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476 Commits

Author SHA1 Message Date
Sojan Jose
826d9ec5a7 chore: Refactor Response Bot Data Schema (#8011) 
This PR refactors the schema we introduced in #7518 based on the feedback from production tests. Here is the change log

- Decouple Inbox association to a new table inbox_response_sources -> this lets us share the same response source between multiple inboxes
- Add a status field to responses. This ensures that, by default, responses are created in pending status. You can do quality assurance before making them active. In future, this status can be leveraged by the bot to auto-generate response questions from conversations which require a handoff
- Add response_source association to responses and remove hard dependency from response_documents. This lets users write free-form question answers based on conversations, which doesn't necessarily need a response source.
 2023-10-01 19:31:38 -07:00
Pranav Raj S
12a64f1b10 chore: Add an API to find the contacts using contact inbox sourceId (#8012) 
Fixes: https://linear.app/chatwoot/issue/CW-2578/search-by-facebook-id
 2023-09-28 15:26:28 -07:00
Sojan Jose
f7f04f788e feat: Add an option to view the generated articles by Robin AI (#7995) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-27 18:16:36 +05:30
Sojan Jose
dd0930d75e chore: Improve search in super admin panel (#7952) 
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-22 19:41:13 +05:30
Smit Bosamiya
0ad2f94151 fix: Error when attempting to Delete User-Associated Accounts via Super Admin Console (#7810) 
This pull request addresses the issue where an error is encountered while attempting to delete user-associated accounts through the Super Admin Console. The problem arises from an error that occurs when the "destroy" action is triggered on an associated account.

Fixes: #7809
 2023-09-19 21:16:11 -07:00
Sojan Jose
30b8a365dc chore: Improve the feature management styles in super admin (#7920) 2023-09-15 15:55:15 -07:00
Sojan Jose
e9950afb1a refactor: Optimise article query in chat widget (#7919) 
- optimise article query in chatwidget
 2023-09-14 17:19:42 -07:00
Pranav Raj S
94a20af9db fix: Render articles in widget if it is available (#7654) 
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
 2023-09-14 19:56:17 +05:30
Nithin David Thomas
a8009c7b39 fix: Allow Iframes requests on portal controller (#7858) 2023-09-06 14:25:03 +05:30
Sojan Jose
acb7debd3f chore: Contact import improvements (#7787) 
- Ensure existing contact information is updated on data import
- Refactor the existing job to make it more readable
- Fixes issues with import files in the wrong encoding
fixes: #7307
 2023-08-23 23:24:47 -07:00
Sojan Jose
178bc80b25 fix: Update email alerts for Slack integration (#7739) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-08-17 11:46:37 -07:00
Pranav Raj S
ebefb2e201 fix: Consider the emails where in-reply-to header has multiple values (#7715) 
- Return the first message id for now to avoid the errors and subsequently missing the message.
- Use .last instead of .first to avoid expensive query.
- Fix array response in response bot.

