Commit Graph

95 Commits

Author SHA1 Message Date
Pranav
b34c526c51 feat(apps): Shopify Integration (#11101)
This PR adds native integration with Shopify. No more dashboard apps.
The support agents can view the orders, their status and the link to the
order page on the conversation sidebar.

This PR does the following: 
- Create an integration with Shopify (a new app is added in the
integrations tab)
- Option to configure it in SuperAdmin
- OAuth endpoint and the callbacks.
- Frontend component to render the orders. (We might need to cache it in
the future)
---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-03-19 15:37:55 -07:00
Pranav
cc4924db55 feat: Update translated content inline (#11074)
Previously, viewing translations required opening a modal, which was a
frustrating experience. This update improves the UX by displaying
translations inline.

https://www.loom.com/share/c69f4316248946208f2e56e2429063a2

A sample message with translated content (which has an option to see the
original):
 
<img width="313" alt="Screenshot 2025-03-12 at 6 57 49 PM"
src="https://github.com/user-attachments/assets/52434086-b57f-40e8-87b8-314c3519df4b"
/>

Right now, the translation is done based on the account locale. Some of
the future considerations.

- Add personal preference for the language (For eg: an agent can use the
software in spanish even though the company default is english), then
support translations based on personal preference.
- Add support for LLM translations (OpenAI integration)
- Add translations if Captain is enabled
- Add auto translation if the feature is turned on.
2025-03-12 19:31:28 -07:00
Sivin Varghese
35c69fc282 fix: Usability issues in conversation card context menu (#10971)
# Pull Request Template

## Description

The PR includes usability feedback fixes for the conversation card
context menu. A "Mark as Read" option has been added after "Mark as
Unread" to prevent misclicks due to shifting menu positions.
Additionally, a separator line has been introduced for better grouping
and clarity

#### **Orders**  
<img width="210" alt="image"
src="https://github.com/user-attachments/assets/d7c04356-7cfb-4f43-ac55-beb4167f91e9"
/>
<img width="210" alt="image"
src="https://github.com/user-attachments/assets/593acd58-39cf-4b25-b119-03b89cb3528c"
/>

**Fixes** https://linear.app/chatwoot/issue/CW-4088/usability-feedback

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### **Loom video**

https://www.loom.com/share/59f8ad3bf4054b299bfcffc0ba24eca1?sid=98fbb67d-c3e9-4fa4-9b04-2a7cb3bf8568

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-02-25 16:48:04 +05:30
Sivin Varghese
9cee8a1713 fix: CORS issue with file download (#10755)
# Pull Request Template

## Description
https://github.com/chatwoot/utils/pull/38

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-01-27 14:33:12 +05:30
Shivam Mishra
451c28a7a1 feat: add prompt suggestions and June events (#10726)
This PR adds the following two features

1. Prompt suggestions to get started with Copilot Chat
2. June events for each action

![CleanShot 2025-01-20 at 21 00
52@2x](https://github.com/user-attachments/assets/d73e7982-0f78-4d85-873e-da2c16762688)

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-01-21 22:52:42 +05:30
Shivam Mishra
5046dc5727 feat: add CSAT & Form bubble (#10711)
![CleanShot 2025-01-17 at 14 02
40@2x](https://github.com/user-attachments/assets/7a19c4d7-7548-4b6a-92bb-0ddba181c428)

![CleanShot 2025-01-17 at 14 39
50@2x](https://github.com/user-attachments/assets/4251c944-2d1f-4cb5-817a-6352a644b743)

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-17 15:30:52 +05:30
Shivam Mishra
eef70b9bd7 feat: integrate new bubbles (#10550)
To test this, set the `useNextBubble` value to `true` in the
localstorage. Here's a quick command to run in the console

```js
localStorage.setItem('useNextBubble', true)
```

```js
localStorage.setItem('useNextBubble', false)
```

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-19 18:41:55 +05:30
Shivam Mishra
19ff5bdd5e feat: Add new message bubbles (#10481)
---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-12 17:42:22 -08:00
Pranav
10a0333980 feat(ee): Add copilot integration (v1) to the conversation sidebar (#10566) 2024-12-10 15:36:48 -08:00
Willian Coqueiro
54740e3bb9 fix: Update the translation for the text used in isTyping method (#10384)
This fix consists of translating the message when another user is typing on the other side.
---
Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-11-04 20:04:08 -08:00
Shivam Mishra
a8c12ffb25 chore: update interpolation syntax for i18n files (#10198)
There were two warnings showing up on new teams page

1. `errorMessage` prop was getting invalid value, this was because were
short circuting the error message using `&&`, fixed it by using ternary
operator
2. `vue-i18n` has deprecated [rails
syntax](https://vue-i18n.intlify.dev/guide/essentials/syntax#rails-i18n-format),
fixed that warning by removing `%` before `{}` for interpolation

> Note: the `vue-i18n` deprecation needs to be handled, but we can do it
later
2024-10-07 11:12:40 -07:00
Fayaz Ahmed
f38101527f feat: Redesign onboarding screen (#9939)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-08-16 13:01:22 +05:30
Sivin Varghese
b4b308336f feat: Eslint rules (#9839)
# Pull Request Template

## Description

This PR adds new eslint rules to the code base.

