Commit Graph

236 Commits

Author SHA1 Message Date
Pranav
f42fddd38e feat: Add stores for copilotMessages and copilotThreads (#11603)
- Set up stores for copilotThreads and copilotMessages.
- Add support for upsert messages to the copilotMessages store on
receiving ActionCable events.
- Implement support for the upsert option.
2025-05-27 18:36:32 -06:00
Sivin Varghese
e92f72b318 chore: Prevent online presence during impersonation (#11538) 2025-05-23 09:53:40 +05:30
Muhsin Keloth
76bec9a3ff fix: Add missing 'hc' path segment after custom domain in article URLs (#11353) 2025-04-22 21:53:50 +05:30
Muhsin Keloth
e3bacd27d8 feat: Add custom domain to article URL if custom domain exists for the portal (#11349)
Portals can have custom domains. When inserting or previewing articles,
we consider the frontend URL. This PR fixes article URL generation to
properly include the portal's custom domain.
2025-04-22 20:54:09 +05:30
Shivam Mishra
73dcf539ed feat: allow role based filtering on the frontend (#11246)
This pull request introduces frontend role filtering to allStatusChat
getter. The key changes include the addition of a new helper function to
get the user's role, updates to the conversation filtering logic to
incorporate role and permissions, and the addition of unit tests for the
new filtering logic.

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-04-09 11:46:20 -07:00
Muhsin Keloth
246deab684 feat: Instagram reauthorization (#11221)
This PR is part of https://github.com/chatwoot/chatwoot/pull/11054 to
make the review cycle easier.
2025-04-03 14:30:48 +05:30
Sivin Varghese
c35edc9c49 chore(i18n): Improvements in automation and macros (#11231)
# Pull Request Template

## Description

This PR includes,
1. **Sort Accounts List** – Orders the accounts list alphabetically for
better organization.
2. **Add Missing Translations in Automation** – Includes missing
translations for actions, events, and conditions dropdown.
3. **Fix Missing Translation in Macros** – Adds missing translations in
the macros action select dropdown.
4. Translate "Automation System" Username – Ensures the "Automation
System" username is properly translated.

Fixes: https://linear.app/chatwoot/issue/CW-4198/issues-[converso]

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-04-02 15:48:42 -07:00
Shivam Mishra
9761214860 feat: Add debounce for meta query (#11195)
This PR combines the approaches in
https://github.com/chatwoot/chatwoot/pull/11190 and
https://github.com/chatwoot/chatwoot/pull/11187 to debounce the meta
request with a max wait time of 2.5 seconds With 500 concurrent users,
the theoretical limit with this is 720K requests per minute, if all of
them continuously receive websocket events.

The max wait of 2.5 seconds is still very generous, and we can easily
make it 2 seconds for smaller accounts and 5 seconds for larger
accounts.

```js
const debouncedFetchMetaData = debounce(fetchMetaData, 500, false, 200);
const longDebouncedFetchMetaData = debounce(fetchMetaData, 500, false, 5000);

export const actions = {
  get: async ({ commit, state: $state }, params) => {
    if ($state.allCount > 100) {
      longDebouncedFetchMetaData(commit, params);
    } else {
      debouncedFetchMetaData(commit, params);
    }
  },
  set({ commit }, meta) {
    commit(types.SET_CONV_TAB_META, meta);
  },
};

```

Related Utils PR: https://github.com/chatwoot/utils/pull/49
Here's the debounce in action

<img width="934" alt="image"
src="https://github.com/user-attachments/assets/5265a108-9c64-4488-9b4c-2e0d06aadc50"
/>

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-03-27 19:41:02 -07:00
Pranav
4b4d9f8f7c fix: Update throttle for /meta endpoints, will call every 2s for small account, 10s for large accounts (#11190)
This update improves the throttling mechanism for conversation meta
requests to optimize server load and enhance performance. The changes
implement differentiated thresholds based on account size - a 2-second
throttle for small accounts (≤100 conversations) and a 10-second
throttle for large accounts (>100 conversations).

Fixes #11178
2025-03-26 14:59:39 -07:00
Shivam Mishra
50efd28d16 feat: Add support for frontend filtering of conversations (#11111)
This pull request includes significant changes to the filtering logic
for conversations in the frontend, here's a summary of the changes

This includes adding a `matchesFilters` method that evaluates a
conversation against the applied filters. It does so by first evaluating
all the conditions, and later converting the results into a JSONLogic
object that can be evaluated according to Postgres operator precedence

### Alignment Specs

To ensure the frontend and backend implementations always align, we've
added tests on both sides with same cases, for anyone fixing any
regressions found in the frontend implementation, they need to ensure
the existing tests always pass.