Fixes:  https://linear.app/chatwoot/issue/CW-2358/activerecordstatementinvalid-pgdatatypemismatch-error-argument-of-and
 2023-08-11 17:53:57 -07:00
Pranav Raj S
bafff90f18 chore: Add account_id scope for conversation.messages (#7707) 2023-08-10 23:02:53 -07:00
Pranav Raj S
961d810645 Revert "feat: Show popular articles on widget home" (#7706) 2023-08-10 22:27:51 -07:00
Pranav Raj S
1a06bfd69c fix: Force account_id in message filters (#7705) 2023-08-10 21:58:25 -07:00
Pranav Raj S
1cac2e86c3 fix: Limit count query to return only 10 values (#7704) 2023-08-10 19:30:02 -07:00
CristianDuta
bf2b75b281 feat: Add message timestamp to the conversation transcript emails (#7648) 
Co-authored-by: Cristian Duta <Cristian.Duta@ti8m.ch>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-08-04 17:21:14 -07:00
Nithin David Thomas
e052a061f4 feat: Show popular articles on widget home (#7604) 2023-08-01 21:32:44 +05:30
Pranav Raj S
9ddd428935 feat: Update the slack integration-flow to allow users to select the channel (#7637) 2023-07-28 14:50:30 -07:00
Sojan Jose
4d8ba0148c fix: Use Display name for campaigns (#7631) 
fixes: #4299
 2023-07-27 17:58:19 +03:00
Jordan Brough
a7bc855486 refactor: Remove deprecated "belongs_to" relationships in Message (#7434) 
- Remove the deprecated columns in message model
 2023-07-27 11:41:34 +03:00
Pranav Raj S
a6a0e78bbe feat: Sort articles based on views (#7599) 2023-07-24 20:27:43 -07:00
Pranav Raj S
fa7bbdb0b3 feat: Add support for plain design help center layout (#7598) 2023-07-25 05:13:52 +05:30
Sojan Jose
480f34803b feat: Response Bot using GPT and Webpage Sources (#7518) 
This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.

The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.

Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
 2023-07-21 18:11:51 +03:00
Karthick Venkatesan
91e2da5e74 fix: Uncategorized article display error - HelpCenter-> Portal -> Uncategorised Article (#7504) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-07-12 16:34:16 -07:00
Tejaswini Chile
71837bedf9 feat: Ability to customise the email sender name [CW-1629] (#7345) 2023-07-04 20:46:01 +05:30
Pranav Raj S
b57063a8b8 feat: Support dark mode in login pages (#7420) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-07-01 07:49:52 +05:30
Pranav Raj S
93daaea19b feat: Add a sort option for conversations waiting for a reply from an agent (#7364) 2023-06-21 13:20:39 -07:00
Tejaswini Chile
9d0de04f7c fix: set custom filter count in redis (#7164) 2023-06-19 16:10:03 +05:30
Shivam Mishra
e8a27bea4b feat: Add APIs for limit check in accounts (#7242) 2023-06-15 20:11:40 -07:00
Shivam Mishra
cac9fe1880 Revert "feat(perf): update query to reduce N+1 impact [CW-1926] (#7228)" (#7271) 
This reverts commit f28533bc47.
 2023-06-15 16:23:56 +05:30
Nithin David Thomas
06ac7c829b fix: Fixes wrong variable usage in transcript file (#7316) 2023-06-15 16:00:21 +05:30
Muhsin Keloth
6eb4fa41ff feat: Add sender details and message create date in the attachment API (#7308) 2023-06-14 17:29:13 +05:30
Nithin David Thomas
d2aa19579e feat: Adds support for superscript in help center articles (#7279) 
- Adds support for superscript when rendering article markdown
- Chatwoot Markdown Render to render markdown everywhere

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-06-14 15:39:00 +05:30
Tejaswini Chile
23ca6d56f9 feat: Contact Exports (#7258) 2023-06-13 09:18:43 +05:30
Nithin David Thomas
1017903ee1 fix: Adds domain option to user cookies set by SDK [CW-352] (#7070) 
* fix: Adds domain option to user cookies set by SDK

* Adds domain to init event from chatwootSettings variable

* Testing multiple domains on heroku

* Updates with sdk from staging

* Removes sdk init code

* Testing why cookie is not getting set

* Cleans up testing code

* Refactors code to fix codeclimate issues

* Update app/javascript/sdk/cookieHelpers.js

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>

* Adds test cases for setCookieWithDomain

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-06-08 14:27:49 +05:30
Pranav Raj S
39eaed7766 fix: Cannot read properties of undefined (reading 'always_play_audio_alert') (#7260) 2023-06-06 15:16:25 -07:00
Sojan Jose
117d5301b4 chore: API documentation updates for CSAT surveys (#7255) 
- Expose conversation uuid in APIs
- swagger documentation for cast survey update via public/message/update endpoints
- swagger documentation for survey/responses/conversation_uuid endpoint

