narayanan
ea825d49da feat: add auditlogs for account model (#7511) 2023-07-19 23:52:34 +05:30
Tejaswini Chile
f3f665cabb fix: Sentiment analysis queue update (#7552) 2023-07-19 20:27:20 +05:30
Tejaswini Chile
5b480f563d feat: Sentiment model download and upload to vendor (#7526) 2023-07-18 12:17:50 +05:30
Pranav Raj S
3a77e672f8 feat: Compute average response time of replies (#7530) 2023-07-17 11:21:31 -07:00
Muhsin Keloth
91c1061214 feat: Add more AI options (#7502)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-07-16 12:25:16 -07:00
Muhsin Keloth
19ff738211 feat: Add more options for AI reply suggestions (#7493) 2023-07-13 10:26:25 +05:30
Pranav Raj S
21691f2407 fix: Update breaking specs on sentiment and open AI integration (#7513) 2023-07-12 14:43:11 -07:00
Tejaswini Chile
10dd0ba647 feat: Sentiment Analysis (#7475) 2023-07-12 15:03:31 +05:30
Pranav Raj S
09f46aa912 chore: Update onMessage event to include conversation id (#7497) 2023-07-10 15:04:31 -07:00
Shivam Mishra
a940f4c1d2 feat: Allow label suggestions with OpenAI APIs (#7428) 2023-07-10 14:40:54 +05:30
Tejaswini Chile
71837bedf9 feat: Ability to customise the email sender name [CW-1629] (#7345) 2023-07-04 20:46:01 +05:30
Pranav Raj S
022f4f899f Revert "feat: Support Azure single-tenant application using the Graph… (#7436) 2023-06-29 16:50:18 -07:00
Sojan Jose
40830046e8 feat: Audit Logs for Account User Changes (#7405)
- Audit log for user invitations: https://linear.app/chatwoot/issue/CW-1768/invited-a-user-to-the-account
- Audit log for change role: https://linear.app/chatwoot/issue/CW-1767/name-or-email-changed-the-role-of-the-user-email-to-agent-or-admin
- Audit log for status change: https://linear.app/chatwoot/issue/CW-1766/availability-status-as-events-for-audit-logs


Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2023-06-28 22:42:06 +05:30
Tejaswini Chile
d05c953eef feat: Support Azure single-tenant application using the Graph API (#6728) (#6878) 2023-06-28 08:13:08 +05:30
Vishnu Narayanan
f963e00731 fix: capture user and ip details on Inbox delete (#7395)
Fixes: https://linear.app/chatwoot/issue/CW-1772/ip-address-and-user-details-are-missing-in-some-of-the-logs

Co-authored-by: Sojan <sojan@pepalo.com>
2023-06-27 19:49:24 +05:30
Luis
533f9f7fe4 fix: Email collect overriding existing contact name (#7355)
Currently, if Enable email collect box is enabled, and the user starting the chat already has an account with the same email, it will override the current account with {name} from the email name@email.com , this fixes it.

Co-authored-by: Sojan <sojan@pepalo.com>
2023-06-22 19:09:12 +05:30
Pranav Raj S
93daaea19b feat: Add a sort option for conversations waiting for a reply from an agent (#7364) 2023-06-21 13:20:39 -07:00
Nithin David Thomas
e6a49b5800 feat: Shows Youtube and Vimeo links as embeds [cw-1393] (#7330)
This change will render the youbtube, vimeo and .mp4 urls as embedded in the article page in the help centre.

Fixes: https://linear.app/chatwoot/issue/CW-1393/help-center-support-video-upload-in-articles

Co-authored-by: Sojan <sojan@pepalo.com>
2023-06-21 20:28:28 +05:30
Sojan Jose
595e6e79f0 chore: Add sla policy association to conversation (#7360)
Adds the sla policy association to the conversation

Fixes: https://linear.app/chatwoot/issue/CW-1615/applying-an-sla-to-the-conversation
2023-06-21 14:48:50 +05:30
Sivin Varghese
93d8157a55 feat: Adds Lithuanian language selectable as site language (#7354) 2023-06-20 17:29:05 +05:30
Vishnu Narayanan
6bea2cbc4a feat: add audit trail for macros (#7352) 2023-06-20 13:04:59 +05:30
Tejaswini Chile
afb7e67795 fix: empty account variable for custom_attrbute_definition running in background job (#7351) 2023-06-20 12:15:36 +05:30
Tejaswini Chile
9d0de04f7c fix: set custom filter count in redis (#7164) 2023-06-19 16:10:03 +05:30
Shivam Mishra
237358af24 refactor: use as_json for formatting the string (#7332) 2023-06-19 13:33:48 +05:30
Shivam Mishra
e8a27bea4b feat: Add APIs for limit check in accounts (#7242) 2023-06-15 20:11:40 -07:00
Pranav Raj S
69b9123963 fix: Use available_name only (#7312)
We have display_name and the actual name for an agent. display_name is used in all public facing parts. The https://github.com/chatwoot/chatwoot/pull/7232/files PR missed this and used actual name instead.

