Commit Graph

38 Commits

Author SHA1 Message Date
Muhsin Keloth
b3d0af84c4 fix(widget): Queue SDK-set conversation attributes and labels for first message (#13912)
### Description

When integrating the web widget via the JS SDK, customers call
setConversationCustomAttributes and setLabel on chatwoot:ready — before
any conversation exists. These API calls silently fail because the
backend endpoints require an existing conversation. When the visitor
sends their first message, the conversation is created without those
attributes/labels, so the message_created webhook payload is missing the
expected metadata.

This change queues SDK-set conversation custom attributes and labels in
the widget store when no conversation exists yet, and includes them in
the API request when the first message (or attachment) creates the
conversation. The backend now permits and applies these params during
conversation creation — before the message is saved and webhooks fire.

###  How to test

  1. Configure a web widget without a pre-chat form.
2. Open the widget on a test page and run the following in the browser
console after chatwoot:ready:
`window.$chatwoot.setConversationCustomAttributes({ plan: 'enterprise'
});`
`window.$chatwoot.setLabel('vip');` // must be a label that exists in
the account
  3. Send the first message from the widget.
4. Verify in the Chatwoot dashboard that the conversation has plan:
enterprise in custom attributes and the vip label applied.
5. Set up a webhook subscriber for `message_created` confirm the first
payload includes the conversation metadata.
6. Verify that calling `setConversationCustomAttributes` / `setLabel` on
an existing conversation still works as before (direct API path, no
regression).
  7. Verify the pre-chat form flow still works as expected.
2026-04-02 12:09:24 +04:00
Shivam Mishra
d94108bf3f feat: show ReplyTo in widget UI (#8094)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-10-27 13:35:02 +05:30
Luis
533f9f7fe4 fix: Email collect overriding existing contact name (#7355)
Currently, if Enable email collect box is enabled, and the user starting the chat already has an account with the same email, it will override the current account with {name} from the email name@email.com , this fixes it.

Co-authored-by: Sojan <sojan@pepalo.com>
2023-06-22 19:09:12 +05:30
Muhsin Keloth
708bddf4db feat: Refetch the latest messages on action cable reconnect in widget (#6996) 2023-05-12 14:05:22 +05:30
Pranav Raj S
c998c84bc0 fix: Name missing when email is collected via email hook (#6530)
- The name is not updated when the email is updated via the email collect message. This PR fixes that.
2023-02-24 15:24:53 +05:30
Sojan Jose
f71980bd95 chore: Enhance contact merge action for identified users (#4886)
- Discard conflicting keys 
- Do not merge if there is already an identified contact

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-23 15:48:56 +05:30
Tejaswini Chile
94a473c9f8 chore: Delayed deploy of direct uploads (#3966)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-02-15 16:16:54 +05:30
Tejaswini Chile
69eaf3ff7f feat: Activestorage direct upload (#3768) 2022-01-27 15:57:22 +05:30
Sojan Jose
6fdd4a2996 chore: Security Improvements to the API (#2893)
- Devise auth tokens are reset on password update
- Avatar attachment file type is limited to jpeg,gif and png
- Avatar attachment file size is limited to 15 mb
- Widget Message attachments are limited to types ['image/png', 'image/jpeg', 'image/gif', 'image/bmp', 'image/tiff', 'application/pdf', 'audio/mpeg', 'video/mp4', 'audio/ogg', 'text/csv']
- Widget Message attachments are limited to 40Mb size limit.
2021-09-01 15:08:05 +05:30
Sojan Jose
dd9d5e410c feat: Add CSAT response APIs (#2503)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-29 20:59:41 +05:30
Pranav Raj S
bd1b17baf3 feat: Show the CSAT response to the agent (#2511) 2021-06-25 13:37:51 +05:30
Muhsin Keloth
dbddb1ece4 feat: Add CSAT response submit action (#2506)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-25 12:00:49 +05:30
Sojan Jose
853db60f8e feat: Add Public APIs for API Channel (#2375) 2021-06-15 20:09:17 +05:30
Sojan Jose
467b45b427 feat: Improved password security policy (#2345)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-07 17:26:08 +05:30
Pranav Raj S
037ffc7419 feat: Add a pre-chat form on widget (#1769) 2021-02-16 00:14:13 +05:30
Sojan Jose
7884090551 chore: Enable updating conversation additional attributes (#1611)
- Enable updating additional attributes via conversation API
- Handle the case when additional_attributes is nil

