Shivam Mishra
b24626a65a
feat: Include resolution time and waiting time in team & agent report export ( #9296 )
2024-05-02 17:29:52 -07:00
Chatwoot Bot
94e1d55543
chore(i18n): Update the latest translations ( #9340 )
2024-05-02 08:18:17 -07:00
Chatwoot Bot
f71f43e54a
chore: Update translations ( #9236 )
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- update translations
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Co-authored-by: Sojan <sojan@pepalo.com >
2024-04-15 18:49:04 -07:00
Shivam Mishra
d1dd319091
feat: API to download breached conversations ( #9150 )
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* feat: add download conversations endpoint
* feat: template for conversation list download
* feat: setup download API and tests
* chore: revert formatting change
* feat: rename download method
* feat: rename template
* feat: include sla_policy table in download query
* refactor: add nil safety to assignee
* chore: Update en.yml
* fix: remove applied_sla relation
2024-03-26 09:22:49 +05:30
Pranav
f78f278e2f
fix: Update validations for filter service ( #8239 )
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- Refactor filter service for better readability and maintenance
- Add validations for the following:
- If an invalid attribute is passed, a custom exception InvalidAttribute will be thrown.
- If an invalid operator is passed, a custom exception InvalidOperator will be thrown.
- If an invalid value (currently checking only null check), a custom exception InvalidValue will be thrown.
Fixes: https://linear.app/chatwoot/issue/CW-2702/activerecordstatementinvalid-pginvalidtextrepresentation-error-invalid
Fixes: https://linear.app/chatwoot/issue/CW-2703/activerecordstatementinvalid-pginvaliddatetimeformat-error-invalid
Fixes: https://linear.app/chatwoot/issue/CW-2700/activerecordstatementinvalid-pgsyntaxerror-error-syntax-error-at-or
Co-authored-by: Sojan <sojan@pepalo.com >
2024-03-20 16:29:36 +05:30
Vishnu Narayanan
7f4b2d66d4
feat: add activity message for SLA ( #9100 )
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* feat: add activity message for SLA
* chore: refactor to reduce method complexity
* chore: refactor
* feat: add spec for SLAactivity message
* chore: move SLA spec to enterprise folder
* chore: move team activity methods to a separate module
* chore: fix typo
* chore: move sla activity message spec to conversation model
2024-03-13 20:05:34 +05:30
Vishnu Narayanan
aaf70cf1cf
feat: add push notification when SLA missed ( #9078 )
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* feat: add push notification when SLA missed
* chore: sent notification only for inbox members
* feat: add conv particpants+admins to SLA notification list
* chore: add spec to ensure notification is created
* chore: refactor to multiple alerts for SLA conditions
* chore: add sla_policy as secondary_actor in notification
2024-03-11 21:49:41 +05:30
Chatwoot Bot
56bf543f7e
chore: Update translations ( #9052 )
2024-03-06 23:30:32 +05:30
Muhsin Keloth
ef90b7a3d8
feat: Revamp the notification title and content ( #8988 )
2024-03-06 20:51:56 +05:30
Chatwoot Bot
a5e9cd94e1
chore: Update translations ( #8983 )
2024-02-21 16:01:14 -08:00
Pranav Raj S
c607f09be0
feat: Improve the rendering of CSV exports ( #8914 )
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Improve the rendering of the datestamp
2024-02-12 20:01:58 -08:00
Shivam Mishra
07ea9694a3
feat: new accounts controller for signup+onboarding ( #8804 )
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* feat: add v2 accounts controller
* feat: allow empty account and user name
* feat: ensure and is present for v1 signup
* test: remove validation checks
* chore: apply suggestions
* chore: revert en.yml formatting
* chore: line at EOF
* fix: routes
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2024-02-02 16:10:45 +05:30
Chatwoot Bot
e467d15f2c
chore: Update translations ( #8544 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2024-01-16 13:49:38 +04:00
Sivin Varghese
ad8ba299c9
feat: Author sections in category block and category list ( #8414 )
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2023-11-27 15:13:38 +05:30
Nithin David Thomas
1948bef9ac
fix: Fix line break issue with link in portal header ( #8323 )
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Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
2023-11-08 20:38:38 -08:00
Sivin Varghese
f018b0013c
feat: Updated the design of the article page ( #8166 )
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-11-08 18:05:13 -08:00
Sivin Varghese
268e26625b
feat: Adds the ability to see the popular articles ( #8152 )
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-11-08 18:01:07 -08:00
Sivin Varghese
7041d86e4d
feat: Updated home page design ( #8106 )
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-11-08 17:59:03 -08:00
Sivin Varghese
78398ee800
feat: Updated public portal header design ( #8089 )
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2023-11-08 17:56:59 -08:00
