Commit Graph

51 Commits

Author SHA1 Message Date
Tejaswini Chile
2b736f4698 fix: Update from_email in the name to fix the syntax error (#6900) 2023-04-13 10:42:38 -07:00
Shivam Mishra
17ff1f11a7 feat: better download for conversation traffic heatmap (#6755)
* feat: genearte report in a grid

* refactor: update API usage

* refactor: separate generate method

* refactor: abstract transform_data

* feat: annotate with comments

* feat: add explicit timezone

* feat: download data only in user timezone

* fix: dates included in heatmap
2023-04-11 09:40:54 +05:30
Tejaswini Chile
e69e0bc984 Add status reopen activity message for api channel (#6839) 2023-04-10 19:12:20 +05:30
Shivam Mishra
e5134c9ef5 [CW-53] feat: allow downloading heatmap report (#6683)
* feat: add control header slot

* feat: add download API call

* feat: add conversation traffic template

* feat: allow downloading heatmap content

* feat: wire up download

* fix: grid layout for mobile

* chore: revert formatting

* revert: en.yml file

* feat: add conversation traffic text

* feat: disable rule for map block

* test: conversation traffic

* fix: timezone offset

* feat: download report in UTC

* feat: add UTC warning

* chore: revert formatting

* feat: add traffic text

* chore: fix whitespace change
2023-03-20 15:46:29 +05:30
Tejaswini Chile
4f936aada5 [CW-1342]: Inbox deletion in background job (#6708) 2023-03-20 13:46:07 +05:30
Tejaswini Chile
757e1bb1f7 fix: String interpolation (#6635) 2023-03-09 13:50:26 +05:30
Tejaswini Chile
61d0a63bf7 Fix: product#804: email sender improvement (#6579) 2023-03-02 10:57:14 +05:30
Pranav Raj S
69a1c4527f fix: Fix i18n issues with help center (#6559) 2023-02-27 17:45:57 -08:00
Tejaswini Chile
26e760a281 Add sender_name in the SMTP reply mails (#6528) 2023-02-24 13:20:56 +05:30
Pranav Raj S
80784e3cab feat: Add Google Translate API Integration (#6454) 2023-02-15 20:50:45 -08:00
Pranav Raj S
cbfbe6dbad feat: Add backend APIs for Dyte integration (#6197)
- The backend changes required for Dyte Integration.
2023-01-09 12:37:18 +05:30
Nithin David Thomas
1fb1be3ddc feat: Add search functionality for public portal (#5683)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-10-19 17:09:32 -07:00
Sojan Jose
4187428729 chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Tejaswini Chile
2f3bdbdea2 fix: Handling facebook client error for deleted story (#4984) 2022-07-07 18:02:18 +05:30
Tejaswini Chile
ac7ebe516a fix: Add validation for the inbox name to avoid special characters (#4920) 2022-06-30 10:59:37 +05:30
Aswin Dev P.S
9015d83679 chore: Fix sentry issues (#4863)
Fix sentry issues.

Fixes #4815, #4814, #4811, #4809
2022-06-15 16:20:19 +05:30
Pranav Raj S
52fad886b8 feat: Add business hours in downloadable reports (#4674)
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
2022-05-27 09:26:59 +05:30
Pranav Raj S
47f04ee3fe chore: Add an option to download CSAT Reports (#4694) 2022-05-17 21:01:45 +05:30
Pranav Raj S
899176a793 feat: Add event subscription option to webhooks (#4540)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2022-04-25 17:44:42 +05:30
Aswin Dev P.S
c4837cd7ac feat: End conversation from widget (#3660)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-03-15 22:07:30 +05:30
Tejaswini Chile
647efa12e7 fix: Attach instagram images with file type story_mentions (#4100) 2022-03-10 20:27:30 +05:30
Aswin Dev P.S
e6f8895c1b feat: Group by filter in reports (#3973) 2022-02-15 17:10:49 +05:30
Akhil G Krishnan
6a98a812e7 Fix: Outgoing email sender header translation issue (#3393)
Outgoing email-sender header translation fix for "from"

Fixes #3380
2021-11-27 09:46:12 +05:30
Aswin Dev P.S
15aaa8883c feat: API to Filter reports by teams (#3066)
Add API to Filter reports by teams

Fixes: #2916
2021-09-27 21:12:08 +05:30
Aswin Dev P.S
4f51a46c2b feat: Ability to delete a contact (#2984)
This change allows the administrator user to delete a contact and its related data like conversations, contact inboxes, and reports.

