Shivam Mishra
b24626a65a
feat: Include resolution time and waiting time in team & agent report export ( #9296 )
2024-05-02 17:29:52 -07:00
Pranav Raj S
c607f09be0
feat: Improve the rendering of CSV exports ( #8914 )
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Improve the rendering of the datestamp
2024-02-12 20:01:58 -08:00
Pranav Raj S
6a630bc489
chore: Render timestamp in a better format in conversation traffic export ( #8897 )
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chore: Render timestamp in a better format in conversation traffic reports
2024-02-09 00:48:10 -08:00
Shivam Mishra
4bf23adcf5
feat: use short_summary for downloading reports [CW-2962] ( #8733 )
2024-01-18 16:06:13 +05:30
Shivam Mishra
17ff1f11a7
feat: better download for conversation traffic heatmap ( #6755 )
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* feat: genearte report in a grid
* refactor: update API usage
* refactor: separate generate method
* refactor: abstract transform_data
* feat: annotate with comments
* feat: add explicit timezone
* feat: download data only in user timezone
* fix: dates included in heatmap
2023-04-11 09:40:54 +05:30
Shivam Mishra
e5134c9ef5
[CW-53] feat: allow downloading heatmap report ( #6683 )
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* feat: add control header slot
* feat: add download API call
* feat: add conversation traffic template
* feat: allow downloading heatmap content
* feat: wire up download
* fix: grid layout for mobile
* chore: revert formatting
* revert: en.yml file
* feat: add conversation traffic text
* feat: disable rule for map block
* test: conversation traffic
* fix: timezone offset
* feat: download report in UTC
* feat: add UTC warning
* chore: revert formatting
* feat: add traffic text
* chore: fix whitespace change
2023-03-20 15:46:29 +05:30
Pranav Raj S
52fad886b8
feat: Add business hours in downloadable reports ( #4674 )
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Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com >
2022-05-27 09:26:59 +05:30
