Commit Graph

1717 Commits

Author SHA1 Message Date
Zero King
db4997c07f fix: Array length check (#1300) 2020-10-03 14:07:50 +05:30
Abhishek
70f08103aa feat: Activity message for label addition & deletion (#1291)
Fixes: #1022
2020-10-02 16:33:59 +05:30
Dmitriy Shcherbakan
98cb09104e chore: Refactor DeviseOverrides::ConfirmationsController#create (#1297) 2020-10-02 15:27:26 +05:30
Dmitriy Shcherbakan
127ffda762 feat: Change availability status from sidebar (#1288)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-10-02 11:16:12 +05:30
Jonathan Como
f61b731fb3 fix: Call hasUserKeys() on user argument (#1295) 2020-10-02 10:17:12 +05:30
Abhishek
5cd08b3f98 chore: self-assign conversation activity message (#1293) 2020-10-02 00:41:23 +05:30
Sojan Jose
b862817b29 feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
Pranav Raj S
99ca54fd3c fix: Remove keys for reports from translation file (#1279) 2020-09-27 18:56:52 +05:30
Pranav Raj S
dbd1720aeb chore: Add a check for data diff in setUser call (#1272) 2020-09-26 22:33:20 +05:30
Subin T P
701eccb35c Feature: Knowledge Base APIs (#1002)
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories

Addresses: #714

Co-authored-by: Sojan <sojan@pepalo.com>
2020-09-26 02:32:34 +05:30
David Steinbauer
4b27ac63d4 chore: Add widget text translations for German (#1276) 2020-09-25 21:36:31 +05:30
Sojan Jose
532331edb6 feat: Ability to search conversation with message content (#1265)
- API end point which takes message content as search parameter
- end point supports additional filtering with labels and inbox ids
- swagger doc
2020-09-23 15:27:41 +05:30
snowild
17e5c01948 chore: Update zh_TW i18n files (#1262)
Co-authored-by: JackTsai <jacktsai@larvata.tw>
2020-09-22 19:16:00 +05:30
Sony Mathew
381c448627 fix: Email encoding issue - utf8 (#1264)
There were issues in parsing Arabic or UTF characters (emojis)
correctly for the incoming emails.

All these characters were converted to question marks which is
teh fallback character when an encoding is enforced and there is
a missing matching character.
2020-09-22 11:26:41 +05:30
Sony Mathew
f9b0427751 feat: email channel backend (#140) (#1255)
* feat: added support mailbox to handle email channel (#140)

Added a new mailbox called 'SupportMailbox' to handle all the
incoming emails other than reply emails.

An email channel will have a support email and forward email
associated with it. So we filter for the right email inbox based on
the support email of that inbox and route this to this mailbox.

This mailbox finds the account, inbox, contact (create a new one
if it does not exist) and creates a conversation and adds the
email content as the first message in the conversation.

Other minor things handled in this commit:

* renamed the procs for routing emails in application mailbox
* renamed ConversationMailbox to ReplyMailbox
* Added a fallback content in MailPresenter
* Added a record saving (bang) versions of enabling and disabling
features in Featurable module
* added new factory for the email channel

refs: #140
2020-09-21 22:44:22 +05:30
Vishal Pandey
313b2da703 bugfix: fix file uploads not showing original file name
fixes: #1246
2020-09-21 18:42:30 +05:30
Pranav Raj S
ea6577af6d fix: Remove agent keys from translation file (#1261) 2020-09-20 22:19:34 +05:30
Pranav Raj S
0deb1af852 chore: Add a check for defined labels in SDK API (#1259) 2020-09-20 19:29:39 +05:30
Sony Mathew
fc7b84d612 Chore: Fix N+1 queries in dashboard side (#1254)
* Chore: Fix N+1 queries in dashboard side

Fixed a couple of N+1 queries fired on the dashboard side of
the app to improve performance.
2020-09-19 12:46:34 +05:30
Sojan Jose
74d07c876e chore: Fix RestClient::GatewayTimeout, label_list of NilClass (#1243) 2020-09-18 18:50:53 +05:30
Pranav Raj S
646746aa10 fix: Check medium to decide 24 hour window (#1245) 2020-09-17 23:32:19 +05:30
Pranav Raj S
5ae3026125 fix: Add available_name method to agent_bot (#1238) 2020-09-16 11:46:07 +05:30
Pranav Raj S
1312d07aa2 chore: Remove momentjs, use date-fns (#1233) 2020-09-14 15:14:26 +05:30
Pranav Raj S
f3a357d832 chore: Remove emojione, cleanup styles (#1232)
* chore: Remove `emojione`, cleanup styles