Test Case | JavaScript Spec | Ruby Spec | Match?
-- | -- | -- | --
**A AND B OR C** | Present | Present | Yes
Matches when all conditions are true | Present | Present | Yes
Matches when first condition is false but third is true | Present |
Present | Yes
Matches when first and second conditions are false but third is true |
Present | Present | Yes
Does not match when all conditions are false | Present | Present | Yes
**A OR B AND C** | Present | Present | Yes
Matches when first condition is true | Present | Present | Yes
Matches when second and third conditions are true | Present | Present |
Yes
**A AND B OR C AND D** | Present | Present | Yes
Matches when first two conditions are true | Present | Present | Yes
Matches when last two conditions are true | Present | Present | Yes
**Mixed Operators (A AND (B OR C) AND D)** | Present | Present | Yes
Matches when all conditions in the chain are true | Present | Present |
Yes
Does not match when the last condition is false | Present | Present |
Yes

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-03-24 19:39:04 -07:00
Sivin Varghese
a8001ccabc fix: Translate "None" option in automation select (#11076)
# Pull Request Template

## Description

This PR includes a translation update for the "None" option in the
automation select for both agents and teams

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-03-13 16:44:46 -07:00
Sivin Varghese
d96ac59cca fix: Translate "None" option in agent assignment dropdown (#11060)
# Pull Request Template

## Description

This PR includes a translation update for the "None" option in the agent
assignment multi-select dropdown.

Fixes
https://linear.app/chatwoot/issue/CW-4140/none-option-in-assign-agent-multi-select-is-not-translated

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

**Test cases**
1. Check in conversation sidebar
2. Check in command bar
3. Check in participation dropdown


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-03-11 14:49:27 -07:00
Muhsin Keloth
bca8c99148 feat: Add June events for linear integration (#11007)
Fixes https://linear.app/chatwoot/issue/CW-3415/june-sdk-events
2025-03-03 13:33:11 +05:30
Sivin Varghese
2556de1f38 feat: Support bigger font size in dashboard (#10974)
# Pull Request Template

## Description

Fixes
https://linear.app/chatwoot/issue/CW-4091/accessibility-improvement-support-bigger-font-size-for-the-dashboard

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### **Loom video**

https://www.loom.com/share/1ab781859fa748a5ad54aacbacd127b4?sid=a7dd9164-a6de-462f-bff7-1b25e9c55b4f

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-02-27 12:10:33 +05:30
Pranav
6e48e73e73 fix: Initialize SDK along with emitter registration (#10896)
Initialize the SDK along with the emitter registration to ensure
accurate data reporting for analytics events.
2025-02-12 22:14:04 -08:00
Shivam Mishra
a428dfc3f4 feat: handle mine event for incoming messages (#10867)
Handle `mine` condition, missed in
https://github.com/chatwoot/chatwoot/pull/10529
2025-02-11 17:45:31 +05:30
Sivin Varghese
80e6a2a479 chore: Disable audio alert for pending status conversation (#10777)
# Pull Request Template

## Description

This PR disables audio alerts for conversations with a status of
"pending." It applies to all notification event types, ensuring that
audio will not play for conversations marked as "pending."

Fixes
https://linear.app/chatwoot/issue/CW-3951/audio-alerts-shouldnt-be-triggered-in-conversation-is-in-pending-state

## Type of change

- [x] Breaking change (fix or feature that would cause existing
functionality not to work as expected)

## How Has This Been Tested?

Steps:
1. Create a conversation.
2. Then mark the conversation as pending.
3. Send message.
4. Make sure audio notification are enabled.


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-01-28 18:49:12 +05:30
Shivam Mishra
ef7bf66476 feat: Add frontend changes for Captain limits (#10749)
This PR introduces several improvements to the Captain AI dashboard
section:

- New billing page, with new colors, layout and meters for Captain usage
- Updated the base paywall component to use new colors
- Updated PageLayout.vue, it's more generic and can be used for other
pages as well
   - Use flags to toggle empty state and loading state
- Add prop for `featureFlag` to show the paywall slot based on feature
enabled on account
- Update `useAccount` to add a `isCloudFeatureEnabled`
- **Removed feature flag checks from captain route definitions**, so the
captain entry will always be visible on the sidebar
- Add banner to Captain pages for the following cases
   - Responses usage is over 80%
   - Documents limit is fully exhausted


### Screenshots

<details><summary>Free plan</summary>
<p>

![CleanShot 2025-01-22 at 18 37
11@2x](https://github.com/user-attachments/assets/17d3ddba-9095-4e81-9b6f-45b5f69e6a3f)
![CleanShot 2025-01-22 at 18 37
04@2x](https://github.com/user-attachments/assets/df9bb0a6-085f-45da-97d4-74cbcc33fc7e)