Fixes #1929
2021-09-23 12:52:49 +05:30
Murtaza Bagwala
c504067e2b fix: Add blank check for file param in Import API (#3057) 2021-09-21 10:20:12 +05:30
Muhsin Keloth
6515b69560 feat: CSAT for all channels (#2749) 2021-08-23 22:00:47 +05:30
Sojan Jose
d955d8e7dc feat: Ability to snooze conversations (#2682)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-07-23 15:24:07 +05:30
Sojan Jose
a7ca55c080 chore: Change the conversation bot status to pending (#2677)
fixes: #2649
2021-07-21 22:02:43 +05:30
Sojan Jose
cd11efea1d feat: Add CSAT Message Template Hooks (#2494) 2021-06-23 19:29:27 +05:30
Muhsin Keloth
14b51e108a feat: Add Integration hooks UI (#2301) 2021-06-06 16:59:05 +05:30
Sojan Jose
b30ecb27a6 feat: Add APIs for Dialogflow integration V1 (#2155)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-05-05 21:06:11 +05:30
Nithin David Thomas
7c9cd8aa1e feat: Add a dropdown to change status to "bot" (#1997) 2021-04-07 11:44:58 +05:30
Pranav Raj S
71214b59d8 fix: Add missing translations in agent reports (#2017) 2021-03-30 20:00:17 +05:30
Sojan Jose
42e83de5b0 feat: Activity messages for team assignments (#1893)
- assignment messages when the conversation team is changed
- change assignee based on team
- move round-robin and assignee logic to concerns
2021-03-12 15:13:58 +05:30
Sojan Jose
8d45849d0c chore: Update notification Message Copy (#1685) 2021-02-12 22:56:12 +05:30
Pranav Raj S
811657c9e7 feat: API to allow agents to delete a message (#1353) 2020-12-28 23:36:50 +05:30
Pranav Raj S
0619894560 feat: Download Agent wise report (#1517) 2020-12-15 23:35:03 +05:30
Pranav Raj S
64733ca3bc fix: Move integration text to translation file (#1463)
- Move integration text to translation file
- Split switch_locale
2020-11-30 16:24:54 +05:30
Akash Srivastava
074084b258 feat: Auto resolve conversations after n days of inactivity (#1308)
fixes: #418
2020-11-01 12:53:25 +05:30
Yih Yang
12b7358773 feat: Add messages on mute / unmute actions (#1373) 2020-10-30 22:27:25 +05:30
Abhishek
70f08103aa feat: Activity message for label addition & deletion (#1291)
Fixes: #1022
2020-10-02 16:33:59 +05:30
Abhishek
5cd08b3f98 chore: self-assign conversation activity message (#1293) 2020-10-02 00:41:23 +05:30
Sojan Jose
22880df429 Feature: Send chat transcript via email (#1152)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-17 11:25:13 +05:30
Sojan Jose
432dad203b Feature: Inbox greeting message (#927)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-09 23:54:35 +05:30
Sony Mathew
6230f4d796 Enhancement: Threaded email replies for a conversation (#885) (#886)
* Added custom Message-ID and In-Reply-To headers for conversation reply emails
* Added new global config for the default domain (This is used in the above headers)
* Added migration to run the config loader to load the new global config value
* The subject of the conversation reply mailer was made static (This is required for threaded emails)
* Added required tests
2020-05-22 18:14:18 +05:30
Sojan Jose
722f540b03 [Feature] Email collect message hooks (#331)
- Add email collect hook on creating conversation
- Merge contact if it already exist
2020-01-09 13:06:40 +05:30
Pranav Raj S
4b33a480c7 Fix missing username in assignment message (#142) 2019-10-13 19:16:28 +05:30
Emil Shakirov
4768aca484 Refactor Conversation model (#134)
* Add Conversation factory with dependent factories

* Include FactoryBot methods in rspec config

* Add unit tests for public methods of Conversation model

* Move Current model into a separate file in lib folder

* Disable Metrics/BlockLength rule for db/migrate and spec folders

* Get rid of global $dispatcher variable

* Create Message#unread_since scope

* Refactor callback methods in Conversation model

* Create Conversations::EventDataPresenter

* Add translation keys for activity messages

* Add pry-rails gem

* Refactor Conversation#notify_status_change

* Add mock_redis for test env
2019-10-12 23:38:41 +05:30
Sojan Jose
52194116b3 Upgrade to rails 6 💎 (#11)
- upgraded to rails 6
- fixes various issues
2019-08-19 13:49:57 +05:30