Commit Graph

24 Commits

Author SHA1 Message Date
Pranav
d070743383 feat(ee): Add Captain features (#10665)
Migration Guide: https://chwt.app/v4/migration

This PR imports all the work related to Captain into the EE codebase. Captain represents the AI-based features in Chatwoot and includes the following key components:

- Assistant: An assistant has a persona, the product it would be trained on. At the moment, the data at which it is trained is from websites. Future integrations on Notion documents, PDF etc. This PR enables connecting an assistant to an inbox. The assistant would run the conversation every time before transferring it to an agent.
- Copilot for Agents: When an agent is supporting a customer, we will be able to offer additional help to lookup some data or fetch information from integrations etc via copilot.
- Conversation FAQ generator: When a conversation is resolved, the Captain integration would identify questions which were not in the knowledge base.
- CRM memory: Learns from the conversations and identifies important information about the contact.

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-14 16:15:47 -08:00
Sojan Jose
f6d7f3b665 fix: assignee_changed callback not getting triggered during conversation creation (#9334)
The reload method in our callback was refreshing the object and hence the saved_change_to_assignee_id? Method wasn't working in the following callbacks.

This impacted the listeners subscribing to the event `ASSIGNEE_CHANGE`, `TEAM_CHANGE` etc
2024-05-06 11:48:17 -07:00
Sojan Jose
4260441f8c Chore: clean up Reporting Events (#4044)
Tech debt clean up

Fixes #4057

Co-authored-by: Aswin Dev P S <aswin@chatwoot.com>
2022-02-28 18:16:12 +05:30
Tejaswini Chile
a0884310f4 feat: Save automation rules (#3359) 2022-01-10 12:41:59 +05:30
Sojan Jose
009abc1948 chore: API improvements (#3637)
- Unique validations for Inbox members and Team member objects
- Move notification processing to Async
2021-12-21 22:48:01 +05:30
Sojan Jose
dd9d5e410c feat: Add CSAT response APIs (#2503)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-29 20:59:41 +05:30
Sojan Jose
98e2a9b8b5 feat: Builder for creating Campaign conversations (#2192)
- Builder for creating Campaign conversations
- Widget endpoint to fetch the campaigns
2021-05-03 20:23:09 +05:30
Sojan Jose
ac5d755545 chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Sojan Jose
2193de9853 chore: General fixes and clean up (#1169) 2020-08-25 23:04:02 +05:30
Subin T P
ed1c871633 Feature: Slack integration (#783)
- Integrations architecture
- Slack integration
2020-06-12 23:12:47 +05:30
Sojan Jose
52d28105e4 Chore: Remove dead code related to billing (#935)
- remove subscription model
- remove billing-related code
2020-06-07 20:31:48 +05:30
Subin T P
7e62000e1b Chore: Remove redis backed reporting (#669) 2020-05-02 16:04:52 +05:30
Sojan Jose
96da27f1f6 Feature: User Notification Objects (#752)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-05-01 14:53:43 +05:30
Sojan Jose
743bddc065 Chore: Housekeeping tasks (#721)
- End point to return api version
- Move agent bot listener to sync dispatcher
- gem update
2020-04-16 15:05:01 +05:30
Subin T P
e56132c506 Non blocking event dispatch (#652)
- Performance improvements for event dispatch
2020-03-29 19:18:30 +05:30
Subin T P
8f6f07177d Enhancement: Move reporting metrics to postgres (#606) 2020-03-18 16:53:35 +05:30
Pranav Raj S
b2d5cc7b05 Feature: Introduce bots (#545)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-03-06 01:43:12 +05:30
Sojan Jose
cda65ea339 Feature: Conversation creation email notifications (#576)
* Clean up the mailers

* Disable assignment mailer if setting is turned off

* Email notifications on conversation create

* Specs
2020-03-01 19:06:13 +05:30
Nithin David Thomas
c119c6577b Feature: As a admin, I should be able to add webhooks to account (#572)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-02-29 17:43:49 +05:30
Sojan Jose
78adcf822d #251 - Disable subscription in community edition (#277)
* #251 - Disable subscription in community edition

* Hide billing routes in sidebar for community edition

* Remove subscription serializer if billing disabled
2019-11-24 19:09:17 +05:30
Pranav Raj S
f4358d9993 Replace pusher with action cable (#178)
closes #43
2019-10-25 01:37:01 +05:30
Pranav Raj S
94c6d6db6f 🚨Fix Rubocop lint errors 2019-10-20 14:17:26 +05:30
Emil Shakirov
4768aca484 Refactor Conversation model (#134)
* Add Conversation factory with dependent factories

* Include FactoryBot methods in rspec config

* Add unit tests for public methods of Conversation model

* Move Current model into a separate file in lib folder

* Disable Metrics/BlockLength rule for db/migrate and spec folders

* Get rid of global $dispatcher variable

* Create Message#unread_since scope

* Refactor callback methods in Conversation model

* Create Conversations::EventDataPresenter

* Add translation keys for activity messages

* Add pry-rails gem

* Refactor Conversation#notify_status_change

* Add mock_redis for test env
2019-10-12 23:38:41 +05:30
Pranav Raj Sreepuram
2a34255e0b Initial Commit
Co-authored-by: Subin <subinthattaparambil@gmail.com>
Co-authored-by: Manoj <manojmj92@gmail.com>
Co-authored-by: Nithin <webofnithin@gmail.com>
2019-08-14 15:18:44 +05:30