Sojan Jose
cc86b8c7f1
fix: stream attachment handling in workers ( #12870 )
...
We’ve been watching Sidekiq workers climb from ~600 MB at boot to
1.4–1.5 GB after an hour whenever attachment-heavy jobs run. This PR is
an experiment to curb that growth by streaming attachments instead of
loading the whole blob into Ruby: reply-mailer inline attachments,
Telegram uploads, and audio transcriptions now read/write in chunks. If
this keeps RSS stable in production we’ll keep it; otherwise we’ll roll
it back and keep digging
2025-12-05 13:02:53 -08:00
Pranav
47bdb6d2bb
feat: Clean up email configuration for from and reply to emails ( #12453 )
...
We first added conversation continuity for the live chat widget, and
then carried the same logic over to email channels.
The problem was that this added a reply+conversationUUID@domain.com as
the reply-to for emails, which was unnecessary. For email channels, the
reply-to can just be the channel’s own email address.
That extra layer made things more complex than it needed to be. In this
PR, I’ve cleaned up the config so it’s simpler. The table below shows
how it’ll work going forward.
---
| Type | From Email | Reply To Email |
| -- | -- | -- |
| Standard IMAP, SMTP email channel | channel.email | channel.email |
| Google OAuth Email channel | channel.email | channel.email |
| Microsoft OAuth Email channel | channel.email | channel.email |
| Email forwarded to Chatwoot, brought their own SMTP | channel.email |
channel.email |
| Imap to fetch email, Use Chatwoot's SMTP | channel.email if verified
with Chatwoot's SMTP provider. Otherwise account support email |
channel.email |
| Email forwarded to Chatwoot, Use Chatwoot's SMTP | channel.email if
verified with Chatwoot's SMTP provider. Otherwise account support email
| channel.email |
| -- | -- | -- |
| Website Live Chat - Conversation Continuity Inbound Emails enabled|
Account Support Email | reply+{conversation-uuid}@{account_domain} |
| Website Live Chat - Conversation Continuity Inbound Emails disabled|
Account Support Email | Account Support Email |
Fixes https://github.com/chatwoot/chatwoot/issues/10614
Fixes https://github.com/chatwoot/chatwoot/issues/10521
Fixes https://github.com/chatwoot/chatwoot/issues/10300
Fixes https://github.com/chatwoot/chatwoot/issues/10091
Fixes https://github.com/chatwoot/chatwoot/issues/4890
Fixes https://github.com/chatwoot/chatwoot/issues/10676
Fixes https://github.com/chatwoot/chatwoot/issues/10756
Fixes https://github.com/chatwoot/chatwoot/issues/11515
Fixes https://github.com/chatwoot/chatwoot/issues/9471
---------
Co-authored-by: Sojan Jose <sojan@pepalo.com >
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2025-09-24 11:36:53 -07:00
Shivam Mishra
6475a6a593
feat: add references header to reply emails ( #11719 )
...
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com >
2025-07-29 15:54:14 +05:30
Sojan Jose
ebef021e94
chore: Increase the timeout to support slow SMTP servers ( #10318 )
...
Converting
https://github.com/chatwoot/chatwoot/issues/7802#issuecomment-2171005257
to a PR
Co-authored-by: Nickson Yap <hi@nickson.me >
2025-04-16 12:15:49 +05:30
Sojan Jose
3da26ee025
feat: Move email attachments from links to file attachments ( #11304 )
...
Add ability to send files as attachments instead of links
Fixes: https://github.com/chatwoot/chatwoot/issues/1074
## Changes
- `emaily_reply` : We will attach the small attachments as attachments
and large ones as links
- `reply_with_summary`, `conversation_transcript`,
`reply_with_out_summary` : We will change the attachment format to the
following instead of the previous `View the attachment here`
```
Attachments:
file_name
file_name2
```
---------
ref: https://github.com/chatwoot/chatwoot/pull/10318/files -> for fixing
: https://github.com/chatwoot/chatwoot/pull/9655#issuecomment-2183962550
---------
Co-authored-by: Marco Marinho <marcomarinho12@gmail.com >
Co-authored-by: Pranav <pranavrajs@gmail.com >
2025-04-15 23:43:12 -07:00
Shivam Mishra
650fee58a6
feat: add Google Email fetch and OAuth token refresh service ( #9603 )
...
This PR adds the following changes
1. Add `Imap::GoogleFetchEmailService` and
`Google::RefreshOauthTokenService`. The
`Google::RefreshOauthTokenService` uses
`OmniAuth::Strategies::GoogleOauth2` which is already added as a packge
2. Update `Inboxes::FetchImapEmailsJob` to handle Google inboxes
3. Add SMTP settings for Google in `ConversationReplyMailerHelper` to
allow sending emails
## Preview
#### Incoming emails
#### Outgoing email
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2024-06-11 14:22:03 +05:30
Vishnu Narayanan
88b8597e4d
chore: log emails sent from chatwoot ( #8721 )
...
- Log details related to emails sent from Chatwoot to assist in debugging email delivery/bounces/complaints
2024-01-17 13:19:14 +04:00
Pranav Raj S
022f4f899f
Revert "feat: Support Azure single-tenant application using the Graph… ( #7436 )
2023-06-29 16:50:18 -07:00
Shivam Mishra
28e7a5d228
fix: CC conditions when the last email is from someone else ( #7010 )
2023-06-28 20:28:44 -07:00
Tejaswini Chile
d05c953eef
feat: Support Azure single-tenant application using the Graph API ( #6728 ) ( #6878 )
2023-06-28 08:13:08 +05:30
Tejaswini Chile
26e760a281
Add sender_name in the SMTP reply mails ( #6528 )
2023-02-24 13:20:56 +05:30
Tejaswini Chile
00cbdaa8ca
Feat: Support for Microsoft Oauth in Email Channel ( #6227 )
...
- Adds the backend APIs required for Microsoft Email Channels
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
Co-authored-by: Sojan <sojan@pepalo.com >
2023-01-17 02:39:05 +05:30
Aswin Dev P.S
31cdc63e18
fix: Remove IMAP and SMTP email validation ( #4435 )
...
* Remove IMAP and SMTP email validation
* Rename imap_email & smtp_email columns to imap_login & smtp_login respectively.
* Use channel email domain if inbound email domain not present
2022-04-11 07:07:20 -07:00
Sagar
5da0b0667f
Fix: SMTP IMAP configuration from email
...
This fix should allow emails from the "Email" inbox to show from as "Name <email@example.com >". if SMTP within Inbox is disabled.
2022-03-25 16:05:26 +05:30
Aswin Dev P.S
4e416b4d51
Add openssl verify mode and email encryption for smtp configuration ( #3885 )
...
* Add openssl verify mode and email encryption for smtp configuration
* Add spec for code coverage
2022-02-08 03:26:13 -08:00
Aswin Dev P.S
24e6a92297
feat: IMAP Email Channel ( #3298 )
...
This change allows the user to configure both IMAP and SMTP for an email inbox. IMAP enables the user to see emails in Chatwoot. And user can use SMTP to reply to an email conversation.
Users can use the default settings to send and receive emails for email inboxes if both IMAP and SMTP are disabled.
Fixes #2520
2021-11-19 11:52:27 +05:30
