Commit Graph

184 Commits

Author SHA1 Message Date
Shivam Mishra
b24626a65a feat: Include resolution time and waiting time in team & agent report export (#9296) 2024-05-02 17:29:52 -07:00
Chatwoot Bot
94e1d55543 chore(i18n): Update the latest translations (#9340) 2024-05-02 08:18:17 -07:00
Chatwoot Bot
f71f43e54a chore: Update translations (#9236)
- update translations 

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Co-authored-by: Sojan <sojan@pepalo.com>
2024-04-15 18:49:04 -07:00
Shivam Mishra
d1dd319091 feat: API to download breached conversations (#9150)
* feat: add download conversations endpoint

* feat: template for conversation list download

* feat: setup download API and tests

* chore: revert formatting change

* feat: rename download method

* feat: rename template

* feat: include sla_policy table in download query

* refactor: add nil safety to assignee

* chore: Update en.yml

* fix: remove applied_sla relation
2024-03-26 09:22:49 +05:30
Pranav
f78f278e2f fix: Update validations for filter service (#8239)
- Refactor filter service for better readability and maintenance
- Add validations for the following:
   - If an invalid attribute is passed, a custom exception InvalidAttribute will be thrown.
   - If an invalid operator is passed, a custom exception InvalidOperator will be thrown.
   - If an invalid value (currently checking only null check), a custom exception InvalidValue will be thrown.

Fixes: https://linear.app/chatwoot/issue/CW-2702/activerecordstatementinvalid-pginvalidtextrepresentation-error-invalid
Fixes: https://linear.app/chatwoot/issue/CW-2703/activerecordstatementinvalid-pginvaliddatetimeformat-error-invalid
Fixes:  https://linear.app/chatwoot/issue/CW-2700/activerecordstatementinvalid-pgsyntaxerror-error-syntax-error-at-or


Co-authored-by: Sojan <sojan@pepalo.com>
2024-03-20 16:29:36 +05:30
Vishnu Narayanan
7f4b2d66d4 feat: add activity message for SLA (#9100)
* feat: add activity message for SLA

* chore: refactor to reduce method complexity

* chore: refactor

* feat: add spec for SLAactivity message

* chore: move SLA spec to enterprise folder

* chore: move team activity methods to a separate module

* chore: fix typo

* chore: move sla activity message spec to conversation model
2024-03-13 20:05:34 +05:30
Vishnu Narayanan
aaf70cf1cf feat: add push notification when SLA missed (#9078)
* feat: add push notification when SLA missed

* chore: sent notification only for inbox members

* feat: add conv particpants+admins to SLA notification list

* chore: add spec to ensure notification is created

* chore: refactor to multiple alerts for SLA conditions

* chore: add sla_policy as secondary_actor in notification
2024-03-11 21:49:41 +05:30
Chatwoot Bot
56bf543f7e chore: Update translations (#9052) 2024-03-06 23:30:32 +05:30
Muhsin Keloth
ef90b7a3d8 feat: Revamp the notification title and content (#8988) 2024-03-06 20:51:56 +05:30
Chatwoot Bot
a5e9cd94e1 chore: Update translations (#8983) 2024-02-21 16:01:14 -08:00
Pranav Raj S
c607f09be0 feat: Improve the rendering of CSV exports (#8914)
Improve the rendering of the datestamp
2024-02-12 20:01:58 -08:00
Shivam Mishra
07ea9694a3 feat: new accounts controller for signup+onboarding (#8804)
* feat: add v2 accounts controller