* Move size to variables

* Remove unused categories
2020-09-13 22:49:01 +05:30
Sojan
739c062676 chore: Enable an echo id for message create end points 2020-09-13 16:16:52 +05:30
Sojan Jose
afc062537c chore: Fix integration hooks destroy method (#1224) 2020-09-12 23:09:55 +05:30
Sojan Jose
31c07771e8 feat: Notification on new messages in conversation (#1204)
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Sojan Jose
ac5d755545 chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Pranav Raj S
d18c8fc08a chore: Add message_echo listener for Facebook (#1192)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-09-04 19:13:47 +05:30
Pranav Raj S
715bd368f4 chore: Add alt for bubble icon (#1200) 2020-09-04 19:13:22 +05:30
Sojan Jose
afb5694ed6 chore: Enable runtime metrics on Heroku (#1178)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-03 15:24:08 +05:30
Nithin David Thomas
9b23a11c5b chore: Improves styling for conversation header (#1167)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-03 14:11:07 +05:30
Pranav Raj S
dfb533db8d chore: Improve widget loading performance (#1191)
* Frontend assets url

* Remove font files from widget

* Rename variable to ASSET_CDN_HOST
2020-09-03 13:17:45 +05:30
Sahil Mittal
17968e6d3f bugfix: validate_queue method - map then sort, instead of sort then map (#1187)
Co-authored-by: Sahil Mittal <sahil.mittal@snapdeal.com>
2020-09-02 20:51:40 +05:30
Sojan Jose
85ae6d92b9 feat: Enable Slack Integration in all channels (#1175) 2020-08-29 01:39:41 +05:30
Pranav Raj S
45cd949c40 feat: Add a popout option on webwidget (#1174)
* feat: Add a popout option on webwidget
2020-08-28 17:39:46 +05:30
Sojan Jose
ce13efd273 chore: Update translations for ar, zh (#1172) 2020-08-26 21:33:52 +05:30
Sojan Jose
2193de9853 chore: General fixes and clean up (#1169) 2020-08-25 23:04:02 +05:30
WevrLabs
fe1259a29f feat: Update styles, Add support for Arabic text in emails (#1088)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-08-23 19:58:19 +05:30
Pranav Raj Sreepuram
37335c413a Fix window.chatwootSettings is undefined 2020-08-23 18:10:36 +05:30
Pranav Raj S
8cf05f1d9f feat: Ability to edit a contact (#1092)
Ability to edit contact information in conversation sidebar

Co-authored-by: Sojan <sojan@pepalo.com>
2020-08-23 00:05:07 +05:30
Pranav Raj S
ec6cd4bbba feat: Use order_by_name as default sort order for inbox/user (#1160) 2020-08-22 22:20:22 +05:30
Sojan Jose
83eb92e7ff chore: Enable Russian, update translations (#1159)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-22 17:54:16 +05:30
Sojan Jose
cdd385b269 feat: Custom Attributes for contacts (#1158)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-21 19:30:27 +05:30
Sojan Jose
507b40a51d chore: Control rendering contact inbox (#1157) 2020-08-19 23:25:55 +05:30
Pranav Raj S
e8912655a5 feat: Allow user to change the bubble title using SDK (#1155)
- Allow user to change the bubble title using SDK
- Add docs for enabling expanded bubble
2020-08-19 22:24:02 +05:30
Sojan Jose
22880df429 Feature: Send chat transcript via email (#1152)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-17 11:25:13 +05:30
Pranav Raj S
104f1fb1cc Update application_mailer.rb 2020-08-14 23:50:41 +05:30
Sojan Jose
be91b322a4 chore: Enable additional attributes in liquid (#1144)
enable additional liquid variables in mailers

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-14 00:47:24 +05:30
Sojan Jose
4216d63311 feat: Ability to reply to specific tweets (#1117)
Ability to choose a specific tweet to reply to

Fixes #982
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-08-11 09:57:42 +05:30