</p>
</details> 

<details><summary>Paid plan</summary>
<p>

![CleanShot 2025-01-22 at 18 36
45@2x](https://github.com/user-attachments/assets/a7ccf9d4-143b-49e4-8149-83c7a7985023)

![CleanShot 2025-01-22 at 20 23
57@2x](https://github.com/user-attachments/assets/c6ce35ba-e537-486d-85c8-4cc2d4e76438)


</p>
</details>

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-01-24 09:21:09 -08:00
Shivam Mishra
451c28a7a1 feat: add prompt suggestions and June events (#10726)
This PR adds the following two features

1. Prompt suggestions to get started with Copilot Chat
2. June events for each action

![CleanShot 2025-01-20 at 21 00
52@2x](https://github.com/user-attachments/assets/d73e7982-0f78-4d85-873e-da2c16762688)

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-01-21 22:52:42 +05:30
Pranav
7469cde0b9 fix: Remove Report API calls from being called on every event (#10691)
Previously, the Reports API fetched data based on event triggers. For
example, when an event occurred on an account, the system would
automatically retrieve and display updated information. However, this
approach was designed under the assumption that reports would be
accessed by a small number of users and on an infrequent basis (e.g.,
once daily or weekly).

In scenarios where large customers have multiple team members actively
monitoring reports, this event-driven approach led to an excessive
number of requests, significantly straining the system.

This PR introduces a interval-based fetching of reports instead of the
event-driven model.
2025-01-15 11:23:00 -08:00
Sivin Varghese
3c93cdb8b2 feat(v4): Update Inbox view card design (#10599) 2025-01-07 21:11:54 +05:30
Sivin Varghese
86d37622c8 chore: Remove unused files in contact (#10570) 2024-12-11 19:29:24 -08:00
Sivin Varghese
1b430ffae2 fix: New compose conversation form (#10548) 2024-12-06 15:40:06 +05:30
Sivin Varghese
afb3e3e649 fix: Fix issues with contact routes in old navigation sidebar (#10547) 2024-12-05 22:46:57 -08:00
Shivam Mishra
cdff624a0a feat: update notification settings (#10529)
https://github.com/user-attachments/assets/52ecf3f8-0329-4268-906e-d6102338f4af

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-05 19:05:04 +05:30
Shivam Mishra
25c61aba25 feat(v4): Add new conversation filters component (#10502)
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-11-27 20:05:54 -08:00
Shivam Mishra
b0287fe389 feat: Add conditions row component (#10496)
---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-11-25 16:33:12 -08:00
Willian Coqueiro
54740e3bb9 fix: Update the translation for the text used in isTyping method (#10384)
This fix consists of translating the message when another user is typing on the other side.
---
Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-11-04 20:04:08 -08:00
Sivin Varghese
579efd933b feat(v4): Update the campaigns page design (#10371)
<img width="1439" alt="Screenshot 2024-10-30 at 8 58 12 PM"
src="https://github.com/user-attachments/assets/26231270-5e73-40fb-9efa-c661585ebe7c">


Fixes
https://linear.app/chatwoot/project/campaign-redesign-f82bede26ca7/overview

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-10-31 11:57:13 +05:30
Sivin Varghese
0689f59a05 feat: Update button component (#10362) 2024-10-29 14:00:24 +05:30
Sivin Varghese
a3855a8d1d feat(v4): Update the help center portal design (#10296)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-10-23 22:09:36 -07:00
Vishnu Narayanan
ee02923ace chore: fix circleci on vite build (#10214)
- Switch to pnpm based build
- Switch circleci from docker to machine to have more memory
- Fix frontend and backend tests

Fixes
https://linear.app/chatwoot/issue/CW-3610/fix-circle-ci-for-vite-build
---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-10-07 15:27:41 +05:30
Shivam Mishra
55bf05d2d4 fix: Use arrow function to bind methods to class (#10215)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2024-10-04 08:05:34 -07:00
Shivam Mishra
f14edd5242 fix: initOnEvents not removed [CW-3594] (#10200)
The `initOnEvents` was used to get the notification sound file and
trigger the 30 second loop, but since the function was replaced to using
class syntax, the removeEvent listener was not working. This PR fixes it
by reverting to the old syntax but moving it inside the constructor
instead and also adding a `once: true` to ensure it is always removed
automatically
2024-10-03 15:03:44 +05:30
Shivam Mishra
42f6621afb feat: Vite + vue 3 💚 (#10047)
Fixes https://github.com/chatwoot/chatwoot/issues/8436
Fixes https://github.com/chatwoot/chatwoot/issues/9767
Fixes https://github.com/chatwoot/chatwoot/issues/10156
Fixes https://github.com/chatwoot/chatwoot/issues/6031
Fixes https://github.com/chatwoot/chatwoot/issues/5696
Fixes https://github.com/chatwoot/chatwoot/issues/9250
Fixes https://github.com/chatwoot/chatwoot/issues/9762