This PR fixes it.
2023-06-15 17:52:53 +05:30
Tejaswini Chile
1ee6a8fe90 chore: Add validation for processed content field (#7306)
* logging the messages id for message validation exception

* Update the processed_message_content validation over length

* codeclimate

* specs failing for contacts
2023-06-14 18:28:42 +05:30
Muhsin Keloth
6eb4fa41ff feat: Add sender details and message create date in the attachment API (#7308) 2023-06-14 17:29:13 +05:30
Nithin David Thomas
d2aa19579e feat: Adds support for superscript in help center articles (#7279)
- Adds support for superscript when rendering article markdown
- Chatwoot Markdown Render to render markdown everywhere

Co-authored-by: Sojan <sojan@pepalo.com>
2023-06-14 15:39:00 +05:30
Shivam Mishra
2e79a32db7 fix: calculation for resolution count (#7293)
* fix: calculation for resolution count

* test: resolution count bug fix

- ensure enqueued jobs are run
- fix the dates check, conversations resolved today should show up in today

* feat: ensure conversations are resolved

* test: do not count extra events if the conversation is not resolved currently

* fix: typo
2023-06-14 13:50:10 +05:30
Shivam Mishra
a86e236d19 feat: update cache headers for cache_keys (#7283)
Update the cache headers for cache_keys to max-age=10, private, stale-while-revalidate=300

1. The cache will be fresh for 10 seconds (max-age=10). During this time, the browser will use the cached version without checking with the server.
2. After the initial 10 seconds, the browser can continue to serve the stale cache for up to 5 minutes (stale-while-revalidate=300). During this period, it will also try to revalidate and update the cache in the background.
3. After 310 seconds in total (10 seconds fresh, 300 seconds stale), if the browser has not been able to revalidate the cache, it will attempt to fetch the fresh resource directly from the server for subsequent requests, causing potential latency equivalent to a network request.

This means that the data will be directly revalidated only every 5 mins. Other times, it will stay fresh for 10 seconds and revalidate in the background. In most cases, we won't have to rely on a cache validation check because there is a WebSocket event for revalidation, so we know if something changes.

Right now the stale-while-revalidate is 5 minutes, we can then move it to 15 minutes.

> The stale-while-revalidate header is not supported in Safari, for Safari the cache keys will only stay in memory for 10 seconds before being marked stale
2023-06-14 13:21:51 +05:30
Tejaswini Chile
23ca6d56f9 feat: Contact Exports (#7258) 2023-06-13 09:18:43 +05:30
Tejaswini Chile
c99d9f9557 fix: search for nil in-reply-to messages (#7286) 2023-06-12 16:01:56 +05:30
Vishnu Narayanan
9ff5978d6e feat: Add audit trail events for team (#7285) 2023-06-09 17:30:36 -07:00
Tejaswini Chile
879a244f93 fix: Automations condition based quoted text (#7272) 2023-06-09 17:00:05 +05:30
Tejaswini Chile
f64f2138db fix: Update mail check for html_part (#7273) 2023-06-09 16:08:40 +05:30
Sojan Jose
48f2e58e59 feat: Ability to update avatars from super admin (#7264)
- Ability to update user avatars from super admin
- Ability to update bot avatars from super admin

fixes: #7060
2023-06-09 15:32:24 +05:30
Chamath K.B. Attanayaka
c715e396f0 feat: added input_select type message support for whatsapp (#6886)
- Added input_select message type support for Whatsapp Cloud API and Whatsapp 360dialog.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-06-09 15:20:45 +05:30
Tejaswini Chile
2b7989f52b fix: reply mailer with sender name (#7232) 2023-06-08 17:07:08 +05:30
Sojan Jose
117d5301b4 chore: API documentation updates for CSAT surveys (#7255)
- Expose conversation uuid in APIs
- swagger documentation for cast survey update via public/message/update endpoints
- swagger documentation for survey/responses/conversation_uuid endpoint

Fixes: #6328
2023-06-05 21:14:01 +05:30
Tejaswini Chile
aae6081d73 fix: check content disposition, for inline messages in mail (#7231) 2023-06-05 20:28:32 +05:30
Sojan Jose
d03924b846 feat: Enable sending template messages in webhooks (#7252)
fixes: https://github.com/chatwoot/chatwoot/issues/5291
2023-06-05 20:27:28 +05:30
Tejaswini Chile
09971fd613 fix: Wrap references string into array (#7243) 2023-06-03 07:33:36 +05:30
Tejaswini Chile
abc27fa791 fix: find mail message by references (#7220) 2023-05-31 19:23:29 +05:30
Sojan Jose
d93a8d05bc chore: Increase character limit for external url fields (#7230)
- Increase the external url field validation to 2048 characters

fixes: https://github.com/chatwoot/chatwoot/issues/7098
2023-05-31 19:17:24 +05:30
Shivam Mishra
f1a77ba934 feat: allow superadmins to reset cache keys for IndexedDB (#7180)
Allows super admins to reset the cache for an account. This will force the front end to fetch the data again on the next load.

fixes: https://linear.app/chatwoot/issue/CW-1817

Co-authored-by: Sojan <sojan@pepalo.com>
2023-05-29 23:05:17 +05:30
Sojan Jose
ffc6364690 chore: Improve Whatsapp Templates Sync (#7210)
- update the templates updated at, even if the API request fails ( to prevent jobs from stacking up in case of API failures upstream )
- sequence the job in batches of 25 requests per minutes schedule ( in case API response time is high, also not to send too many requests in a single batch )
- move the sync job re-rerun to 3 hours ( since we are updating the updated at even in case of failures )(prev 15 minutes )

Fixes: https://linear.app/chatwoot/issue/CW-1590
2023-05-29 22:23:22 +05:30
Sojan Jose
3a7633b564 feat: API to create HMAC verified conversations (#7209)
Fixes: #6744
2023-05-29 21:57:24 +05:30
Sojan Jose
afc97faa8b chore: Rotate pubsub token on password change (#7194)
Fixes: https://linear.app/chatwoot/issue/CW-1350/
2023-05-27 13:24:31 +05:30