**Error rules**

|    Rule name     | Type | Files updated |
| ----------------- | --- | - |
| `vue/block-order`  | error  |    |
| `vue/component-name-in-template-casing`  | error  |    |
| `vue/component-options-name-casing`  | error  |    |
| `vue/custom-event-name-casing`  | error  |    |
| `vue/define-emits-declaration`  | error  |    |
| `vue/no-unused-properties`  | error  |    |
| `vue/define-macros-order`  | error  |    |
| `vue/define-props-declaration`  | error  |    |
| `vue/match-component-import-name`  | error  |    |
| `vue/next-tick-style`  | error  |    |
| `vue/no-bare-strings-in-template`  | error  |    |
| `vue/no-empty-component-block`  | error  |    |
| `vue/no-multiple-objects-in-class`  | error  |    |
| `vue/no-required-prop-with-default`  | error  |    |
| `vue/no-static-inline-styles`  | error  |    |
| `vue/no-template-target-blank`  | error  |    |
| `vue/no-this-in-before-route-enter`  | error  |    |
| `vue/no-undef-components`  | error  |    |
| `vue/no-unused-emit-declarations`  | error  |    |
| `vue/no-unused-refs`  | error  |    |
| `vue/no-use-v-else-with-v-for`  | error  |    |
| `vue/no-useless-v-bind`  | error  |    |
| `vue/no-v-text`  | error  |    |
| `vue/padding-line-between-blocks`  | error  |    |
| ~`vue/prefer-prop-type-boolean-first`~ | ~error~ |  (removed this
rule, cause a bug in displaying custom attributes) |
| `vue/prefer-separate-static-class`  | error  |    |
| `vue/prefer-true-attribute-shorthand`  | error  |    |
| `vue/require-explicit-slots`  | error  |    |
| `vue/require-macro-variable-name`  | error  |    |


**Warn rules**

|    Rule name     | Type | Files updated |
| ---- | ------------- | ------------- |
| `vue/no-root-v-if`  | warn  |    |


Fixes https://linear.app/chatwoot/issue/CW-3492/vue-eslint-rules

## Type of change

- [x] New feature (non-breaking change which adds functionality)


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Fayaz Ahmed <fayazara@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-08-05 14:02:16 +05:30
Sivin Varghese
ca2fa5ff06 fix: Clicking on contact attributes doesn't do anything if contact attributes list is empty (#9257)
* fix: Clicking on contact attributes doesn't do anything if contact attributes list is empty

* Update app/javascript/dashboard/i18n/locale/en/conversation.json

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

* Update app/javascript/dashboard/i18n/locale/en/contact.json

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-04-18 12:31:32 +05:30
Muhsin Keloth
aed156f359 feat: Better SLA missed events popover (#9215)
* feat: SLA events component

* feat: Add SLA event item component

* Update SLAPopoverCard.vue

* Update SLAPopoverCard.vue

* fix: Translation

* Update SLAEventItem.vue

* feat: complete sticky nrt

* chore: code cleanup

* Update SLACardLabel.vue

* chore: code cleanup

* chore: away click fixes

* feat: use tabular nums

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-04-10 12:49:38 +05:30
Sivin Varghese
e49ef773d8 feat: UI to show the SLA threshold in chat screen (#9146)
- UI will show the breach in the conversation list.
- UI will show the breach in the conversation header.

Fixes: https://linear.app/chatwoot/issue/CW-3146/update-the-ui-to-show-the-breach-in-the-conversation-list
Fixes: https://linear.app/chatwoot/issue/CW-3144/ui-update-to-show-the-breachgoing-to-breach
2024-04-04 15:46:46 +05:30
Sivin Varghese
3e07320d22 feat: SLA threshold card component (#9163)
- Component to display SLA timer in the conversation card and header
2024-03-27 13:19:51 +05:30
Shivam Mishra
50b2ca014e feat: UI for unsupported message (#8660)
Display an unsupported message in UI when handling unsupported messages from channels like facebook, Instagram etc.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-01-09 21:53:58 -08:00
Nithin David Thomas
39d0748a5b feat: Lets users insert connected portal article into replies [CW-2282] (#8117)
- Lets users insert connected portal articles into replies