Fixes: #1357
2021-01-07 13:47:38 +05:30
Sojan Jose
e44afa03f3 chore: Prevent i18n config bleeding across requests (#1214) 2020-10-05 17:55:46 +05:30
Sojan
739c062676 chore: Enable an echo id for message create end points 2020-09-13 16:16:52 +05:30
Sojan Jose
ac5d755545 chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Sojan Jose
d800b55ac6 Chore: Add display name to the user (#1067)
* Chore: Adding browser info to web widget triggered event

fixes: #970

* Chore: Rename nickname to display name

references: #972

* Chore: Change nickname in code

* chore: fix errors

* Chore: update nginx config

fixes: #1057

* Chore: Fix specs
2020-07-20 18:28:14 +05:30
Sojan Jose
cc02611007 Chore: Convert Message Sender to polymorphic (#740)
Fixes #680
2020-06-27 21:34:53 +05:30
Sojan Jose
051871a3cd Chore: Code Cleanup in API controllers (#932)
* Chore: Code Cleanup in API controllers

* Remove unnecessary scoping for accounts controller
2020-06-07 13:58:05 +05:30
Sony Mathew
818c769bb7 Chore: Message to support multiple attachments (#730)
* Changes for the message to have multiple attachments
* changed the message association to attachments from has_one to has_many
* changed all the references of this association in building and fetching to reflect this change

* Added number of attachments validation to the message model

* Modified the backend responses and endpoints to reflect multiple attachment support (#737)

* Changing the frontend components for multiple attachments
* changed the request structure to reflect the multiple attachment structures
* changed the message bubbles to support multiple attachments
* bugfix: agent side attachment was not showing because of a missing await
* broken message was shown because of the store filtering
* Added documentation for ImageMagick

* spec fixes

* refactored code to reflect more apt namings

* Added updated message listener for the dashboard (#727)
* Added the publishing for message updated event
* Implemented the listener for dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-17 21:15:20 +05:30
Sojan Jose
b0950d6880 Feature: Rich Message Types (#610)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2020-04-10 16:42:37 +05:30
Pranav Raj S
cb22b396eb Feature: Website SDK (#653)
Add SDK functions

Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-03 13:04:58 +05:30
Nithin David Thomas
7fcd2d0e85 Feature: Support file type messages on widget and dashboard (#659)
- Adds support for file upload

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-02 12:28:38 +05:30
Nithin David Thomas
f7e5f1fabf Feature: Send attachments to widget user (#621) 2020-03-22 15:54:36 +05:30
Nithin David Thomas
c119c6577b Feature: As a admin, I should be able to add webhooks to account (#572)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-02-29 17:43:49 +05:30
Pranav Raj S
18bf1a9e62 Ignore case from input email (#424) 2020-01-13 14:25:23 +05:30
Sojan Jose
722f540b03 [Feature] Email collect message hooks (#331)
- Add email collect hook on creating conversation
- Merge contact if it already exist
2020-01-09 13:06:40 +05:30
Sojan
8e6b735299 Bugfix: Sidekiq queues getting stuck [#411]
ref: https://github.com/rails/rails/issues/36810
closes: #411
2020-01-09 11:59:31 +05:30
Pranav Raj S
439e064d90 Feature: Contact Panel with conversation details (#397)
* Add Contact panel changes

* Fix parent iframe blocked

* Add Conversation Panel, Contact messages

* Update contact panel with conversation details

* Update designs in sidebar

* Fix specs

* Specs: Add specs for conversationMetadata and contact modules

* Fix currentUrl issues

* Fix spelling

* Set default to empty string
2020-01-01 22:30:43 +05:30
Pranav Raj S
2b41e91768 [Enhancement] Fetch previous messages in the conversation (#355)
* Fetch previous messages in the conversation

* Add specs for conversation store

* Fix codeclimate issues

* Exclude specs folder

* Exclude globally

* Fix path in exclude patterns

* Add endPoints spec

* Add snapshots for Spinner

* Add specs for actions
2019-12-11 20:57:06 +05:30
Pranav Raj S
88ac20efb5 [Feature] Detect browser on conversation initiation (#208) 2019-11-16 14:48:38 +05:30
Pranav Raj S
3d3aefb197 [Enhancement] Use JS-Cookie to set Cookies (#193)
* Update js-cookie

* Add sdk css

* Remove conversation padding
2019-10-30 10:43:11 +05:30
Pranav Raj S
16fe912fbd [Feature] Website live chat (#187)
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2019-10-29 12:50:54 +05:30
Pranav Raj S
94c6d6db6f 🚨Fix Rubocop lint errors 2019-10-20 14:17:26 +05:30
Pranav Raj Sreepuram
2a34255e0b Initial Commit
Co-authored-by: Subin <subinthattaparambil@gmail.com>
Co-authored-by: Manoj <manojmj92@gmail.com>
Co-authored-by: Nithin <webofnithin@gmail.com>
2019-08-14 15:18:44 +05:30