Gabriel Quina
4cb981d81b
fix: Semantics across portuguese translations ( #8291 )
2023-11-08 10:42:57 +05:30
Nithin David Thomas
3b84b0fc47
feat: Creates 404 page for public portal [CW-2727] ( #8293 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2023-11-04 04:59:44 +05:30
Chatwoot Bot
e8f4ac632f
chore: Update translations ( #8255 )
2023-11-01 15:13:32 -07:00
Chatwoot Bot
483d55df91
chore: Update translations ( #8161 )
2023-10-25 19:20:30 -07:00
Chatwoot Bot
3b0788c3be
chore: Update translations ( #8024 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2023-10-16 19:55:25 -07:00
Muhsin Keloth
0bc20873f6
feat: Add delivery status for Twilio Channel ( #8082 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-10-11 21:17:46 +05:30
Muhsin Keloth
24fe3805d8
feat: Slack link unfurling ( #7940 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-09-29 19:35:56 +05:30
Chatwoot Bot
8ce7539c5e
chore: Update translations ( #8016 )
2023-09-29 15:46:29 +05:30
Chatwoot Bot
e8b7e791a5
chore: Update translations ( #7969 )
2023-09-27 12:47:03 +05:30
Chatwoot Bot
73c119cd3d
chore: Update translations ( #7937 )
2023-09-19 21:19:46 -07:00
Chatwoot Bot
fcd40e9636
chore: Update translations ( #7887 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2023-09-12 18:09:47 -07:00
Onur YAŞAR
2483d99d3c
fix: Update Portal Turkish Translations ( #7833 )
2023-09-04 18:37:34 +05:30
Pranav Raj S
4101a7b566
chore: Update translations from Crowdin ( #7750 )
2023-08-18 12:48:50 -07:00
Pranav Raj S
8015490aba
chore: Update translations ( #7731 )
2023-08-16 11:18:14 -07:00
Pranav Raj S
310c127693
chore: Update translations ( #7728 )
2023-08-15 13:47:38 -07:00
Pranav Raj S
9ddd428935
feat: Update the slack integration-flow to allow users to select the channel ( #7637 )
2023-07-28 14:50:30 -07:00
Tejaswini Chile
71837bedf9
feat: Ability to customise the email sender name [CW-1629] ( #7345 )
2023-07-04 20:46:01 +05:30
Chatwoot Bot
3c4514c9f7
chore: Update translations ( #7415 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2023-07-04 14:23:56 +05:30
Chatwoot Bot
54bf33083e
chore: Update translations ( #7372 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2023-06-23 16:01:14 +05:30
Chatwoot Bot
c410fe333a
chore: Update translations ( #7347 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2023-06-19 17:27:43 +05:30
Tejaswini Chile
23ca6d56f9
feat: Contact Exports ( #7258 )
2023-06-13 09:18:43 +05:30
Tejaswini Chile
d481b9fbcf
feat: Limit the number of custom filters per user ( #7101 )
2023-05-22 18:03:15 +05:30
Pranav Raj S
a3547c5a1f
feat: Show Table of Contents in the article sidebar ( #7085 )
2023-05-15 18:43:16 -07:00
Chatwoot Bot
3dedfee350
chore: Update translations ( #7033 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2023-05-06 15:10:50 +05:30
Chatwoot Bot
be3c75e858
chore: Update translations ( #6999 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2023-04-28 20:28:03 +05:30
Muhsin Keloth
92fa9c4fdc
feat: Ability to improve drafts in the editor using GPT integration ( #6957 )
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ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration
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Co-authored-by: Sojan <sojan@pepalo.com >
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com >
2023-04-24 23:52:23 +05:30
Chatwoot Bot
3a35281b3f
chore: Update translations ( #6941 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2023-04-21 15:28:56 +05:30
Shivam Mishra
a34729c153
feat: add activity message for priority change ( #6933 )
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* feat: add priority const
* feat: add toggle priority method
* feat: update controller route and specs
* refactor: status change method
* refactor: abstract label change and mute activity
* feat: add priority change_activity
* fix: interpolation for previous_changes
* refactor: reduce cognitive complexity of priority_change_activity
* refactor: move priority activity message handler to a separate module
* refactor: move typing logic to a service
* refactor: tests to reduce complexity
* fix: typo
* fix: constants
* fix: priority conditions
* fix: add a response
* fix: argument destructuring in I18n.t
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2023-04-20 16:41:53 +05:30
Chatwoot Bot
9090eabb8a
chore: Update translations ( #6895 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2023-04-17 14:45:49 +05:30
Tejaswini Chile
2b736f4698
fix: Update from_email in the name to fix the syntax error ( #6900 )
2023-04-13 10:42:38 -07:00
Shivam Mishra
17ff1f11a7
feat: better download for conversation traffic heatmap ( #6755 )
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* feat: genearte report in a grid
* refactor: update API usage
* refactor: separate generate method
* refactor: abstract transform_data
* feat: annotate with comments
* feat: add explicit timezone
* feat: download data only in user timezone
* fix: dates included in heatmap
2023-04-11 09:40:54 +05:30