Commit Graph

9 Commits

Author SHA1 Message Date
Aakash Bakhle
c08fa631a9 feat: Add temporary account setting to disable Captain auto-resolve (#13680)
Add a temporary `captain_disable_auto_resolve` boolean setting on
accounts to prevent Captain from resolving conversations. Guards both
the scheduled resolution job and the assistant's resolve tool.

---------

Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>
2026-02-27 09:37:00 -08:00
Aakash Bakhle
d8f4bb940e feat: add resolve_conversation tool for Captain V2 scenarios (#13597)
# Pull Request Template

## Description

Adds a new built-in tool that allows Captain scenarios to resolve
conversations programmatically. This enables automated workflows like
the misdirected contact deflector to close conversations after handling
them, while still allowing human review via label filtering.


## Type of change

Please delete options that are not relevant.

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.

tested by mentioning it to be used in captain v2 scenario

<img width="1180" height="828" alt="image"
src="https://github.com/user-attachments/assets/e70baf96-0c70-407e-af2c-328500ac5434"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>
Co-authored-by: Tanmay Deep Sharma <32020192+tds-1@users.noreply.github.com>
2026-02-20 19:08:36 +05:30
Shivam Mishra
2c2f0547f7 fix: Captain not responding to campaign conversations (#13489)
Co-authored-by: Aakash Bakhle <48802744+aakashb95@users.noreply.github.com>
2026-02-12 10:07:56 +05:30
Aakash Bakhle
3fce56c98f fix: captain template message conflict (#13048)
Co-authored-by: aakashb95 <aakash@chatwoot.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
2025-12-15 15:47:26 +05:30
Shivam Mishra
0d8e249fe4 feat: include chatwoot metadata with each tool call (#12907) 2025-12-10 15:25:18 +05:30
Tanmay Deep Sharma
c07d03e4e5 fix: hide pdf citations in captain faq responses (#12839) 2025-11-11 21:21:24 +05:30
Shivam Mishra
8bbb8ba5a4 feat(ee): Captain custom http tools (#12584)
To test this out, use the following PR:
https://github.com/chatwoot/chatwoot/pull/12585

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-10-06 07:53:15 -07:00
Shivam Mishra
b5f5c5c1bc feat: add more tools (#12116)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-08-08 17:57:30 +05:30
Shivam Mishra
b71a0da10d feat: scenario tools [CW-4597] (#11908)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-07-21 16:42:12 +05:30