Sojan Jose
84dae4e4a9
fix: Move the check for CaptainAssistant to enterprise ( #11500 )
2025-05-16 16:59:43 -07:00
Sojan Jose
eba24ce275
chore: Add activity message for conversation resolutions by Captain ( #11492 )
...
Currently, when Captain resolves a conversation, the same activity
message used for auto-resolution is shown. This has caused confusion for
users.
With this change, a distinct activity message will be displayed
specifically for resolutions performed by Captain, improving clarity.
Fixes
https://linear.app/chatwoot/issue/CW-4289/incorrect-activity-message-for-conversations-resolved-by-captain-auto#comment-d2991763
Co-authored-by: Pranav <pranav@chatwoot.com >
2025-05-16 11:57:07 -07:00
Shivam Mishra
b533980880
feat: Add support for minutes in auto resolve feature ( #11269 )
...
### Summary
- Converts conversation auto-resolution duration from days to minutes
for more
granular control
- Updates validation to allow values from 10 minutes (minimum) to 999
days (maximum)
- Implements smart messaging to show appropriate time units in activity
messages
### Changes
- Created migration to convert existing durations from days to minutes
(x1440)
- Updated conversation resolver to use minutes instead of days
- Added dynamic translation key selection based on duration value
- Updated related specs and documentation
- Added support for displaying durations in days, hours, or minutes
based on value
### Test plan
- Verify account validation accepts new minute-based ranges
- Confirm existing account settings are correctly migrated
- Test auto-resolution works properly with minute values
- Ensure proper time unit display in activity messages
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
2025-05-07 00:36:15 -07:00
Sivin Varghese
c35edc9c49
chore(i18n): Improvements in automation and macros ( #11231 )
...
# Pull Request Template
## Description
This PR includes,
1. **Sort Accounts List** – Orders the accounts list alphabetically for
better organization.
2. **Add Missing Translations in Automation** – Includes missing
translations for actions, events, and conditions dropdown.
3. **Fix Missing Translation in Macros** – Adds missing translations in
the macros action select dropdown.
4. Translate "Automation System" Username – Ensures the "Automation
System" username is properly translated.
Fixes: https://linear.app/chatwoot/issue/CW-4198/issues-[converso]
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-04-02 15:48:42 -07:00
Vishnu Narayanan
7f4b2d66d4
feat: add activity message for SLA ( #9100 )
...
* feat: add activity message for SLA
* chore: refactor to reduce method complexity
* chore: refactor
* feat: add spec for SLAactivity message
* chore: move SLA spec to enterprise folder
* chore: move team activity methods to a separate module
* chore: fix typo
* chore: move sla activity message spec to conversation model
2024-03-13 20:05:34 +05:30
Shivam Mishra
a34729c153
feat: add activity message for priority change ( #6933 )
...
* feat: add priority const
* feat: add toggle priority method
* feat: update controller route and specs
* refactor: status change method
* refactor: abstract label change and mute activity
* feat: add priority change_activity
* fix: interpolation for previous_changes
* refactor: reduce cognitive complexity of priority_change_activity
* refactor: move priority activity message handler to a separate module
* refactor: move typing logic to a service
* refactor: tests to reduce complexity
* fix: typo
* fix: constants
* fix: priority conditions
* fix: add a response
* fix: argument destructuring in I18n.t
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2023-04-20 16:41:53 +05:30
Tejaswini Chile
e69e0bc984
Add status reopen activity message for api channel ( #6839 )
2023-04-10 19:12:20 +05:30
Sivin Varghese
add33d032c
feat: Adds automation view for assigning an agent ( #6131 )
...
* feat: Adds automation view for assigning an agent
Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com >
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2023-01-10 11:35:56 +05:30
Tejaswini Chile
a397f01692
fix: unassign team activity message ( #5969 )
2022-11-29 13:35:08 +05:30
Tejaswini Chile
efceaec950
fix: Activity message generation for team assignemnt automation ( #5846 )
2022-11-11 19:07:24 +05:30
Fayaz Ahmed
9eb861a3b7
feat: Custom attributes in automations and refactor ( #4548 )
...
