Commit Graph

10 Commits

Author SHA1 Message Date
Sojan Jose
826d9ec5a7 chore: Refactor Response Bot Data Schema (#8011)
This PR refactors the schema we introduced in #7518 based on the feedback from production tests. Here is the change log

- Decouple Inbox association to a new table inbox_response_sources -> this lets us share the same response source between multiple inboxes
- Add a status field to responses. This ensures that, by default, responses are created in pending status. You can do quality assurance before making them active. In future, this status can be leveraged by the bot to auto-generate response questions from conversations which require a handoff
- Add response_source association to responses and remove hard dependency from response_documents. This lets users write free-form question answers based on conversations, which doesn't necessarily need a response source.
2023-10-01 19:31:38 -07:00
Sojan Jose
647161121e chore: pass to agent if there is error parsing json (#7990)
- GPT bot should pass the conversation to the agent if AI returns invalid json or any other error
2023-09-26 21:05:21 -07:00
Sojan Jose
6e13d22ff7 chore: Updated prompt for Article Bot (#7872) 2023-09-08 11:11:07 +05:30
Pranav Raj S
ebefb2e201 fix: Consider the emails where in-reply-to header has multiple values (#7715)
- Return the first message id for now to avoid the errors and subsequently missing the message.
- Use .last instead of .first to avoid expensive query.
- Fix array response in response bot.

Fixes:  https://linear.app/chatwoot/issue/CW-2358/activerecordstatementinvalid-pgdatatypemismatch-error-argument-of-and
2023-08-11 17:53:57 -07:00
Pranav Raj S
6f09f20991 feat: Update bot typing indicator based on the conversation status (#7714)
- Show the indicator if the last message is incoming and the conversation is in pending status.
- Remove list of articles displayed in the bot response.
2023-08-11 16:41:01 -07:00
Sojan Jose
480f34803b feat: Response Bot using GPT and Webpage Sources (#7518)
This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.

The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.

Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
2023-07-21 18:11:51 +03:00
Shivam Mishra
e8a27bea4b feat: Add APIs for limit check in accounts (#7242) 2023-06-15 20:11:40 -07:00
Tejaswini Chile
c8041392dc feat: Enable features on successful subscription (#6953)
* feat: Enable features on successful subscription

* fix: Add specs

* disable features for default plan

* Remove mark as cloud customers

---------

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-05-01 14:58:39 -07:00
Sojan Jose
044692e475 chore: Skip reprocessing invalid Stripe events (#5200) 2022-08-04 17:21:11 +05:30
Pranav Raj S
7fc0d166e8 feat: Allow SaaS users to manage subscription within the dashboard (#5059) 2022-07-19 19:04:17 +05:30