Commit Graph

33 Commits

Author SHA1 Message Date
Sojan Jose
5f2b2f4221 feat: APIs to assign agents_bots as assignee in conversations (#12836)
## Summary
- add an assignee_agent_bot_id column as an initital step to prototype
this before fully switching to polymorphic assignee
- update assignment APIs and conversation list / show endpoints to
reflect assignee as agent bot
- ensure webhook payloads contains agent bot assignee


[Codex
Task](https://chatgpt.com/codex/tasks/task_e_6912833377e48326b6641b9eee32d50f)

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Co-authored-by: Pranav <pranav@chatwoot.com>
2025-11-18 18:20:58 -08:00
Sojan Jose
970e76ace8 feat: API Endpoints to update message status (#11387)
- Added an api endpoint for update message status ( available only for
api inboxes )
- Moved message status management to a service. 
- Handles case where read status arrive before delivered 

fixes: #10314 , #9962
2025-04-29 15:33:11 -07:00
Pranav
22331fb626 fix: Paginate attachments API (#11044)
There are attachments with over 1000 attachments (unusual) in
production, and some of them timeout. This PR would limit the number of
attachments to 100 (which is sufficient for viewing the files in the
gallery, pagination on the UI can be added later).
2025-03-07 13:56:10 -08:00
Sojan Jose
3dae3ff3ad feat: Conversation update API for sla_policy_id (#8973)
- Add an endpoint for updating conversation attributes (priority / sla_policy_id )
- Swagger spec
- minor chores around the conversation API/spec

Fixes: https://linear.app/chatwoot/issue/CW-2100/feat-backend-api-to-update-the-sla-of-a-conversation
2024-03-14 17:22:32 +05:30
Nithin David Thomas
b7a83dcbcd feat: Add a placeholder for image attachments in conversations view (#8969)
We analyze an image to get it's height and width. On the frontend, we would show a placeholder with the corresponding width and height until the images are loaded properly.

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Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-02-27 14:46:16 -08:00
Pranav Raj S
890515edfd feat(perf): Cache labels on the conversation model (#8527) 2023-12-11 18:27:55 -08:00
Sivin Varghese
27239ae14a feat: Adds API for retry messages in conversation (#8518) 2023-12-11 09:33:39 +05:30
Muhsin Keloth
6eb4fa41ff feat: Add sender details and message create date in the attachment API (#7308) 2023-06-14 17:29:13 +05:30
Muhsin Keloth
2c3160cfee feat: API to list all attachments for a conversation (#7059)
Fixes: https://linear.app/chatwoot/issue/CW-1678/api-to-list-all-attachments-for-a-conversation
2023-05-12 15:48:06 +05:30
Pranav Raj S
7044eda281 chore: Add controllers for conversation participants (#6462)
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2023-02-15 16:33:31 -08:00
Sojan Jose
606fc9046a feat: Allow users to mark a conversation as unread (#5924)
Allow users to mark conversations as unread.
Loom video: https://www.loom.com/share/ab70552d3c9c48b685da7dfa64be8bb3

fixes: #5552

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-11-24 10:55:45 +03:00
Geophilus Durairaj
bd445216e9 fix: DEPRECATION WARNING: Rendering actions with '.' in the name is deprecated (#5560)
fixes the warning: Rendering actions with '.' in the name is deprecated
2022-10-05 17:24:34 -07:00
Tejaswini Chile
372bd75028 feat: Add filter APIs for Contacts and Conversations (#3264) 2021-11-01 12:27:04 +04:00
Tejaswini Chile
658a511b88 feat: Conversation and contact endpoint (#3198) 2021-10-20 18:14:56 +05:30
Pranav Raj S
57abdc4d5f feat: Display "Snoozed Until" time on conversation header (#3028) 2021-09-29 19:33:51 +05:30
Tejaswini Chile
54bdb2957f feat: Add assignee last seen to conversations (#3069)
- Adds assignee last seen attribute to conversations
2021-09-23 20:59:10 +05:30
Muhsin Keloth
0c24df96a8 chore: Conversation custom attribute APIs (#3024) 2021-09-22 10:46:48 +05:30
Sojan Jose
217dd8a6f0 chore: Add assigned_count to conversation APIs (#2665) 2021-07-19 19:10:58 +05:30
Sivin Varghese
36f086c5cb feat: Redesigned search UI (#1845) 2021-03-15 18:38:05 +05:30
Pranav Raj S
811657c9e7 feat: API to allow agents to delete a message (#1353) 2020-12-28 23:36:50 +05:30
Nithin David Thomas
7c62d3629c feat: Add pending message on dashboard (#1547) 2020-12-25 13:15:01 +05:30
Pranav Raj S
7718cf7d2c feat: Add global message search (#1385)
* feat: Search messages by content

* Fix search UI

* Add specs

* chore: Filter search results

* Update highlight logic

* Rename query to searchTerm

Co-authored-by: Sojan <sojan@pepalo.com>
2020-11-08 01:46:45 +05:30
Pranav Raj S
399f9e004a fix: Use last_activity_at instead of updated_at for sorting (#1281)
Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
2020-10-05 22:52:43 +05:30
Sojan Jose
532331edb6 feat: Ability to search conversation with message content (#1265)
- API end point which takes message content as search parameter
- end point supports additional filtering with labels and inbox ids
- swagger doc
2020-09-23 15:27:41 +05:30
Pranav Raj S
3b23aa7913 Bugfix: Use server timestamp to set agent_last_seen_at (#1114) 2020-08-03 13:40:20 +05:30
Pranav Raj S
5e5f34bedc chore: Add an indicator for incoming emails (#1112) 2020-08-01 20:56:47 +05:30
Sojan Jose
cc02611007 Chore: Convert Message Sender to polymorphic (#740)
Fixes #680
2020-06-27 21:34:53 +05:30
Pranav Raj S
40481f6462 Bugfix: Update conversation counters in realtime (#944)
* Bug: Update conversation counters in realtime
2020-06-09 16:26:33 +05:30
Sojan Jose
db6e3fb43e Chore: API to get conversations count (#808)
Addresses: #497
2020-05-03 12:15:10 +05:30
Sojan Jose
d4ff9f5b45 Chore: Add additional information to conversation meta (#795)
Chore: Add additional information to conversation meta
2020-05-01 16:49:28 +05:30
Sony Mathew
818c769bb7 Chore: Message to support multiple attachments (#730)
* Changes for the message to have multiple attachments
* changed the message association to attachments from has_one to has_many
* changed all the references of this association in building and fetching to reflect this change

* Added number of attachments validation to the message model

* Modified the backend responses and endpoints to reflect multiple attachment support (#737)

* Changing the frontend components for multiple attachments
* changed the request structure to reflect the multiple attachment structures
* changed the message bubbles to support multiple attachments
* bugfix: agent side attachment was not showing because of a missing await
* broken message was shown because of the store filtering
* Added documentation for ImageMagick

* spec fixes

* refactored code to reflect more apt namings

* Added updated message listener for the dashboard (#727)
* Added the publishing for message updated event
* Implemented the listener for dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-17 21:15:20 +05:30
Sojan Jose
b0950d6880 Feature: Rich Message Types (#610)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2020-04-10 16:42:37 +05:30
Sojan Jose
19ab0fe108 Chore: Scope URLs with account_id (#601)
* Chore: Enable Users to create multiple accounts

Addresses: #402
- migrations to split roles and other attributes from users table
- make changes in code to accommodate this change

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-03-09 23:27:10 +05:30