* feat: allow empty account and user name

* feat: ensure  and  is present for v1 signup

* test: remove validation checks

* chore: apply suggestions

* chore: revert en.yml formatting

* chore: line at EOF

* fix: routes

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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-02-02 16:10:45 +05:30
Chatwoot Bot
e467d15f2c chore: Update translations (#8544)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-01-16 13:49:38 +04:00
Sivin Varghese
ad8ba299c9 feat: Author sections in category block and category list (#8414)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-11-27 15:13:38 +05:30
Nithin David Thomas
1948bef9ac fix: Fix line break issue with link in portal header (#8323)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-11-08 20:38:38 -08:00
Sivin Varghese
f018b0013c feat: Updated the design of the article page (#8166)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 18:05:13 -08:00
Sivin Varghese
268e26625b feat: Adds the ability to see the popular articles (#8152)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 18:01:07 -08:00
Sivin Varghese
7041d86e4d feat: Updated home page design (#8106)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 17:59:03 -08:00
Sivin Varghese
78398ee800 feat: Updated public portal header design (#8089)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-11-08 17:56:59 -08:00
Gabriel Quina
4cb981d81b fix: Semantics across portuguese translations (#8291) 2023-11-08 10:42:57 +05:30
Nithin David Thomas
3b84b0fc47 feat: Creates 404 page for public portal [CW-2727] (#8293)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-11-04 04:59:44 +05:30
Chatwoot Bot
e8f4ac632f chore: Update translations (#8255) 2023-11-01 15:13:32 -07:00
Chatwoot Bot
483d55df91 chore: Update translations (#8161) 2023-10-25 19:20:30 -07:00
Chatwoot Bot
3b0788c3be chore: Update translations (#8024)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-10-16 19:55:25 -07:00
Muhsin Keloth
0bc20873f6 feat: Add delivery status for Twilio Channel (#8082)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-11 21:17:46 +05:30
Muhsin Keloth
24fe3805d8 feat: Slack link unfurling (#7940)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-09-29 19:35:56 +05:30
Chatwoot Bot
8ce7539c5e chore: Update translations (#8016) 2023-09-29 15:46:29 +05:30
Chatwoot Bot
e8b7e791a5 chore: Update translations (#7969) 2023-09-27 12:47:03 +05:30
Chatwoot Bot
73c119cd3d chore: Update translations (#7937) 2023-09-19 21:19:46 -07:00
Chatwoot Bot
fcd40e9636 chore: Update translations (#7887)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-09-12 18:09:47 -07:00
Onur YAŞAR
2483d99d3c fix: Update Portal Turkish Translations (#7833) 2023-09-04 18:37:34 +05:30
Pranav Raj S
4101a7b566 chore: Update translations from Crowdin (#7750) 2023-08-18 12:48:50 -07:00
Pranav Raj S
8015490aba chore: Update translations (#7731) 2023-08-16 11:18:14 -07:00
Pranav Raj S
310c127693 chore: Update translations (#7728) 2023-08-15 13:47:38 -07:00
Pranav Raj S
9ddd428935 feat: Update the slack integration-flow to allow users to select the channel (#7637) 2023-07-28 14:50:30 -07:00
Tejaswini Chile
71837bedf9 feat: Ability to customise the email sender name [CW-1629] (#7345) 2023-07-04 20:46:01 +05:30
Chatwoot Bot
3c4514c9f7 chore: Update translations (#7415)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-07-04 14:23:56 +05:30
Chatwoot Bot
54bf33083e chore: Update translations (#7372)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-06-23 16:01:14 +05:30
Chatwoot Bot
c410fe333a chore: Update translations (#7347)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-06-19 17:27:43 +05:30
Tejaswini Chile
23ca6d56f9 feat: Contact Exports (#7258) 2023-06-13 09:18:43 +05:30
Tejaswini Chile
d481b9fbcf feat: Limit the number of custom filters per user (#7101) 2023-05-22 18:03:15 +05:30
Pranav Raj S
a3547c5a1f feat: Show Table of Contents in the article sidebar (#7085) 2023-05-15 18:43:16 -07:00
Chatwoot Bot
3dedfee350 chore: Update translations (#7033)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-05-06 15:10:50 +05:30
Chatwoot Bot
be3c75e858 chore: Update translations (#6999)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-04-28 20:28:03 +05:30
Muhsin Keloth
92fa9c4fdc feat: Ability to improve drafts in the editor using GPT integration (#6957)
ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration

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Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-04-24 23:52:23 +05:30
Chatwoot Bot
3a35281b3f chore: Update translations (#6941)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-04-21 15:28:56 +05:30
Shivam Mishra
a34729c153 feat: add activity message for priority change (#6933)
* feat: add priority const

* feat: add toggle priority method

* feat: update controller route and specs

* refactor: status change method

* refactor: abstract label change and mute activity

* feat: add priority change_activity

* fix: interpolation for previous_changes

* refactor: reduce cognitive complexity of priority_change_activity

* refactor: move priority activity message handler to a separate module

* refactor: move typing logic to a service

* refactor: tests to reduce complexity

* fix: typo

* fix: constants

* fix: priority conditions

* fix: add a response

* fix: argument destructuring in I18n.t

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-04-20 16:41:53 +05:30
Chatwoot Bot
9090eabb8a chore: Update translations (#6895)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-04-17 14:45:49 +05:30
Tejaswini Chile
2b736f4698 fix: Update from_email in the name to fix the syntax error (#6900) 2023-04-13 10:42:38 -07:00
Shivam Mishra
17ff1f11a7 feat: better download for conversation traffic heatmap (#6755)
* feat: genearte report in a grid

* refactor: update API usage

* refactor: separate generate method

* refactor: abstract transform_data

* feat: annotate with comments

* feat: add explicit timezone

* feat: download data only in user timezone

* fix: dates included in heatmap
2023-04-11 09:40:54 +05:30