* Custom attributes
* Custom Attrs Manifest
* Fix dropdown values for custom attributes
* Handle edit mode for custom attributes
* Ported duplicate logic to a mixin
* fix Code climate issue
* Fix Codeclimate complexity warning
* Bug fix - Custom attributes getting duplicated
* Bug fixes and Code Climate issue fix
* Code Climate Issues Breakdown
* Fix test spec
* Add labels for Custom attributes in dropdown
* Refactor
* Refactor Automion mixin
* Refactor Mixin
* Refactor getOperator
* Fix getOperatorType
* File name method refactor
* Refactor appendNewCondition
* spec update
* Refactor methods
* Mixin Spec update
* Automation Mixins Test Specs
* Mixin Spec Rerun
* Automation validations mixin spec
* Automation helper test spec
* Send custom_attr key
* Fix spec fixtures
* fix: Changes for custom attribute type and lower case search
* fix: Specs
* fix: Specs
* fix: Ruby version change
* fix: Ruby version change
* Removes Lowercased values and fix label value in api payload
* Fix specs
* Fixed Query Spec
* Removed disabled labels if no attributes are present
* Code Climate Fixes
* fix: custom attribute with indifferent access
* fix: custom attribute with indifferent access
* Fix specs
* Minor label fix
* REtrigger circle ci build
* Update app/javascript/shared/mixins/specs/automationMixin.spec.js
* Update app/javascript/shared/mixins/specs/automationMixin.spec.js
* fix: Custom attribute case insensitivity search
* Add missing reset action method to input
* Set team_input to single select instead of multiple
* fix: remove value case check for date,boolean and number data type
* fix: cognitive complexity
* fix: cognitive complexity
* fix: Fixed activity message for automation system
* fix: Fixed activity message for automation system
* fix: Fixed activity message for automation system
* fix: codeclimate
* fix: codeclimate
* fix: action cable events for label update
* fix: codeclimate, conversation modela number of methods
* fix: codeclimate, conversation modela number of methods
* fix: codeclimate, conversation modela number of methods
* fix: codeclimate, conversation modela number of methods
* Fix margin bottom for attachment button
* Remove margin bottom to avoid conflict from macros
* Fix automation action query generator using the right key
* fix: not running message created event for activity message
* fix: not running message created event for activity message
* codeclimate fix
* codeclimate fix
* codeclimate fix
* Update app/javascript/dashboard/mixins/automations/methodsMixin.js
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
* Update app/javascript/shared/mixins/specs/automationHelper.spec.js
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
* Update app/javascript/dashboard/helper/automationHelper.js
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
* Update app/javascript/dashboard/mixins/automations/methodsMixin.js
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
Co-authored-by: Tejaswini <tejaswini@chatwoot.com >
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
Co-authored-by: Sojan Jose <sojan@pepalo.com >
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2022-11-10 10:53:29 +05:30
Fayaz Ahmed
c674393c02
feat: New automation actions ( #4033 )
2022-03-29 13:27:16 +05:30
Sojan Jose
f8c46341f6
chore: Disable invalid contact resolved activity messages ( #4253 )
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Fixes the bug which triggered "Contact resolved conversation" activity messages when snoozed conversations where reopened
2022-03-23 16:08:42 +05:30
Aswin Dev P.S
c4837cd7ac
feat: End conversation from widget ( #3660 )
...
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com >
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2022-03-15 22:07:30 +05:30
Sojan Jose
009abc1948
chore: API improvements ( #3637 )
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- Unique validations for Inbox members and Team member objects
- Move notification processing to Async
2021-12-21 22:48:01 +05:30
Shivam Chahar
a4ee8ee239
Chore: Improve conversation auto resolution ( #3405 )
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Fixes : #1583
2021-11-27 09:26:18 +05:30
Sojan Jose
d78cb67a2a
chore: Fix conversation status in webhooks ( #3364 )
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- fix the wrong conversation status being sent in webhooks
- additional information in websocket events
- refactor activity messaging code
- move activity message generation to background job to stop the callback loop
2021-11-12 16:17:59 +05:30