https://linear.app/chatwoot/issue/CW-2282/list-all-the-top-articles-from-the-connected-help-center
https://linear.app/chatwoot/issue/CW-1453/container-view-for-showing-search-input-and-result-items
2023-11-04 02:57:25 -07:00
Shivam Mishra
7ffa669c5c feat: Implement message bubble reply to (#8068)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-11 22:04:12 +05:30
Shivam Mishra
cbae95422d feat: Implement reply to for reply editor (#8063)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-10 19:13:12 +05:30
Shivam Mishra
081c845c56 chore: Remove twitter actions (#8079) 2023-10-10 16:48:58 +05:30
Shivam Mishra
1b63adfb2e feat: add option for reply to in context menu (#8043)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-10-05 20:01:20 +05:30
Sivin Varghese
396ef02b0c feat: Improve the initial screen placeholder (#7708)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-08-14 17:50:34 -07:00
Shivam Mishra
ec7434d000 feat: Remove twitter (#7505) 2023-07-11 14:00:11 -07:00
Shivam Mishra
28e7a5d228 fix: CC conditions when the last email is from someone else (#7010) 2023-06-28 20:28:44 -07:00
Muhsin Keloth
2c3337b117 feat: Move snooze actions to command bar (#7343) 2023-06-19 13:57:59 +05:30
Tejaswini Chile
3c2d6faf68 feat: Instagram story replies will display the original story link (#6846) 2023-04-26 15:27:07 +05:30
Shivam Mishra
0874aeee2d feat: priority UI (#6966) 2023-04-24 19:00:08 +05:30
Pranav Raj S
6000028f64 feat: Allow agents/admins to copy the link to a message (#5912) 2023-03-26 22:58:42 -07:00
Pranav Raj S
70e7530cb4 feat: Setup context menu for message (#6750) 2023-03-24 16:20:19 -07:00
Sojan Jose
ca1adb9960 feat: conversation participants (#4145)
Fixes #241
Fixes: chatwoot/product#648

Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-02-16 13:35:06 +05:30
Pranav Raj S
80784e3cab feat: Add Google Translate API Integration (#6454) 2023-02-15 20:50:45 -08:00
Jacson Santos
73d14f204e feat: Add the ability to receive contact(vCard) on a WhatsApp inbox (#6330)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-02-07 19:36:38 -08:00
Muhsin Keloth
d9a1154977 feat: Support variables in canned response (#6077)
- Added the option to insert variables in canned responses.
- Populate variables on selecting a canned response.
- Show a warning if there are any undefined variables in the message before sending a message.
2023-01-24 13:06:50 +05:30
Pranav Raj S
4d2b7c37a0 feat: Display labels in the conversation card (#6088)
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2022-12-17 13:11:28 -08:00
Sojan Jose
606fc9046a feat: Allow users to mark a conversation as unread (#5924)
Allow users to mark conversations as unread.
Loom video: https://www.loom.com/share/ab70552d3c9c48b685da7dfa64be8bb3

fixes: #5552

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-11-24 10:55:45 +03:00
Fayaz Ahmed
c3ec1d4f8a feat: Add the ability for the agents to execute a macro (#5698)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-10-24 20:33:59 -07:00
Pranav Raj S
788b766179 feat: Quickly create canned responses (#5563) 2022-10-05 22:00:15 -07:00
Sivin Varghese
beedfc47bf feat: Allow users to select Cmd+Enter as a hotkey (#4401)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-10-03 15:27:34 -07:00
Pranav Raj S
cc4ef14faa chore: Fix link generation logic in help-center (#5470) 2022-09-20 18:23:28 -07:00
Sivin Varghese
8bc560752f fix: File validations for Twilio WhatsApp Channel (#5294)
Fixes: #5289 #2971

- Removed unsupported attachment file format from Twilio WhatsApp Channel. https://www.twilio.com/docs/whatsapp/guidance-whatsapp-media-messages

- Added 5 MB attachment file limit for Twilio SMS Channel.
2022-08-23 18:35:31 +05:30
Fayaz Ahmed
fc9699d993 feat: Add assign team option to the context menu (#5153)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-08-05 10:57:58 +05:30
Pranav Raj S
2c372fe315 feat: Improve email rendering, introduce a new layout for emails (#5039)
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
2022-08-01 10:53:50 +05:30
Fayaz Ahmed
2082409657 feat: Add support for right click context menu in conversations (#4923)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-07-26 10:47:28 +05:30
Pranav Raj S
b9aa4444b3 feat: Allow users to create dashboard apps to give agents more context (#4761) 2022-06-01 11:13:10 +05:30
Fayaz Ahmed
3f382e5979 Handle falsy values for filename (#4766) 2022-05-31 16:38:24 +05:30
giquieu
96b719017b feat: Ability to send voice message to channel (#4064)
Created the possibility to send audio as an attachment via the dashboard.
The channels that can send audio are the same channels that can send any type of attachment.
Used RecordRTC (https://github.com/muaz-khan/RecordRTC) to capture the audio and Wavesurfer (https://github.com/katspaugh/wavesurfer.js) to display the audio waves.
RecordRTC can be used to record videos if necessary.

Fixes #1973
2022-03-04 19:43:07 +05:30
Nithin David Thomas
2c8a3ef3b2 fix: Message signature going with other channels message (#4024)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-02-25 16:36:10 +05:30
Nithin David Thomas
351a3dc372 feat: Adds email signature form to profile settings (#3906) 2022-02-15 10:38:24 +05:30