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-10-02 00:36:30 -07:00
Sojan Jose
58e78621ba chore: Custom Roles to manage permissions [ UI ] (#9865)
In admin settings, this Pr will add the UI for managing custom roles (
ref: https://github.com/chatwoot/chatwoot/pull/9995 ). It also handles
the routing logic changes to accommodate fine-tuned permissions.

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-09-17 11:40:11 -07:00
Muhsin Keloth
2c17c95eab feat: Add the ability to paste images to editor (#10072) 2024-09-11 09:44:13 +05:30
Sivin Varghese
a3732c8f51 feat: Adds support for selecting emojis using the keyboard (#10055) 2024-09-04 11:32:54 +05:30
Pranav
f087461abc feat: Update the design for the webhook management page (#10050) 2024-08-29 20:29:27 +05:30
Pranav
31e7663258 feat: Update the design for the Inbox management console (#10043)
This is the continuation of the design update PR. This changes the design for the inbox pages.
---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-08-29 11:19:32 +05:30
Sivin Varghese
bc6420019f feat: Rewrite automations/methodsMixin to a composable (#9956)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-08-27 12:30:08 +05:30
Sivin Varghese
7f8d718da3 feat: Rewrite command bar mixin to a composable (#10015)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-08-26 15:55:59 +05:30
Sivin Varghese
c63a6ed8ec feat: Rewrite agentMixin to a helper (#9940)
# Pull Request Template

## Description

This PR will replace the usage of `agentMixin`with the utility helpers
functions.

**Files updated**

1. dashboard/components/widgets/conversation/contextMenu/Index.vue
2. dashboard/components/widgets/conversation/ConversationHeader.vue
**(Not used)**
3. dashboard/routes/dashboard/commands/commandbar.vue
4. dashboard/routes/dashboard/conversation/ConversationAction.vue
5. dashboard/routes/dashboard/conversation/ConversationParticipant.vue

Fixes
https://linear.app/chatwoot/issue/CW-3442/rewrite-agentmixin-mixin-to-a-composable

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

**Test cases**

1. See agent list sorting based on availability, if agents are on the
same status, then sorted by name.
2. Test actions like assigning/unassigning agent from conversation
sidebar, CMD bar, Context menu.
3. Test actions like adding/removing participants from conversation
sidebar.
4. See agent list is generated properly, none value.


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2024-08-22 13:02:11 +05:30
Pranav
44227de97e feat: Update the design for macros design page (#9999)
This is the continuation of the design update for settings page. This PR updates the design for the macros page.

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-08-21 18:27:53 +05:30
Pranav
77b718c22c fix: Remove user.permissions, resolve it from accounts (#9990)
Remove the `user.permissions` field and resolve the permissions directly
from the accounts array in the user. This change ensures that the cache
or previous values from the last active account don't affect the
permissions.

In this PR: 
- Remove user.permissions usage, replace it with getUserPermissions
method.
- Remove json.permissions from user.json.jbuilder
2024-08-21 11:36:26 +05:30
Muhsin Keloth
06a362318c fix: Instagram audio rendering issues (#9957)
We are using `audio` component for rendering audio files in dashboard.

```
<audio v-else-if="isAudio" controls>
   <source :src="`${dataUrl}?t=${Date.now()}`" />
</audio>
```
We have added the timestamp for every audio URL for cache busting. For
Instagram, we are getting a signature URL. When we add any value and
access the URL, it results in an "Invalid signature. If I remove the
timestamp, the audio is rendering properly. This PR will change the
logic to construct the URL properly instead of direct string
manipulation.
2024-08-14 13:24:00 +05:30
Pranav
b998f04826 feat: Update the design for user management page (#9948)
This PR is the part of the settings page design update series. This PR updates the design for the user management page.


Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-08-13 19:31:31 +05:30
Sivin Varghese
7d6466022a fix: TypeError: t.messages.at is not a function (#9950) 2024-08-13 19:16:15 +05:30
Sivin Varghese
b33d59d804 feat: Rewrite conversations mixin to a helper (#9931) 2024-08-13 15:15:04 +05:30
Sivin Varghese
b03a839809 fix: TypeError: Cannot read properties of null (reading 'user_id') (#9884) 2024-08-07 14:42:01 +05:30