Fixes: #6328
 2023-06-05 21:14:01 +05:30
Shivam Mishra
f28533bc47 feat(perf): update query to reduce N+1 impact [CW-1926] (#7228) 
* feat: update query to reduce N+1 impact

* feat: remove channel eager loading

fixes the error: ActiveRecord::EagerLoadPolymorphicError Exception: Cannot eagerly load the polymorphic association :channel

* test: fix search test

* chore: revert change
 2023-06-02 11:11:55 +05:30
Shivam Mishra
f1a77ba934 feat: allow superadmins to reset cache keys for IndexedDB (#7180) 
Allows super admins to reset the cache for an account. This will force the front end to fetch the data again on the next load.

fixes: https://linear.app/chatwoot/issue/CW-1817

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-05-29 23:05:17 +05:30
amplitudes
91d1d44aa9 fix: profile picture distortion (#7203) 
By applying pr-1 on a container div instead of directly on the image (which distorts it), it creates the intended padding effect without any image distortion.
 2023-05-29 15:00:14 +05:30
Nithin David Thomas
2764338453 fix: Fixes wrong copy being sent to users via email invite [cw-1290] (#7159) 
* fix: Fixes invite email copy

* fix: Fixes wrong copy being sent to users via email invite
 2023-05-23 09:37:40 +05:30
Shivam Mishra
4f0fcfcbcd feat: allow Microsoft Clarity from CDN (#7163) 
* feat: add microsoft clarity to main app

* feat: mask messages

* fix: spacing
 2023-05-23 08:00:01 +05:30
Shivam Mishra
958c0d7946 feat(perf): improve performance of conversation filter API [CW-1605] (#7120) 
* feat(perf): don't use count

* feat(perf): include messages in the conversation query

* feat: include contact inboxes

* refactor: use blank?
 2023-05-22 16:03:11 +05:30
Shivam Mishra
b988a01df3 fix: exclude private and activity messages from public API (#7123) 
- Exclude private messages
 2023-05-19 14:24:49 +05:30
Shivam Mishra
f2f33038f2 fix: Make category non-mandatory (#7117) 
Creating articles in a new help center without categories throws an error. This PR fixes that.
 2023-05-18 18:42:28 +05:30
Pranav Raj S
a3547c5a1f feat: Show Table of Contents in the article sidebar (#7085) 2023-05-15 18:43:16 -07:00
Sojan Jose
f2a34ad8aa Chore: Remove deprecation warning post rails upgrade (#7080) 
Fixes: https://linear.app/chatwoot/issue/CW-1575/fix-deprecations-post-upgrade-to-rails-7
 2023-05-15 16:32:27 +05:30
Nithin David Thomas
7dd1562b40 fix: Welcome email copy changes and canned response API error handling [cw-1290] (#7054) 
Fixes: https://linear.app/chatwoot/issue/CW-1290/minor-ui-issues
 2023-05-15 16:17:55 +05:30
Sivin Varghese
198cd9b28d feat: Show next available day/hour and minutes on widget (#6902) 
* feat: Show next available hour and minutes on widget

* chore: Adds spec

* chore: Show days

* chore: Code clean up

* chore: Review fixes

* chore: Minor fixes

* chore: Review suggestion fixes

* chore: Minor fixes

* Added timezone to widget payload

* chore: Adds time zone

* chore: Review fixes

* chore: Adds comments

* chore: Rounded up min with nearest multiple of 5

* chore: Review fixes

* chore: Review fixes

* chore: Review fixes

* chore: Review fixes

* chore: Fix specs

* chore: Review fixes

* chore: Fix specs

* chore: Review fixes

* chore: Moved day names to i18n

* chore: Review fixes

* chore: Fix specs

---------

Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-05-12 19:25:51 +05:30