Commit Graph

22 Commits

Author SHA1 Message Date
Sojan Jose
6cbe1ed911 chore: Disable message hooks for conversations without incoming message (#7620)
When using client APIs to create conversations and auto-assignment is turned on, welcome messages were getting triggered. This PR disable the behaviour and ensure template hooks are triggered only if there are incoming messages present. 

Fixes: https://linear.app/chatwoot/issue/CW-2187
2023-07-26 20:38:49 +03:00
Sojan Jose
480f34803b feat: Response Bot using GPT and Webpage Sources (#7518)
This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.

The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.

Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
2023-07-21 18:11:51 +03:00
Sojan Jose
d59fd6b747 chore: Ensure Template messages work even when bot is connected (#6455)
ref: #5592
2023-03-08 18:01:00 +05:30
Sojan Jose
04dfb034cc chore: Upgrade Exception tracking (#4638)
- Upgrade Sentry Libraries
- Enable provision for account and user info in error tracking
- Add ChatwootExceptionTracker

fixes: #4375
2022-05-09 14:23:19 +05:30
Muhsin Keloth
b082b0e58c fix: Dig params in widget contact end point (#4516) 2022-04-21 20:39:45 +05:30
Sojan Jose
aaadd61e09 fix: Outbound messages triggering out of office (#3051) 2021-09-21 10:16:14 +05:30
Aswin Dev P.S
794a56d4cc Feat: Out of office autoresponder (#2992)
This change allows the user to enable autoresponder during the out-of-office time.

Fixes: #2035
2021-09-17 22:17:11 +05:30
Fayaz Ahmed
2821777e93 feat: Add multiline support for channel greeting message (#2952) 2021-09-08 15:07:24 +05:30
Muhsin Keloth
6515b69560 feat: CSAT for all channels (#2749) 2021-08-23 22:00:47 +05:30
Sojan Jose
ab54d9c629 chore: Upgrade rails and ruby versions (#2400)
ruby version: 3.0.2
rails version: 6.1.4
2021-08-03 20:11:52 +05:30
Sojan Jose
cd11efea1d feat: Add CSAT Message Template Hooks (#2494) 2021-06-23 19:29:27 +05:30
Muhsin Keloth
b9e40d1452 feat: Add an option to enable/disable email collect box (#2399)
* add email collect enabled migration

* migrations

* expose enable_email_collect field

* add select for email collect

* add enable_email condition on new conversation

* add default value true for enable_email_collect

* add specs for email collect enabled

* rereun migration

* code cleanup

* update token life span to 2 months

* revert uuid column
2021-06-10 02:34:03 -07:00
Muhsin Keloth
3fc646f330 feat: Add campaigns in web widget (#2227)
* add campaign store(getter, actions and mutations)

* add campaign store module

* add get campaigns api

* add fetch campaign action widget load

* add specs

* code cleanup

* trigger campaig api fixes

* integrate campaign trigger action

* code cleanup

* revert changes

* trigger api fixes

* review fixes

* code beautification

* chore: Fix multiple campaigns being send because of race condition

* chore: rubocop

* chore: Fix specs

* disable campaigns

Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2021-05-10 00:31:00 -07:00
Sojan Jose
03bc4bf224 fix: Greeting messages not sent when pre-chat form is enabled (#1842) 2021-03-01 10:58:49 +05:30
Sojan Jose
0e721653e5 feat: Business hour Inbox APIs (#1821)
* feat: Business hour Inbox APIs
2021-02-23 12:11:15 +05:30
Adam Zysko
65ed4c78a4 feat: Business hours
Data models and APIs for business hours

ref: #234
2020-11-01 00:14:33 +05:30
Pranav Raj S
85514cae8d feat: Display reply time in widget (#1349)
Fixes #1132
2020-10-18 23:32:22 +05:30
Sojan Jose
432dad203b Feature: Inbox greeting message (#927)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-09 23:54:35 +05:30
Sojan Jose
dafabac796 Chore: Minor bugfixes and housekeeping tasks (#896) 2020-06-02 23:50:39 +05:30
Pranav Raj S
cb22b396eb Feature: Website SDK (#653)
Add SDK functions

Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-03 13:04:58 +05:30
Pranav Raj S
b2d5cc7b05 Feature: Introduce bots (#545)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-03-06 01:43:12 +05:30
Sojan Jose
722f540b03 [Feature] Email collect message hooks (#331)
- Add email collect hook on creating conversation
- Merge contact if it already exist
2020-01-09 13:06:40 +05:30